N1 Bet Casino Review

The player from Austria had requested a withdrawal from Casino N1 via Fixipay, but the Fixipay website was not functioning and was password protected. The casino claimed they could not assist further. The issue was resolved as the money was transferred directly to the player's account without needing a Fixipay account. The complaint was marked as resolved.

The player from Germany deposited using Paysafecard and won, but their withdrawal request kept getting canceled because the casino demanded a Paysafecard account statement. The player questioned the need for additional documents like a MiFinity proof and a bank statement. We explained the necessity of these documents for compliance with Anti-Money Laundering regulations. The complaint was ultimately rejected due to the player's lack of response.

The player from Germany had €4000 deducted from his account at n1bet Casino due to a claimed violation of a €5 limit rule. The player stated that he was not aware of such a rule and that the system had allowed him to make a larger bet of €870. The complaint could not be resolved because the player did not respond to our messages and questions, preventing further investigation.

The player from Germany had requested self-exclusion but his account had remained active, receiving bonus offers instead. He also reported that an account with a related casino had been reopened without his request. The player confirmed that he had requested self-exclusion from all partner casinos operating under the same license. Despite multiple attempts and verified emails, his accounts had remained open and some were even reactivated. We had reached out to the casino for clarification and the player was subsequently contacted by the casino, and his account was closed. The player was promised a refund, which he later confirmed he had received in full. We marked the complaint as 'resolved'.

The player from Austria had been facing difficulties with account verification at N1 Bet Casino. The casino had repeatedly asked for additional documents, including selfies with various personal items. The player felt harassed and was unable to withdraw his winnings. We had contacted the casino to inquire about the necessity of further evidence for verification. The casino responded suggesting the issue might no longer be relevant, but the player had not confirmed resolution. Due to lack of further response from the player, we had to reject the complaint.

The player from Germany had been unable to provide a full bank statement from March 1st until the present as requested by N1Bet for withdrawal. The bank had only provided monthly statements, and the casino had been unresponsive to explanations, holding onto the player's winnings of 40€. The player had claimed that he had already provided all necessary documents and screenshots of transactions, but the casino had requested more verification. The player had also stated that he had successfully withdrawn funds before. After the Complaints Team had intervened and contacted the casino, N1Bet confirmed that the player's documents were in order. The player had confirmed that he had received an email from the casino and was then able to withdraw funds successfully. The Complaints Team had then marked the complaint as resolved.

The player from Brazil had attempted to withdraw funds from his account, but was asked for documents. Two days later, his account had been deactivated. After the player had provided the necessary information, we had contacted the casino regarding the withdrawal issue. The casino had stated that the player had been involved in opposite betting strategies with another player from the same IP address, which was deemed as collusion. The casino had provided evidence to support their claim. We had asked the player to comment on this, but received no response. Consequently, we had supported the casino's decision and the complaint was rejected.

The player, who admitted to having a gambling problem, reported that he had lost 500 euros at N1 Bet Casino. He claimed that the casino, which was part of a chain in Curacao, was aware of his problem but continued to allow him to register. He was seeking help to recover his money. We attempted to gather more information from the player to better understand his situation and potentially assist him in his request for a refund. However, the player did not respond to our inquiries, leading us to reject the complaint.

The player from Brazil had reported an unexpected account deactivation and loss of their balance with no given explanation despite account verification. The player had claimed to have played various games fairly, won some bets, and then discovered her account was suddenly closed. The casino had stated that the player violated their Anti-Fraud Policy by participating in an opposing betting scheme with another player, which led to the account closure. The evidence provided by the casino was reviewed by our team, and it was found that the player did place opposite bets with another player on multiple occasions. As a result, the player's complaint was rejected due to the violation of the casino's policy.

The player from Russia had complained about a delayed withdrawal and subsequently, his account had been blocked and winnings of $83 were cancelled without any reason given. The casino had promised to refund his deposit. The player had played both casino games and sports betting. The casino had responded by stating that the player's account was closed due to suspicions of foul play as per their terms and conditions. The player's deposit had been refunded in full. However, we were unable to assist the player further as his complaint pertained solely to sports betting, an area where we lacked expertise. The complaint was therefore rejected.

