HomeComplaints7BitCasino - The player's deposit was not credited.

7BitCasino - The player's deposit was not credited.

Amount: $10

7BitCasino
Safety Index:Very high
Submitted: 13 Oct 2021 | Case closed : 04 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player's deposit was not credited for unknown reason. The complaint was rejected as the player stopped responding.

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3 years ago

I have played this casino for a couple of months. I have made several deposits. Today I made a deposit that was "not quite big enough" they did not credit my account and they did not return the money. They simply should I countdown when I complain.

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3 years ago

Hello kindellcreations,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward with the case.

How many deposits did you make to the casino? What payment method did you use to deposit? What explanation did the casino provide for the uncredited deposit? Did you also try to contact the payment provider if the problem did not happen on their side?

Also please forward any relevant proof or communication to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve this case.

Regards,

Nick

Casino.guru

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3 years ago

Dear kindellcreations,

We haven't hear from you in a while. Please note that the complaint will be rejected if you won't get any respond within the next 7 days.

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3 years ago

The complaint will be now rejected for the above mentioned reason.

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