Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
Wizebets Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Wizebets Casino has an Above average Safety Index that sits at 7.6, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Take a look at our full Wizebets Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Wizebets Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Wizebets Casino review, we carefully went through and inspected the Terms and Conditions of Wizebets Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Wizebets Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature Wizebets Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Wizebets Casino has landed an Above average Safety Index of 7.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Terms and Conditions of Wizebets Casino
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Wizebets Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Wizebets Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of Wizebets Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
The user satisfaction feedback of Wizebets Casino shared by 25 users has resulted in a Good User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Wizebets Casino is owned by FGS SOFTWARE SOLUTIONS S.R.L., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Wizebets Casino was licensed by regulatory authorities in these specific countries or geographic areas: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 1,500 per week
EUR 5,000 per month
USD 500 per day
USD 1,500 per week
USD 5,000 per month
NOK 5,000 per day
NOK 15,000 per week
NOK 50,000 per month
CAD 750 per day
CAD 2,250 per week
CAD 7,500 per month
AUD 750 per day
AUD 2,250 per week
AUD 7,500 per month
BRL 2,500 per day
BRL 7,500 per week
BRL 25,000 per month
CHF 500 per day
CHF 1,500 per week
CHF 5,000 per month
NZD 750 per day
NZD 2,250 per week
NZD 7,500 per month
PLN 2,500 per day
PLN 7,500 per week
PLN 25,000 per month
RON 2,500 per day
RON 7,500 per week
RON 25,000 per month
ZAR 7,500 per day
ZAR 22,500 per week
ZAR 75,000 per month
NGN 200,000 per day
NGN 600,000 per week
NGN 2,000,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Wizebets Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
French
24/7
Romanian
24/7
Polish
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Wizebets Casino, your account, withdrawals, or anything else. According to our tests and collected information, Wizebets Casino has a good customer support.
Slots and casino games at Wizebets Casino
Players can enjoy these types of casino games at Wizebets Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 106 game providers are available. This includes Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Lucky Games, Platipus, Slotopia, Mancala Gaming, Spinmatic, Spadegaming, Aviatrix, Elbet, OneTouch, Galaxsys, Revolver Gaming, Reevo, Mascot Gaming, Spinoro, Triple Edge Studios, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Real Dealer Studios, Atomic Slot Lab, MGA, 100HP Gaming, Octoplay, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Winfinity, Vibra Gaming, Mplay, Spin Fury Gaming, Smartsoft Gaming, Excellent Reel, BF Games, Spribe, Gamomat, Charismatic, TrueLab Games, Spearhead Studios, Foxium, Betsolutions, SlotMill, Vivo Gaming, Onlyplay, OneXtwo Gaming, Oryx Gaming, Gaming Corps, Nucleus Gaming, Gamebeat, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, Just For The Win, PatePlay, InOut, EGT Digital, Barbara Bang, TopSpin Games, Clawbuster, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ruby Play, XPG (xprogaming), Ka Gaming.
Wizebets Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from Wizebets Casino, including:
75% up to €200 and 50 extra spins
125% up to €350 and 100 extra spins
100% up to €250 and 100 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
FGS SOFTWARE SOLUTIONS S.R.L.
Operator
ARDENS S.Z. LTD
Established
2022
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wizebets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low withdrawal limit: 25,000 zł / month
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Wizebets Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Wizebets Casino payment methods
Currencies
USD,
CAD,
EUR,
AUD,
BRL,
CHF,
NOK,
NZD,
PLN,
RON
User reviews
User reviews of Wizebets Casino
This is a place to share experience with Wizebets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
There is nothing positive for me to write. I deposited via crypto, it was approved, processed and deposited into their casino.
My balance was not updated with any balance and I contacted support and gave them all the info including the HASH number and deposit number so they can clearly see it went through.
It took them FIVE days to put it in my balance. FIVE.
This is not a glitch. There are other complaints on the forum about them doing this.
Support didnt care. Were not helpful at all and gave copy and pasted responses.
I played the funds and closed my account.
terrible experience.
