HomeOnline CasinosWizebets Casino Review
Wizebets Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (161)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Multibanco
  • Nordea
Withdrawal limits
 per month
$30,000
 per week
$10,000
 per day
$5,000
FGS SOFTWARE SOLUTIONS S.R.L.
2022
> $1,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion48Payment methods161
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Wizebets Casino Review

We've thoroughly reviewed Wizebets Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Wizebets Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Wizebets Casino is a smaller online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: Wizebets Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Wizebets Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (161)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Multibanco
  • Nordea
Withdrawal limits
 per month
$30,000
 per week
$10,000
 per day
$5,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (11)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (85)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • ELK Studios
  • Big Time Gaming
CASINO SCREENSHOTS
wizebets_casino_homepage_desktop
wizebets_casino_promotions_desktop
wizebets_casino_homepage_mobile
wizebets_casino_promotions_mobile

Positives

  • Deposits and withdrawals in cryptocurrencies
  • Good selection of game providers
  • Above average withdrawal limit
  • Live chat support is available 24/7

Negatives

  • Bonuses not available for all countries
  • Not all game providers are available for all countries
  • Not all payment methods are available for all currencies

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Medium sized international casino
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 21 Sep 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Wizebets Casino bonuses

Browse all bonuses offered by Wizebets Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (14)

User reviews of Wizebets Casino

This is a place to share experience with Wizebets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 3 months ago
Update: So i gave this casino another try, been playing here for a few months now and because i have won several times now, i thought it was fair to edit my reply. Verification was very smooth. Also payouts are very fast. Chat also has time for me very time.

I'
  • Fast verification
  • Fast payouts
  • Great customer service
  • Sometimes the website is loading very slow but when playing no problems
Wizebets Casino
Hello there !

Thank you for updating your review, and we appreciate your willingness to give our casino another try. We're delighted to hear about your positive experiences over your last visit.

Smooth verification, fast withdrawals, and responsive chat support are key aspects we prioritize, and we're thrilled that you've had positive encounters in these areas. It's fantastic to know that you've won in our casino, and we wish you only luck in your next games.

Thank you for choosing our casino once again, and happy gaming!

Kind regards,
Wizebets Casino
• 3 months ago
As soon as I signed up, I was delighted with the welcome bonus which gave me a great start. Moreover, they offer continuous promotions and giveaways to keep the game interesting and exciting. This is a casino with fast and most importantly fair payouts and terms and conditions.
Wizebets Casino
Hello there !

Thank you for sharing your positive experience with our casino! We're thrilled to hear that you were delighted with our welcome bonus for first deposit and that it provided you with a great start to your gaming journey with us.

Furthermore, we also appreciate your mention of our fast withdrawals, ensuring a secure and enjoyable environment for our players is a top priority for us, and we're pleased to hear that we've met your expectations.

Thank you for choosing our casino, and we look forward to providing you with more excitement and top-notch service in the future!

Kind regards,
Wizebets Casino
• 4 months ago
Good site, there is a convenient and clear structure of the site, and the clear interface makes navigation as easy as possible. Games are good and chat too. The rules are good enough for players, everyone will be satisfied, including high rollers. I did not find any problems during the game. I recommend to all those who are looking for a good casino.
Wizebets Casino
Hello there,

Thank you for taking the time to share your positive experience with our casino.

We are delighted to hear that you find our site to be good. Your compliments on the clear interface and overall user-friendly design are greatly appreciated by us.

It's fantastic to know that you enjoyed the variety of games that we can offer on our platform. We aim to provide a diverse and entertaining selection for all our players. We're also pleased to hear that you found our chat service to be satisfactory, as we understand the importance of responsive and helpful customer support.

Have a good rest of the day!

Kind regards,
Wizebets Casino

• 4 months ago
Excellent service! Various types of deposit methods allow players to choose the most convenient payment method. The possibility to play with real dealers in real time creates a casino atmosphere. Huge selection of live games and slots. All like it.
Wizebets Casino
Hello there,

Thank you for your wonderful review! We're thrilled to hear that you've had an excellent experience with our service.

Offering a variety of deposit methods is important to us, and we're glad to know that you find the options convenient for you. Creating a casino atmosphere with real-time play and a diverse selection of live games is something we aim for, and it's fantastic to see that reflected in your feedback.

