888Starz Casino - Player’s account has been blocked.

I singup just today now .

I pay Deposit amount 10000 INR and receive 8000 INR first Deposit bonus

I place bet and start wagering bo nus amount

and after i so close wagering process. complete over 90% my account is locked 🔒.

After I contact via Email but no any response 🙁 . Really It's so poor website 🙁

Where my 10000 INR 🙁

Dear Shahbaj,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation in resolving this issue, but, before we do so, could you please advise which exact bonus you have redeemed? Have you completed your account verification successfully?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Shahbaj,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.