Nothing
Deposited via crypto and did not receive funds for 5 days
very unhelpful support
Wizebets Casino
Hello,
Thank you for sharing your feedback with us. We’re truly sorry about the delay you experienced with your deposit - we understand how important it is to have funds available right away.
While most deposits are credited instantly, sometimes delays can happen due to the payment provider’s processing time or specifics of the chosen method, especially with crypto. These situations are not caused on our side, but we always do everything we can to speed things up and ensure you receive your funds as soon as possible.
Your feedback is very valuable to us - we always listen to our players and use your suggestions to make our service better. Our team is always happy to help and will keep working on improving the speed and comfort of your gaming experience.
I’ve won around €8,000 and have been requesting €500 withdrawals each time, fully respecting the casino’s stated limit of €500 per day and €1,500 per week and I also respect that it can take until 5 business days to withdraw the funds.
However, this is now the second time I’ve had to wait nearly two weeks for a single withdrawal to be processed. Despite my account being fully verified for a long time and having played here for over three years without issues, the current delays are concerning.
The withdrawal shows as "processing" for days on end, and only after sending multiple emails — sometimes to the VIP manager — do I get a vague response asking for more patience. I keep receiving different explanations, but still no resolution.
While the support remains friendly, the inconsistency and long delays are starting to feel unfair and unprofessional.
I truly hope this can be resolved soon, and I remain open to updating this review based on how the situation is handled.
Good games, the casino looks good
They answer verry fast on emails
Friendly
Verry slow withdraw takes far longer than 5 business days.
Second time that it takes verry long time to withdraw
They answer e mails fast, promising that withdraw is comming soon but only after complaining.
Wizebets Casino
Dear Biggymboy1985,
Thank you for taking the time to share your experience with us. We sincerely apologize for the delays you have encountered with your recent withdrawal requests. Please be assured that we fully understand how frustrating prolonged processing times can be, especially when you have been a valued player for several years and have always complied with our limits and verification requirements.
We want to emphasize that we are actively working to resolve these issues as quickly as possible. All winnings are guaranteed to be paid out, and your patience during this time is truly appreciated. Our team is committed to ensuring a smooth and professional service for all players, and your feedback helps us improve.
We hope to restore your confidence and look forward to providing you with a more seamless experience moving forward.
This casino always pays when I win. The customer service is exceptional. As a VIP member, I receive free spins and bonuses. The support team is always generous with free spins and chips. I've successfully withdrawn funds multiple times from this casino.
The customer service is exceptional.
The support team is always generous with free spins and chips.
I have not noticed any shortcomings, yes, sometimes it takes a long time to load, but it is rare.
Wizebets Casino
Hello there,
Thank you so much for your wonderful review!
We’re delighted to know you’ve had such a great experience with our casino! Our team is dedicated to providing outstanding service, and it’s rewarding to see that our efforts have made a positive impact.
We’re delighted that you enjoy the VIP perks like free spins and bonuses—our VIP members are truly special to us! It’s also great to hear that you've had smooth withdrawals and are satisfied with our support team's assistance. Your feedback about the occasional loading time is noted, and we’ll work on making improvements to ensure an even better gaming experience for you.
Thank you for being a valued member of our casino community.
If you ever need assistance, don’t hesitate to reach out—we’re here for you 24/7.
This scammers tell everytime to get to the support but they blokked my account so they ignore me ive been waiting for over a year to get anny respond ive send over 75 reviews on trustpilot always the same answers The best option is to go to the registerd address and find the person who is responsible
There is no
No withdrawl possible
Don t follow the laws
Dont follow the ksa
Do not even respond
Wizebets Casino
Hello there,
We are truly sorry to hear about your frustration and the issues you have experienced.
We understand your concerns regarding your account and the response time you've received. We regret that you've felt neglected, and we sincerely apologize for any inconvenience this has caused. We would like to investigate your situation fully and work toward a fair and satisfactory outcome.
I can find the most popular and quality games here, their variety is impressive. They really know what they are doing!This casino is so well designed that every game promises excellent excitement.Feel these emotions yourself!
Large variety of popular and quality games
Incredible emotions in every game
Integrity of this casino
Wizebets Casino
Hello there,
Thank you for your fantastic review!