We appreciate your support and look forward to providing you with continued excellence at our casino.

Kind regards,
Wizebets Casino
• 6 months ago
Nice casino loads of games and friendly customer service. After having some problems at first, the casino solved the problem with me in a good and correct way! I am very happy with this, because this makes them trustworthy. Nice employees and good service!
Wizebets Casino
Hello there!

Thank you very much for taking the time to leave such a pleasant review!

Our team is pleased with your words. It is nice to hear, that you are satisfied with our great customer service.

Our team works hard to provide a top-notch gaming experience for our players.

Thank you once again for choosing us as your preferred casino. We're looking forward to providing you with even more exciting experiences in the future!
• 10 months ago
On 22-5 I suspended myself on your website for 3 months. The same day ive asked to unblock my account and I was said that because of new regolations this was not allowed anymore and I had to wait 3 months.

On 25-5 I got a email that I won money in a tournament and I ask to withdraw my remaining balance but I was blocked because of my self exclusion. To my suprise they then reopened my account and foolish as I was I deposit alot of money and ofcourse lost.

The T&C says selfexclusion cannot be lifted as the VIP manager also said. But weirdly enough they did lifted it. I claim a deposit refund but they do not respond.

Be aware they do not take responsible gaming seriously!! And if you complain about it they do not respond.

Update respond wizebets:

What you are saying is not true. I asked if you could withdraw my winnings then Wizebet said we could open your account if you want.

But as been said on day 1 it should not be allowed to break off a self exclusion. It should have been on and wizebet should have withdraw my money for me! Not trick me into opening my account again. Its in your own T&C ! Se cant be taken off only with the coolperiod wich you have set in 3 months!. You took my SE ofr in 3 days. Wich first was not allowed because of the T&C. And you completly ignore alle emails and communication!
Wizebets Casino
Dear Sabine,

We sincerely regret that you hold such a negative perception of our casino. We would like to take this opportunity to provide some clarification and address the situation at hand.

First and foremost, we want to emphasize that we understand the concerns you have raised. It is important for us to inform you that we received a request from you to reopen your account. In the direct communication you had with our team, you clearly expressed your desire to reactivate your account and took full responsibility for this action.

Furthermore, we want to emphasize that responsible gaming is a fundamental value we uphold. We are fully committed to promoting a safe and responsible gambling environment for all our patrons. To provide you with more information, we encourage you to visit the following link https://wizebets.com/en/info/responsible_gaming, where you can find detailed information about our responsible gaming policies and practices.

We deeply regret any confusion or inconvenience that may have arisen.

Thank you for your understanding.

Kind regards,
Wizebets Casino
• 10 months ago
This casino will ask for your grandmothers proof of addres when you win big 😂
Deposited 500 made 3000 with that ok nice but then after came the sad procces of verifying myself first my id ok no problem send that proof of addres ok also send that then they kept asking me for proof of payment with astropay which is basically impossible to get u can’t get the proof on the app neither on the site so u are stuck in a loophole while waiting for your 3000 withdrawal the support team also doesn’t help they keep saying try web version to find the proof of payment bla bla they dont know themselves where to get this proof so it’s basically all so that I just gamble my profit and they won’t have to pay me out.
The sad ways of this casino got me to play the 3000 and lose it all even though my withdrawal was pending they saw that is was playing and canceled it so that I would play the 500 to with the rest that I lost.
They will say it’s in the rules and the kyc is important but we all know they have sad tactics.
So never never play on this casino if U want to win big or even small!
  • Withdrawal fee
Wizebets Casino
Hello there!

We would like to express our sincere apologies for the difficulties you faced during your visit to our casino. We understand that it may have been frustrating for you and we want to assure you that we take all customer concerns seriously.

We want to clarify that our casino has numerous satisfied customers who have received their winnings without any issues. To create a withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.

We also make sure to provide our customers with comprehensive information on the verification process to avoid any confusion or inconvenience. If you encounter any difficulties, we encourage you to contact our support service immediately, and our team will be more than happy to assist you.

