HomeComplaintsBingo Billy Casino - Player is dissatisfied with overall casino experience.

Bingo Billy Casino - Player is dissatisfied with overall casino experience.

Amount: $30

Bingo Billy Casino
Safety Index:Very low
Submitted: 19 Apr 2020 | Case closed : 05 May 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from United States has been flagged as a player from the “global blacklist”. Therefore, she closed her account before depositing any funds and would like to warn the other players. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

My problem with them is they claim to only accept Bitcoin or MoneyGram or Western Union.  When I questioned them in chat as to why these are the only deposit methods, I was told I am on a "global blacklist" and that's why they are the only deposit methods.  When I stated that only scammers want Western Union and MoneyGram and the like, the person abruptly closed the chat.  Just as well, and I closed my account and asked the chat person to delete any of my personal information from their files.  I am very glad that I never managed to make a deposit, and I will never deal with this bingo billy again.  My advice is that anyone interested in bingo billy should turn around and run in the opposite direction.  This company is extremely suspicious and I fairly sure they would have no trouble taking your money with no benefit to you.

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4 years ago

Dear Linda,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Since you have closed your account already, I’m afraid there is nothing, we could do for you. Luckily, you haven’t deposited any funds in to your account. Please let me know if there is anything else, we could do for you regarding this matter, otherwise, I will be forced to reject your complaint. Thank you very much in advance for your reply and understanding. 

Bet regards,

Petronela

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4 years ago

Dear Linda,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any help, otherwise, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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