We’re thrilled to hear that you’re impressed with the variety and quality of games we offer. It’s great to know that our casino’s design and game selection are providing you with such exciting experiences. We take pride in delivering a top-notch gaming environment and are glad you’re enjoying the emotions and thrills that come with each game.
Your satisfaction is our priority, and we’re delighted that you feel confident in our casino’s integrity.
If you have any questions or need assistance, feel free to reach out.
Fast registration and verification! The most important thing - withdrawal of funds is instant, critical problems I have not observed.There are good bonuses and a normal loyalty system.
Quick registration and verification
Quick withdrawal of winnings
Good loyalty system
The only disadvantage is the lack of sports betting, but it is not critical.
Wizebets Casino
Hello there!
Thank you for your positive feedback! We are thrilled to hear that you had a smooth and efficient registration, verification, and withdrawal processes.
On our site, we always strive to provide a seamless and enjoyable gaming experience for all our players. Your satisfaction is our top priority, and we are delighted that you have not encountered any critical problems.
We look forward to continuing to provide you with exceptional service and exciting gaming experiences.
Reliability and fairness of games are a priority for this casino! I know that I have a good chance of winning when I play here. Withdrawals are fast and processed in a short time, this is very cool because it saves a lot of your time
Fast processing of withdrawal requests
A variety of ways to top up your account
Wizebets Casino
Hello there !
Thank you for sharing your gaming experience with us!
Ensuring our players have a fair chance of winning is a top priority for us. It's also great to know that our fast withdrawal process has made your experience even more enjoyable while playing on our site.
Your feedback is greatly appreciated, and we look forward to providing you with more great gaming moments in the future!
Everything is thought out to the smallest detail! Very pleased with the design and design of the site, to find something is not difficult.Registration is fast and does not require additional confirmation.Casino top, never bored.Withdrawal and replenishment of funds is also fast and convenient.
Registration is fast and does not require additional confirmation.
Possibility to replenish the account with crypto
Large variety of games from top providers
Wizebets Casino
Hi there !
Thank you for your detailed and positive review!
It's great to know that our gaming process and quick, you've met convenient fund withdrawals and replenishments also met your expectations.
We're dedicated to keeping our players entertained and satisfied, so your feedback motivates us to maintain our high standards. We look forward to providing you with more top-notch gaming experiences!
Excellent casino! Verification did not take long to wait, all goes quickly.For new players provide attractive promotions and bonuses! Recommended
Verification did not take long to wait
Round-the-clock support service
Wizebets Casino
Hello there !
Thank you for your fantastic review!
We're delighted to hear that you had a smooth verification process and enjoyed our quick service. It's wonderful to know that our promotions and bonuses for our players added to your experience.
We're committed to providing an excellent gaming experience and look forward to welcoming you back soon!
Nice bonuses for every day of the week. Every day there is something interesting or beneficial for players. The site does not slow down and does not "hang".
Schöne Boni für jeden Tag der Woche. Jeden Tag gibt es etwas Interessantes oder Günstiges für die Spieler. Die Seite verlangsamt sich nicht und bleibt nicht "hängen".
The site does not slow down or freeze.
Die Seite verlangsamt sich nicht und bleibt nicht "hängen".
Every day there is something interesting or beneficial for the players.
Jeden Tag gibt es etwas Interessantes oder Günstiges für die Spieler.
Wizebets Casino
Hello there !
Thank you for your wonderful review!
We are delighted to hear that you enjoy our bonuses and promotions. Providing exciting and beneficial offers for our players every day is one of our top priorities.
Your feedback is incredibly valuable to us, and we are thrilled to have earned your satisfaction. Thank you for choosing our casino, and we look forward to continuing to provide you with an exceptional gaming experience.
Thanks to the spectacular graphics, I was simply immersed in the game world! This is truly a casino where you can enjoy the exciting gameplay in all its glory.Also strikes a large number of different games that will be to everyone's liking and do not even doubt! Moreover, it is impossible not to mention the fast payouts and excellent customer service. If you encounter various problems, the support team will immediately help you find a way out of any situation and make this is one of the safest online casinos where you can enjoy your game with a sense of peace of mind. I just fell in love with this casino!
arious problems, the support team will immediately help you
Also strikes a large number of different games
fast payouts and excellent customer service
Wizebets Casino
Hello there!