The player from North Rhine-Westphalia had deposited 175 euros, which were deducted from his bank account but not added to his casino account. Despite assurances from the chat services, the funds had not been returned. The player was advised by the Complaints Team to contact his payment provider and provide confirmation of the successful transaction to the casino. However, the player did not respond to further communication and due to this lack of response, the complaint had been rejected.

The player from Germany had requested a withdrawal prior to submitting this complaint. Unfortunately, his winnings hadn't been received yet. The player had expressed concern over the casino's weekly withdrawal limit, which could potentially have prolonged the payout of his €40,000 winnings. Despite our team's attempts to communicate and request further details, the player had failed to provide the necessary information. As a result, we were unable to proceed with the case and had to reject the complaint.

The player from Australia had deposited $50 via Neosurf into the casino on 16/09/23. Despite having provided all necessary proof, the deposit had not been acknowledged by the casino. We had advised the player to contact her payment provider for further investigation, as the casino might not have had the ability to resolve this issue. Furthermore, we had requested additional documents to further investigate her claim. However, the player didn't respond to our messages, leading us to reject the complaint due to lack of cooperation.

The player from Norway received a bonus which disappeared after the player placed bets. The casino claims it was an error. The player believes they should be compensated. We ended up rejecting the complaint as the bonus was granted due to a technical error and the player only started wagering it.

The player from Canada, despite having a fully verified account, has faced multiple rejections to withdrawal requests since July 29. The player closed their account expecting a manual withdrawal as advised, but remains unanswered. We contacted the casino and it informed us about a manual withdrawal processed. The player confirmed receiving the money later, so we closed the compalaint as resolved.

The player from Germany is having problems completing the verification process with N1 Bet Casino. The casino requested specific elements in the picture, some of which are impossible for the player to include. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Germany had his winnings confiscated due to violating the terms and conditions by placing higher stakes than allowed. The player stopped responding to our comments and questions, so we had to reject the complaint.

The player from Australia has difficulty withdrawing money due to extensive verification requirements by the casino. Despite providing various documents and photos, the casino still demands more, now requesting a statement showing every transaction ever made to the casino. We rejected the complaint because the player didn't respond to our messages and questions.

The player's winnings were voided for betting over the maximum allowed limit. The complaint will be now closed as the player breached the bonus terms and the casino had right to confiscate the winnings generated from the bonus.

The player from Brazil has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player has confirmed receipt of the payment, so we closed this complaint as resolved.

The player from Brazil requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Australia is inquiring about website accessibility. According to the casino, the player should have received an email with instructions. Also, there are currently no pending withdrawals in the player's gaming account, and the last withdrawal request was successfully processed. Later, the complaint was rejected because the player did not respond to our messages and questions.

The player from Germany has been experiencing difficulties withdrawing his funds. Subsequently, all the funds were played and lost. We rejected this complaint as the funds have been played before we could intervene.

The player from United Arab Emirates has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Albania had his account suspended due to country restrictions. The casino looked into the matter further and it was discovered that the player had been able to register from a restricted country due to a technical lock not being implemented temporarily. Consequently, the casino paid the player their winnings and the matter was considered resolved.

The player from North Rhine-Westphalia has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Baden-Württemberg has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the verification was processed successfully, therefore we marked this complaint as resolved.

The player from Russia deposited funds by mistake to an incorrect e-wallet. Later he was experiencing difficulties requesting a refund. A week after the player submitted the complaint, the casino informed us that the transaction connected to the player's misplaced deposit had been restored. Even though we believe that the issue has been successfully resolved, we were later forced to reject this complaint because the player stopped responding to our messages and questions.

The player from Malta faced ongoing issues with a casino that repeatedly requested the same documentation and canceled withdrawals despite having provided extensive verification materials. This included payslips, bank statements, and proof of winnings from another casino, which the player felt was unnecessary and unethical. After significant effort and communication with the Complaints Team, the player successfully received his first withdrawal, leading to the resolution of the complaint. The casino clarified that additional documentation was needed to comply with legal obligations, which the player ultimately provided. The complaint was marked as resolved in the system.