Kind regards,
Wizebets Casino
• 11 months ago
Never make an account @ WIZEBETS.COM
Have nothing but problems with transactions here. Due to a malfunction at ING, I deposited 50 euros twice, but with the same reference. They have started an investigation and confirmed that it has been charged twice and that I had to raise this with wizebets.com but they are really difficult to credit 50.00. You better NOT create an account here because they are jokers when it comes to service. Vip service is really SHIT here!!! I've been at it since April until now and they still struggle and let me put in so much effort for 50,-. NEVER MAKE AN ACCOUNT @ wizebets.com !!!
  • No good service and let people wait long
  • They struggle for 50,-
Wizebets Casino
Dear Kenneth,

We are writing to express our sincere apologies for the situation that you have experienced. We are truly sorry for any inconvenience or distress that it may have caused.

Please know that we take this matter very seriously, and we are committed to resolving it as quickly and efficiently as possible. We will take all necessary steps to investigate and rectify the situation, so that it does not happen again in the future.

Once again, we are deeply sorry for what has happened, and we hope that you will accept our sincerest apologies.

Please do not hesitate to contact us if you require any further assistance.

Best regards,
Wizebets Casino
• 11 months ago
Strange site…i deposited 2 times and nothing reached mine player account ! It was 230€
I tryed to veryficate myself with a passport and ID , also not possible becouse all picture cancelled by support . How can i get mine deposits back ?
Wizebets Casino
Hello there!

We sincerely apologize for the difficulties you experienced while using our website. We would like to take this opportunity to clarify the situation for you. At times, there may be delays in deposit processing due to the transfer of funds to our casino account. We are aware that this can cause inconvenience and frustration, and we apologize for any inconvenience this may have caused you.

To assist you further, we kindly request that you provide us with your email address so that we may access and review your account. This will allow us to investigate the issue and provide a prompt solution.

Thank you for your patience and understanding.

Best regards,
Wizebets Casino
• 1 year ago
Very good experience,
Great bonuses available even with little money play.
Did a cash out . Some steps to take and after that went very fast.

Great play
Wizebets Casino
Dear Ziggy,

We would like to express our gratitude for your high rating of our casino. Your feedback is very valuable to us, and we are thrilled to hear that you appreciated our bonuses and withdrawal system on the site.

We strive to provide the best possible services for our customers, and your satisfaction is our top priority. We are pleased to know that our efforts have not gone unnoticed.

Once again, thank you for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you in the future!

Kind regards,
Wizebets Casino
• 1 year ago
I had a good experience here, had some really big wins that were paid out quickly. I read some reviews of people saying the games were unfair, but this can not be the case in my experience. I scored some of the highest wins i ever had, so seems unlikely they would allow that if it was rigged.

Overall good casino! Sure some things could be better, but as long as it is fair i am happy.
  • Good selection of games
  • Fast verification
  • Real friendly personal support manager
  • Server performance could be better
  • Clumsy translations from English
Wizebets Casino
Hello there!

Thank you for sharing your experience with us. We are pleased to hear that you had a positive experience at our casino and that you were able to enjoy some big wins that were paid out quickly.

We're happy to hear that you have confidence in the fairness of our games, and we will continue to work hard to provide you and all of our customers with the best possible gaming experience. Thank you for choosing our casino, and we hope to see you again soon!

We encourage you to stay updated and look forward to providing you with an even better service in the future.

Kind regards,
Wizebets Casino
• 1 year ago
I deposited in this casino with the first deposit bonus wich has a crazy wager but you can only withdraw 10x your deposit wich is crazy,Second i finished the wager and won some money when i tried to withdraw my withdrawal got cancelled because i hadnt verified my account wich is fine,i sent the documents that i sent in every casino and every casino accepts them,This casino asked me for crazy stuff and like 100 documents and photos of me wich werent neccesary so the verification proccess was crazy,hard and bad and the live chat employes just copiing and pasting answers wich didnt make sense.Third the cancelled my withdraw immediatelly saying that i hadnt verified my account but when i verified my account a lot of time has passed and they still didnt aproove my withdrawal.There are plenty of better casinos with fast and easy verification proccess and extremely fast withdrawals.Dont recommend.
  • Unfair rules
  • Bad live chat empoyes
  • Insanely hard verification with no reason
Wizebets Casino
Hello there!

We totally understand your frustration. Let us clarify, please.

Firstly, according to our Terms and Conditions to create withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.

Every customer must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account.

Also, we always assist our customers with the step-by-step instructions for the verification process. Please check your email.