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the spectacular graphics and immersive gameplay.
Our team works hard to offer a wide variety of games to suit everyone's tastes, and it's great to know that you found something you love. We're also pleased that our fast payouts and excellent customer service met your expectations. Ensuring a safe and enjoyable gaming experience is our top priority.
Your kind words mean a lot to us, and we're delighted to have you as a satisfied player. Thank you for choosing our casino and sharing your positive experience!
One of the attractive features of this casino is the Quick, and most importantly safe registration and verification, which took only a few minutes, and you are already in the gaming process.There are many attractive promotions and tournaments.The casino offers more games from leading developers with instant payouts. If you want to relax, enjoy the excitement and just have a great evening, this casino is perfect for you!
A superb casino with an amazing selection of games!
Excellent odds of winning all games
Didn't find any disadvantages
Wizebets Casino
Hello there!
Thank you for your feedback!
We are delighted to hear that you had a positive experience with our quick and secure registration process. We always strive to improve and provide the best possible service for our players. Your kind words about our promotions, tournaments, and games from leading developers are much appreciated. We hope you continue to enjoy your time at our casino!
I don't understand how this casino can have such a high rating! They have at least two games, the provider is PlaynGo and the games are called Moon Princess and Rise of Olympus! You can try and play the two games and you will see in potential freespin mode that bonus symbols are used in a completely different way than in other casinos! Of course chance of winning is lower and almost impossible to get freespin on such a false set in game development! Don't know how to get a license or who is responsible, but this looks like a serious crime in the casino market, to say the least! The chat does not know what the RTP is in the two slots, but it looks like it is significantly less than it usually is! Strongly advise against playing at this criminal based casino!
Jag fattar inte hur kan detta casino ha så högt betyg! Dom har i alla fall två stycken pirat kopierade spel, provider är PlaynGo och spel heter Moon Princess och Rise of Olympus! Ni kan prova och spela dom två spel och ni kommer att se i potentiella freespin läge man för bonus symboler på helt annat sett som det är inte hos andra casino! Naturligtvis chans att vinna är lägre och nästan omöjligt att få freespin på ett så falsk sett i spelutveckling! Vet ej hur kan man få licenc eller vem är ansvarig men detta ser mins sagt som ett allvarligt brott i casino marknaden! Chatten vet ej vad ligger RTP i dom två slott men det ser ut att den är betydligt mindre än som det brukar vara! Starkt avråder att spela på detta kriminell baserad casino!
Nothing
Inget
Pirated games
Pirat kopierade spel
The chat does not know what the RTP is
Chatten vet ej vad ligger RTP
Wizebets Casino
Hello there !
We appreciate you taking the time to share your feedback with us. We're sorry to hear about your experience with our site and games.
We want to assure you that our casino operates with the highest standards of integrity and transparency. Regarding your concerns about the games on our site, we take game fairness very seriously. We work closely with reputable game providers to ensure that all games on our platform adhere to industry standards and regulations.
We're sorry to read that you had bad experience with our support team, but we want to say that the RTP percentage is set by the game provider, and we cannot influence it in any way, because we rent games from game providers, so our players can check the RTP percentage on the game provider's website, we cannot influence the gameplay in any way.
We take your feedback seriously and will use it to improve our services. If you have any further concerns or questions, please don't hesitate to contact our support service again, we're always ready to help you.
Update: So i gave this casino another try, been playing here for a few months now and because i have won several times now, i thought it was fair to edit my reply. Verification was very smooth. Also payouts are very fast. Chat also has time for me very time.
I'
Fast verification
Fast payouts
Great customer service
Sometimes the website is loading very slow but when playing no problems
Wizebets Casino
Hello there !
Thank you for updating your review, and we appreciate your willingness to give our casino another try. We're delighted to hear about your positive experiences over your last visit.
