The player from Germany was struggling with delayed withdrawal at Vulkan.bet. Despite repeated attempts and suggestions from the support to withdraw in smaller increments, all attempts had been cancelled. The player suspected a ploy to make them gamble away their winnings. The player's account had been verified since April 2022, and the winnings were accumulated with real money. The player had been limited to €600 in withdrawals per day, but the withdrawals were always cancelled by the casino. The player was advised to try withdrawing €200 per day. However, the player requested to delete the complaint thread and it was subsequently rejected as per the player's request.
Vulkan.bet Casino - Player's withdrawals repeatedly cancelled.
Amount: €2,400
Vulkan.bet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.2
Vulkan.bet Casino has a Safety Index of 7.2, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
7 months ago
