The player from Germany won €3700 at Slothub and requested withdrawal but had to go through KYC process. He warned the casino multiple times about his gambling addiction and asked for the closure of his account after money withdrawal. His requests were ignored and now he demands a refund of his deposits.
Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.
Black points: 1,925
Amount: €3,495
Slothub Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.6
Slothub Casino has a Safety Index of 2.6, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
Failed self-exclusion
UNRESOLVED
Case summary
1 year ago