Smooth verification, fast withdrawals, and responsive chat support are key aspects we prioritize, and we're thrilled that you've had positive encounters in these areas. It's fantastic to know that you've won in our casino, and we wish you only luck in your next games.
Thank you for choosing our casino once again, and happy gaming!
As soon as I signed up, I was delighted with the welcome bonus which gave me a great start. Moreover, they offer continuous promotions and giveaways to keep the game interesting and exciting. This is a casino with fast and most importantly fair payouts and terms and conditions.
Wizebets Casino
Hello there !
Thank you for sharing your positive experience with our casino! We're thrilled to hear that you were delighted with our welcome bonus for first deposit and that it provided you with a great start to your gaming journey with us.
Furthermore, we also appreciate your mention of our fast withdrawals, ensuring a secure and enjoyable environment for our players is a top priority for us, and we're pleased to hear that we've met your expectations.
Thank you for choosing our casino, and we look forward to providing you with more excitement and top-notch service in the future!
Good site, there is a convenient and clear structure of the site, and the clear interface makes navigation as easy as possible. Games are good and chat too. The rules are good enough for players, everyone will be satisfied, including high rollers. I did not find any problems during the game. I recommend to all those who are looking for a good casino.
Wizebets Casino
Hello there,
Thank you for taking the time to share your positive experience with our casino.
We are delighted to hear that you find our site to be good. Your compliments on the clear interface and overall user-friendly design are greatly appreciated by us.
It's fantastic to know that you enjoyed the variety of games that we can offer on our platform. We aim to provide a diverse and entertaining selection for all our players. We're also pleased to hear that you found our chat service to be satisfactory, as we understand the importance of responsive and helpful customer support.
Excellent service! Various types of deposit methods allow players to choose the most convenient payment method. The possibility to play with real dealers in real time creates a casino atmosphere. Huge selection of live games and slots. All like it.
Wizebets Casino
Hello there,
Thank you for your wonderful review! We're thrilled to hear that you've had an excellent experience with our service.
Offering a variety of deposit methods is important to us, and we're glad to know that you find the options convenient for you. Creating a casino atmosphere with real-time play and a diverse selection of live games is something we aim for, and it's fantastic to see that reflected in your feedback.
We appreciate your support and look forward to providing you with continued excellence at our casino.
Nice casino loads of games and friendly customer service. After having some problems at first, the casino solved the problem with me in a good and correct way! I am very happy with this, because this makes them trustworthy. Nice employees and good service!
Wizebets Casino
Hello there!
Thank you very much for taking the time to leave such a pleasant review!
Our team is pleased with your words. It is nice to hear, that you are satisfied with our great customer service.
Our team works hard to provide a top-notch gaming experience for our players.
Thank you once again for choosing us as your preferred casino. We're looking forward to providing you with even more exciting experiences in the future!
Kenneth786543
Unregistered user
• 3 years ago
Never make an account @ WIZEBETS.COM Have nothing but problems with transactions here. Due to a malfunction at ING, I deposited 50 euros twice, but with the same reference. They have started an investigation and confirmed that it has been charged twice and that I had to raise this with wizebets.com but they are really difficult to credit 50.00. You better NOT create an account here because they are jokers when it comes to service. Vip service is really SHIT here!!! I've been at it since April until now and they still struggle and let me put in so much effort for 50,-. NEVER MAKE AN ACCOUNT @ wizebets.com !!!
Never make a acoount @ WIZEBETS.COM Heb alleen maar problemen met transacties hier. Nav een storing bij ING heb ik twee keren 50 euro gestort maar met hetzelfde kenmerk. Zij hebben een onderzoek gestart en bevestigd dat het twee keer is afgeschreven en dat ik dit bij wizebets.com moest aankaarten maar zij doen echt moeilijk om 50,- te crediteren. Jullie kunnen beter hier GEEN account aanmaken want het zijn grappenmakers als het om service gaat. Vip service is echt SHIT hier!!! Ben al sinds april bezig tot nu en ze strugglen nog steeda en laten me zoveel moeite doen voor 50,- . NEVER MAKE A ACCOUNT @ wizebets.com !!!
