The player from the Czech Republic inquires about his missing winnings. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Miro,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Would you be so kind and describe what happened in more details? Did you win and the amount weren’t credited to your casino account? Or did you request a withdrawal, but you haven’t received your funds yet?
Looking forward to hearing from you.
Best regards,
Kristina