When reviewing and assessing BigWins Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. BigWins Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.3. Read our BigWins Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of BigWins Casino, we meticulously evaluated and analyzed the Terms and Conditions of BigWins Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
According to our approximate calculation or collected information, BigWins Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, BigWins Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in BigWins Casino having a Safety Index of 1.3, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BigWins Casino to be unfair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 11 complaints about this casino in our database. Because of these complaints, we've given this casino 3,184 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 4 player reviews of BigWins Casino so far. You can find the reviews in the User reviews part of this page.
BigWins Casino is in the ownership of Bigwins LTD and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
To our knowledge, BigWins Casino has not obtained a gambling license from any regulator.
BigWins Casino supports 15 payment methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Interac, Litecoin (LTC), Coinspaid, CashtoCode, Nuapay, Tether (USDT), SEPA, Kevin., WebPayz, Ethereum (ETH), Cashlib.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per week | No win limit |
| EUR 20,000 per month | |
| GBP 5,000 per week | |
| GBP 20,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at BigWins Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| German | |
|
 |
| French | |
|
|
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BigWins Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, BigWins Casino has an average customer support.
BigWins Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Live games, Scratch cards, Other card games.
The casino's game library includes titles from 33 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Nucleus Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Retro Gaming, Konami, Spribe, Aristocrat, Vivo Gaming, Hacksaw Gaming, Amusnet (EGT).
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from BigWins Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by BigWins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with BigWins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BigWins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to BigWins Casino with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
