The player from Kansas is experiencing difficulties with account validation, depositing funds, and withdrawing. The complaint was closed as the player stopped responding.
Dear Meghann.Orr,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Brango Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Dear Meghann.Orr,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
UPDATE: So the account verification hadn't gone through because I sent the email to the wrong email address. So still waiting.
Hello Meghann.Orr,
Please let us know if the process would take longer than 2 weeks as it is the recommended time frame for verification.