HomeComplaintsBrango Casino - Player can't validate, deposit or withdraw.

Brango Casino - Player can't validate, deposit or withdraw.

Amount: $65

Brango Casino
Safety Index:Very high
Submitted: 15 Jul 2023 | Case closed : 13 Aug 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Kansas is experiencing difficulties with account validation, depositing funds, and withdrawing. The complaint was closed as the player stopped responding.

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1 year ago

I haven't been able to validate my account, make a deposit, or withdraw.

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1 year ago

Dear Meghann.Orr,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Brango Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago

Dear Meghann.Orr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

UPDATE: So the account verification hadn't gone through because I sent the email to the wrong email address. So still waiting.


Edited
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1 year ago

Hello Meghann.Orr,

Please let us know if the process would take longer than 2 weeks as it is the recommended time frame for verification.

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1 year ago

Dear Meghann.Orr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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