HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,457Opened816Unresolved5,658Resolved13,411Rejected22,572
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

SlotMonster Casino - Player's account has been closed.

Unresolved Submitted: 10 Jul 2025
Black points: 130
Disputed amount: £400
Safety Index 3.0 Very low
Our verdict No reaction policy

Hello Fortune Casino - Player's withdrawal is delayed.

Unresolved Submitted: 10 Jul 2025
Black points: 220
Disputed amount: £845
Safety Index 1.2 Very low
Our verdict No reaction

Betsson Casino GR - Player claims that payment has been delayed.

Unresolved Submitted: 10 Jul 2025
Black points: 351
Disputed amount: €1,390
Safety Index 9.6 Very high
Our verdict No reaction policy

Sombrero Spins Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 09 Jul 2025
Black points: 242
Disputed amount: €2,200
Safety Index 2.1 Very low
Our verdict No reaction policy

Hello Fortune Casino - Player's withdrawal is delayed and account support is blocked.

Unresolved Submitted: 09 Jul 2025
Black points: 247
Disputed amount: £1,000
Safety Index 1.2 Very low
Our verdict No reaction

Lucky Pays Casino - Player is unable to access her account.

Unresolved Submitted: 09 Jul 2025
Black points: 4,597
Disputed amount: €55,000
Safety Index 3.1 Very low
Our verdict Insufficient evidence from casino

EGB Casino - Player's withdrawal is cancelled and funds remain blocked.

Unresolved Submitted: 09 Jul 2025
Black points: 465
Disputed amount: $465
Safety Index 3.5 Low
Our verdict No reaction policy

Bets Bunny Casino - Player requests refund after account closure was ignored.

Unresolved Submitted: 09 Jul 2025
Black points: 96
Disputed amount: €300
Safety Index 1.9 Very low
Our verdict Insufficient evidence from casino

Weltbet Casino - Player's withdrawal is being delayed due to terms dispute.

Unresolved Submitted: 09 Jul 2025
Black points: 2,208
Disputed amount: €1,883
Safety Index 4.3 Low
Our verdict No reaction

Rollhub Casino - Player is struggling with delayed withdrawal processing.

Unresolved Submitted: 08 Jul 2025
Black points: 1,472
Disputed amount: €4,000
Safety Index 4.7 Low
Show more complaints (+10)
Showing 1,891 - 1,900 of 5,658 complaints
1...189 190 191...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.