The player from Finland faced issues with a failed €50 deposit using Trustly, as the casino's site did not allow him to proceed with the acceptance of terms. He was unable to log back into his account and had not received his funds after a week, despite multiple contact attempts. The issue was resolved when the funds were credited to his game account after intervention from the Complaints Team. The player expressed concerns about potential future withdrawal issues but appreciated the assistance received. The complaint was marked as 'resolved' by the Complaints Team.

The player from Greece had been unable to access their account since it was blocked after requesting verification for a withdrawal of their winnings from a 200 euro deposit. The player was accused of opening multiple accounts in the casino. The issue was resolved as the player received a refund of the deposit amount. We adjusted the disputed amount accordingly and marked the complaint as 'resolved'.

The player from Greece attempted to withdraw winnings from free spins, but the casino claimed his credit card documentation was unclear, delaying the process despite it having been previously accepted at other casinos. The Complaints Team inquired about the verification status of his identity documents and any additional requests from the casino. The player later confirmed that the issue had been resolved. The complaint was marked as resolved by the team.

The player from Greece had deposited 30.01 euros which was not credited to his gaming account. He had contacted his payment provider who confirmed that the funds had been received by the casino. The player had reported the issue to local authorities. The casino eventually credited the deposit to the player's account and allowed him to withdraw it. The issue was subsequently marked as 'resolved' by the Complaints Team.

The player from Cyprus deposited 200 euros and won 15588,40 on the game Sugar Rush 1000. Despite being told no bonuses were available for his country, the casino accused him of a bonus violation. His attempt to withdraw 3000 euros was cancelled, but he has since received the withdrawal, but the rest of his winnings remain unpaid.

After registration, the player from Japan had been guaranteed a $20 bonus upon depositing within an hour. Despite making a deposit, the bonus had not been credited and the support team had asked to await their response. The player had provided evidence of meeting the requirements and after some communication, the issue had been resolved with the casino crediting the $20 bonus to the player's account. We had marked the complaint as 'resolved' in our system.

The player from Greece had made deposits using a newly-verified prepaid card and won 1,400 euros. However, Casino N1 had refused to process the withdrawal request, insisting on verification documents for an old card, which had not been used in the gaming session that resulted in the winnings. The player had provided all necessary personal documents and complied with the casino's requests, despite his frustration. The casino had claimed a third-party payment method had been previously used, which the player disputed. After some back-and-forth communication, the player informed us outside of the thread that he had received his winnings. We then marked the complaint as 'resolved'.

The player from Greece had deposited 300 Euros using Paypal and won some funds. Despite providing the necessary documents, his withdrawal requests were continually rejected. He expressed his desire to withdraw via IBAN instead. After communicating with our complaints team, the issue had been successfully resolved.

The player from Greece had had an issue with a delayed withdrawal of 600 euros from N1 Casino GR which had been initiated in October 2024. After the player's complaint had been submitted, the issue had been resolved and the withdrawn amount had been credited to his account.

The player from Greece had encountered an issue where a 13€ deposit was deducted from his bank account but was not credited to the casino. The casino had requested proof of deposit, which the player did not possess. We had advised the player to contact the payment provider for investigation. The player later confirmed that the issue had been resolved and the money had been successfully credited to the casino account. We then marked the complaint as 'resolved'.

The player from Greece deposited €30 into their account at N1 Casino five days ago, but the funds have not been credited. They have attempted to raise the issue with the casino, providing the requested deposit receipt, but have received no resolution or concrete timeline. The complaint was resolved as the player's deposit got credited.

The player from Greece had experienced a deposit issue with N1 Casino, where her deposit of €14.50 had not been credited to her casino account despite bank confirmation of the transaction. After 10 days, the casino had not resolved the issue. We had advised her to contact her payment provider and refrain from making further deposits until the issue was resolved. After extending the complaint resolution timeline for an additional 17 days, the player had confirmed that the issue was resolved and the deposit was finally credited to her N1 Casino account. We then closed the complaint as 'resolved'.

The player from Austria was experiencing issues with their deposits not being credited to their casino account, despite the money being deducted from their personal bank account. It turned out the delay in crediting the deposits in question to his casino account was caused by the deposit limits set up by the player on his disputed account in the past. We were informed the last missing deposit was successfully credited to the complainant's casino account, so we consider the case resolved.