Secondly, according to the First deposit bonus terms and conditions the amount of winnings after paying out a bonus can not exceed 5000 EUR, but not bigger than x10 of your deposit made to get this bonus.
If you made 100 EUR deposit and got your deposit bonus with that amount, the max win available is 1000 EUR.

You can find more info here: https://wizebets.com/en/info/terms_and_conditions

We have thousands of satisfied customers on our cite, who win and receive their winnings. We are an honest casino and always fair with our users.

Additionally, we are so sorry for your bad experience, but if you need some assistance please contact us via live chat or by email support@wizebets.com and our support team will gladly resolve your request.

We apologize for any inconvenience this situation may have caused you.

Kind regards,
Wizebets Casino
• 1 year ago
Absolute scam casino like the review before me wrote €20 deposited and get €20 bonus free spins 0 games also seem fake believe it is a scam. Close the account permanently and claim the money at the bank so that I can get it back
  • Nothing really nothing
  • There is probably cheating going on here
  • RTP I can not judge got no free spins
  • Support incapable and cheeky
  • I'm pretty sure everything isn't right here
Wizebets Casino
Hello there!

We are very upset to hear that you are dissatisfied with our casino!

After reviewing your case, we've noticed that there are 3 accounts created at our casino by you. That's totally prohibited due to our Terms and Conditions since it may be considered as a bonus hunting.

Moreover, after further investigation of your case, we've noticed that you played out free spins. Just to emphasize, those 100 Free spins which comes along with the First deposit bonus are divided into 2 days - 50 Free Spins per first day after receiving a bonus and 50 Free Spins the next day.

So, we honestly cannot understand what exact issues do you mean. Also, our support team is working 24/7 so next time do not hesitate to contact us and just explain your issue more clearly.

Kind regards,
Wizebets Casino
• 1 year ago
Welcome bonus is scam.
40x turnover of the total amount (deposit + bonus) but maximum profit is 5x total amount or 10x deposit amount.

No live support available

No responsible gaming area

There are better casinos, no reason to play here!
  • Large selection of games
  • Many deposit methods
  • No responsible gaming area
  • Live support not available
  • Bonus program is very bad
Wizebets Casino
Hello there!

We understand your point but allow us to explain please.

Firstly, according to the First deposit bonus terms and conditions the amount of winnings after paying out a bonus can not exceed 5000 EUR, but not bigger than x10 of your deposit made to get this bonus.
If you made 100 EUR deposit and got your deposit bonus with that amount, the max win available is 1000 EUR.

You can find more info here: https://wizebets.com/en/info/terms_and_conditions

Secondly, we support responsible gambling at Wizebets Casino, and apart from offering a fair gameplay experience, we give our players a possibility to set a limit at their account, if they want to do it. We have the following limits:

1. Deposit/withdrawal - they help you to control how much funds or time you spend with us.

2. Cooling Off Limit - setting it allows you to freeze your account for a while.

More detailed information you may find by following this link - https://wizebets.com/en/info/responsible_gaming

Please just write us an email support@wizebets.com or contact us via live chat and our manager will gladly assist you with your request.

Additionally, our support team are working around the clock. If you click on "Connect to operator" 2 times in conversation with chatbot you will connect to one of our professional agents immediately! Or you can count us via email support@wizebets.com.

Also, we have a lot of bonuses on our site, you can check them here: https://wizebets.com/en/bonuses

Kind regards,
Wizebets Casino
Safety Index explained

Safety Index of Wizebets Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wizebets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Wizebets Casino and related casinos (192)

192All6Opened0Not solved73Solved113Rejected

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Safety Index:Very high
Submitted: 28 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: €4,000
BetiBet Casino
Safety Index:Very high
Submitted: 02 Oct 2022

Complaints about related Boomerang-Bet Casino (Same management)

Complaints about related MrPacho Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €1,500
MrPacho Casino
Safety Index:Above average
Submitted: 10 Jan 2024

Complaints about related Boomerang.Bet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €630
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 23 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €240
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 09 Dec 2023
Resolved Our verdict

Case closed

Disputed amount: €300
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 06 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €5,000
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 01 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €400
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 22 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €5,000
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 10 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €1,500
Boomerang.Bet Casino
Safety Index:Very high
Submitted: 12 Aug 2023
Show more complaints (+68)
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