HomeComplaintsSlothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Black points: 1925

Amount: €3,495

Slothub Casino
Safety Index:Very low
Submitted: 01 Aug 2023 | Unresolved : 09 Sep 2023
Unresolved Our verdict

Failed self-exclusion

UNRESOLVED

Case summary

7 months ago

The player from Germany won €3700 at Slothub and requested withdrawal but had to go through KYC process. He warned the casino multiple times about his gambling addiction and asked for the closure of his account after money withdrawal. His requests were ignored and now he demands a refund of his deposits.

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9 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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9 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
9 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
8 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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