The player from Switzerland is facing withdrawal issues due to repeated declination by the payment provider. Despite the rules stating that withdrawals should be made with the same method as deposits, customer support has suggested experimenting with other methods, all of which have also been declined. The player confirmed the issue was resolved.

The player from Greece self-excluded from N1 casino due to addiction, yet was allowed to create a new account resulting in the loss of a significant amount of money. The player is now requesting a refund. Player’s complaint has been resolved successfully.

The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player's winnings were confiscated because the player opened and played on a new account created after their first account was self-excluded. The issue was successfully resolved as the casino returned the player's deposits made after their self-exclusion.

The player's withdrawal is delayed for unknown reason. After our intervention, we were able to help the player to get their deposit back. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player's deposit did not arrive for unknown reason. After our intervention, we were able to help the player to get their missing deposit back. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Germany has been blocked without further explanation. The casino responded and explained that the player's account had been reopened, but that the bonus winnings had been confiscated due to consistent breach of the max bet rule. The player stated that they did not approve of the handling of the bonus rules, but stated that they considered the matter to be resolved.

The player from Greece has requested a withdrawal. Unfortunately, the payment seems to be delayed. We contacted the casino to get more information on the case, but before they replied back the player informed us that the winnings were finally received. We closed the complaint as resolved.

The player from Greece couldn't withdraw his money. The casino blocked his account claiming that they will help to process the withdrawal manually. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Netherlands has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Ukraine has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Baden-Württemberg has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany is unsure about the verification process. The casino has asked for proof of income. After providing all the necessary documents the account was verified.The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Netherlands had his withdrawal denied due to alleged usage of third party payment method. Later, the casino fully refunded the player, he received the last remaining payment approximately 1 month from requesting a withdrawal. The complaint is resolved.

The player from Finland was dissatisfied with the operator of the casino because he was not receiving bonuses and was experiencing other issues as well. The casino addressed the player's concerns and informed him that there was nothing preventing him from getting bonuses at the casino. The complaint was closed as 'resolved' after the playe confirmed he had not further inquiries.

The player from Germany deposited money into their account, but the funds got lost. After reopening the complaint, the casino credited the player's deposit to his account. Even though the balance was played, we consider the issue to be resolved.

The player from Portugal has tried to redeem 50 Free Spins upon her registration. Unfortunately, they weren’t granted. Player’s complaint has been resolved successfully thanks to casino’s goodwill gesture.

Thorsten, a player from Germany, won quite a big amount from his third deposit bonus, but his withdrawal was declined with the reason of multiple accounts. He is not aware of having multiple accounts and the casino didn’t provide him with any proof. This case was successfully resolved.

The player from Quebec faced repeated rejections of their bank account screenshots while attempting to withdraw C$1100, despite having their driver's license and selfie accepted. The player suspected the casino was employing tactics to avoid paying out their winnings. The Complaints Team contacted the casino, and shortly afterwards, the player received the withdrawal. The issue was marked as resolved, although the player remained concerned about potential future verification problems with the casino.

The player from Germany had encountered issues when he tried to withdraw his winnings of 1956 euros from Slothunter Casino. After he wagered his bonus and attempted to withdraw, the casino deactivated his account for unspecified internal reasons while retaining both the deposit and winnings. The player had not verified his account before the issue occurred. After we initiated communication with the casino, they asked the player to provide proof of deposit. The casino had previously informed the player about the account closure 10 days prior. Following our intervention and the player's cooperation with the casino's requests, the issue had been successfully resolved and the player had received his winnings.

The player from Germany had struggled to verify her account and validate her deposit at the casino. Despite multiple submissions, her photos and PDFs had not been accepted. She had communicated with the Complaints Team, providing all the necessary documents. The casino had finally accepted her withdrawal request and after some time, she confirmed that the money had been transferred to her account, resolving the issue.

The player from Bavaria has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany experienced technical problems while playing Deal or No Deal. Even though the player didn't receive the full amount, after double-checking the game rounds, the casino paid her the winnings she was eligible for.

The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. The casino responded and stated that they had looked into the case, the documents provided were sufficient and the player could now make a withdrawal. The player then received their payment and the issue was resolved.

The player from the Netherlands has been accused of breaching bonus terms by buying in-game features while having an active bonus. Since the player informed us through email message that he considers the complaint solved, we respected his decision and closed the case accordingly.