No good service and let people wait long
No good service and let people wait long
They struggle for 50,-
They struggle for 50,-
Wizebets Casino
Dear Kenneth,
We are writing to express our sincere apologies for the situation that you have experienced. We are truly sorry for any inconvenience or distress that it may have caused.
Please know that we take this matter very seriously, and we are committed to resolving it as quickly and efficiently as possible. We will take all necessary steps to investigate and rectify the situation, so that it does not happen again in the future.
Once again, we are deeply sorry for what has happened, and we hope that you will accept our sincerest apologies.
Please do not hesitate to contact us if you require any further assistance.
Strange site…i deposited 2 times and nothing reached mine player account ! It was 230€ I tryed to veryficate myself with a passport and ID , also not possible becouse all picture cancelled by support . How can i get mine deposits back ?
Wizebets Casino
Hello there!
We sincerely apologize for the difficulties you experienced while using our website. We would like to take this opportunity to clarify the situation for you. At times, there may be delays in deposit processing due to the transfer of funds to our casino account. We are aware that this can cause inconvenience and frustration, and we apologize for any inconvenience this may have caused you.
To assist you further, we kindly request that you provide us with your email address so that we may access and review your account. This will allow us to investigate the issue and provide a prompt solution.
Thank you for your patience and understanding.
Best regards, Wizebets Casino
Ziggy
Unregistered user
• 3 years ago
Very good experience, Great bonuses available even with little money play. Did a cash out . Some steps to take and after that went very fast.
Great play
Wizebets Casino
Dear Ziggy,
We would like to express our gratitude for your high rating of our casino. Your feedback is very valuable to us, and we are thrilled to hear that you appreciated our bonuses and withdrawal system on the site.
We strive to provide the best possible services for our customers, and your satisfaction is our top priority. We are pleased to know that our efforts have not gone unnoticed.
Once again, thank you for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you in the future!
Kind regards, Wizebets Casino
GWP80
Unregistered user
• 3 years ago
I had a good experience here, had some really big wins that were paid out quickly. I read some reviews of people saying the games were unfair, but this can not be the case in my experience. I scored some of the highest wins i ever had, so seems unlikely they would allow that if it was rigged.
Overall good casino! Sure some things could be better, but as long as it is fair i am happy.
Good selection of games
Fast verification
Real friendly personal support manager
Server performance could be better
Clumsy translations from English
Wizebets Casino
Hello there!
Thank you for sharing your experience with us. We are pleased to hear that you had a positive experience at our casino and that you were able to enjoy some big wins that were paid out quickly.
We're happy to hear that you have confidence in the fairness of our games, and we will continue to work hard to provide you and all of our customers with the best possible gaming experience. Thank you for choosing our casino, and we hope to see you again soon!
We encourage you to stay updated and look forward to providing you with an even better service in the future.
I deposited in this casino with the first deposit bonus wich has a crazy wager but you can only withdraw 10x your deposit wich is crazy,Second i finished the wager and won some money when i tried to withdraw my withdrawal got cancelled because i hadnt verified my account wich is fine,i sent the documents that i sent in every casino and every casino accepts them,This casino asked me for crazy stuff and like 100 documents and photos of me wich werent neccesary so the verification proccess was crazy,hard and bad and the live chat employes just copiing and pasting answers wich didnt make sense.Third the cancelled my withdraw immediatelly saying that i hadnt verified my account but when i verified my account a lot of time has passed and they still didnt aproove my withdrawal.There are plenty of better casinos with fast and easy verification proccess and extremely fast withdrawals.Dont recommend.
Unfair rules
Bad live chat empoyes
Insanely hard verification with no reason
Wizebets Casino
Hello there!
We totally understand your frustration. Let us clarify, please.
Firstly, according to our Terms and Conditions to create withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.
Every customer must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account.
Also, we always assist our customers with the step-by-step instructions for the verification process. Please check your email.
Secondly, according to the First deposit bonus terms and conditions the amount of winnings after paying out a bonus can not exceed 5000 EUR, but not bigger than x10 of your deposit made to get this bonus. If you made 100 EUR deposit and got your deposit bonus with that amount, the max win available is 1000 EUR.
