Our expert casino review team has carefully analysed Golden Genie Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Golden Genie Casino has a Very low Safety Index of 1.1, which means it ranks very low in terms of fairness and safety according to our methodology. Take a look at our full Golden Genie Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Golden Genie Casino review, we carefully went through and inspected the Terms and Conditions of Golden Genie Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Based upon our estimates and collected information, we consider Golden Genie Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Golden Genie Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Golden Genie Casino has landed a Very low Safety Index of 1.1. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Golden Genie Casino to be unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 14 complaints about this casino in our database. Because of these complaints, we've given this casino 2,593 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 2 player reviews of Golden Genie Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Golden Genie Casino is owned by Golden Genie LTD and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Golden Genie Casino has a gambling license issued by Curaçao eGaming in Curaçao.
Golden Genie Casino accepts deposits via 13 payment methods. This includes: VISA, Mastercard, Neosurf, Bitcoin (BTC), Bank transfer, WebPayz, Kevin., Dogecoin (XDG), Cashlib, Tether (USDT), Ethereum (ETH), Litecoin (LTC), SEPA.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited in EUR | No win limit |
| Unlimited in GBP | |
| Unlimited in SEK | |
| Unlimited in CAD | |
| Unlimited in AUD |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Golden Genie Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Spanish | |
|
24/7 |
| Portuguese | |
|
24/7 |
| Swedish | |
|
24/7 |
| Italian | |
|
24/7 |
| French | |
|
24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Golden Genie Casino, account management, withdrawal process, etc. According to our tests and collected information, Golden Genie Casino has a slow or bad customer support.
Golden Genie Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other card games, Crash games, Table games.
Games from 35 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Nucleus Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Retro Gaming, Konami, Spribe, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, Amusnet (EGT).
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Golden Genie Casino based on the data from our database.
Browse all bonuses offered by Golden Genie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Golden Genie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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