CBet Casino - Player’s withdrawal is delayed.

Hi, I'm Daklaps, I need immediate help and that's why I can only go to you in the last hope that you can help me. I started depositing in CBet, I lost about 40,000, I deposited 36,000, I put the 36,000 in a live roulette, I won and collected about 72,000 in red, then he wouldn't let me withdraw he told me that I should play 72,000 more rare and it came out red again, I have about 14 it's anything. It is worth clarifying and very important, I have VIDEO and PHOTO from when I was playing and received the profit, it is the best and most evidence that there is no fraud or strange movements, please I need your help! 

Hello daklapsout,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CBet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• Do I understand it correctly that the casino simply requires you to further wager your money?

Please note that wagering of the deposit is mandatory in many online casinos to prevent money laundering. If this is the case, I would simply recommend to wager it as the casino advised.

Looking forward to your answer.

Regards,

Nick

Dear daklapsout,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.