You can find more info here: https://wizebets.com/en/info/terms_and_conditions
We have thousands of satisfied customers on our cite, who win and receive their winnings. We are an honest casino and always fair with our users.
Additionally, we are so sorry for your bad experience, but if you need some assistance please contact us via live chat or by email support@wizebets.com and our support team will gladly resolve your request.
We apologize for any inconvenience this situation may have caused you.
Absolute scam casino like the review before me wrote €20 deposited and get €20 bonus free spins 0 games also seem fake believe it is a scam. Close the account permanently and claim the money at the bank so that I can get it back
Absolutes scam casino wie die Bewertung vor mir schrieb 20€ eingezahlt und 20€ Bonus bekommen freispiele 0 Spiele wirken auch gefälscht glaub es handelt sich hier um ein Betrug. Konto Dauerhaft schließen lassen und Geld bei der Bank reklamiert damit ich es zurück erhalte
Nothing really nothing
Nichts wirklich nichts
There is probably cheating going on here
Hier wird vermutlich betrogen
RTP I can not judge got no free spins
RTP kann ich nicht beurteilen bekam keine Freispiele
Support incapable and cheeky
Support unfähig und frech
I'm pretty sure everything isn't right here
Bin mir ziemlich sicher das hier nicht alles in Ordnung ist
Wizebets Casino
Hello there!
We are very upset to hear that you are dissatisfied with our casino!
After reviewing your case, we've noticed that there are 3 accounts created at our casino by you. That's totally prohibited due to our Terms and Conditions since it may be considered as a bonus hunting.
Moreover, after further investigation of your case, we've noticed that you played out free spins. Just to emphasize, those 100 Free spins which comes along with the First deposit bonus are divided into 2 days - 50 Free Spins per first day after receiving a bonus and 50 Free Spins the next day.
So, we honestly cannot understand what exact issues do you mean. Also, our support team is working 24/7 so next time do not hesitate to contact us and just explain your issue more clearly.
Welcome bonus is scam. 40x turnover of the total amount (deposit + bonus) but maximum profit is 5x total amount or 10x deposit amount.
No live support available
No responsible gaming area
There are better casinos, no reason to play here!
Willkommensbonus ist scam. 40x umsetzen des gesamten Betrags (Einzahlung + Bonus) aber maximal Gewinn ist 5x gesamt Betrag bzw. 10x Einzahlungsbetrag.
Kein Live Support erreichbar
Kein Bereich für Verantwortungsbewusstes spielen
Gibt bessere Casinos, gibt keinen Grund hier zu spielen!
Large selection of games
Große Auswahl an spielen
Many deposit methods
Viele Einzahlungsmethoden
No responsible gaming area
Kein verantwortungsvolles spielen Bereich
Live support not available
Live support nicht erreichbar
Bonus program is very bad
Bonus Programm ist sehr schlecht
Wizebets Casino
Hello there!
We understand your point but allow us to explain please.
Firstly, according to the First deposit bonus terms and conditions the amount of winnings after paying out a bonus can not exceed 5000 EUR, but not bigger than x10 of your deposit made to get this bonus. If you made 100 EUR deposit and got your deposit bonus with that amount, the max win available is 1000 EUR.
You can find more info here: https://wizebets.com/en/info/terms_and_conditions
Secondly, we support responsible gambling at Wizebets Casino, and apart from offering a fair gameplay experience, we give our players a possibility to set a limit at their account, if they want to do it. We have the following limits:
1. Deposit/withdrawal - they help you to control how much funds or time you spend with us.
2. Cooling Off Limit - setting it allows you to freeze your account for a while.
More detailed information you may find by following this link - https://wizebets.com/en/info/responsible_gaming
Please just write us an email support@wizebets.com or contact us via live chat and our manager will gladly assist you with your request.
Additionally, our support team are working around the clock. If you click on "Connect to operator" 2 times in conversation with chatbot you will connect to one of our professional agents immediately! Or you can count us via email support@wizebets.com.
Also, we have a lot of bonuses on our site, you can check them here: https://wizebets.com/en/bonuses
Kind regards, Wizebets Casino
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