Dream.Bet Casino Review

The player from Brazil made a withdrawal after verification that was approved, but it was sent to the wrong address, not reaching their wallet. Despite submitting proof to support, the problem remains unresolved.

The player from Austria was facing significant issues withdrawing funds from the casino. The casino constantly changed the alleged rollover remaining and thus refused the withdrawal. The player offered to pay a withdrawal fee as stated in the casino's terms and conditions, but the casino declined this offer. Despite our attempts to assist, the player did not respond to our messages and questions. As a result, we were unable to investigate further and had to reject the complaint.

The player from Ireland had expressed concerns about a 4-day delay in withdrawal from a casino, despite assurances from the live chat to be patient. Her withdrawal still appeared as pending, and there was uncertainty about the acceptance of her documents. She had also mentioned that her withdrawal was rejected, and the casino had requested a notarized identity, which she found unusual. However, despite our attempts to communicate and assist, the player did not respond to our messages. Therefore, we were unable to investigate further and had to reject the complaint.

The player from Denmark had had issues with a withdrawal request due to repeated requests for the same information from the casino. After having provided all the necessary documents, the player's withdrawal request had been processed successfully. The Complaints Team had assisted by explaining the importance of the KYC process and ensuring that all necessary steps had been taken. The issue had ultimately been resolved and the player had received his payment.

The player from Norway had a verified account with Dream.bet Casino but faced difficulties in payout. Despite providing all requirements, the withdrawal request was not accepted and then access to the website was blocked. The issue had been successfully resolved and the complaint had been closed as 'resolved' in the system.

The player from Greece had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had been advised to wait for at least 14 days after requesting a withdrawal before making a complaint. The delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. The player had had successful withdrawal experiences with the same casino in the past. After some time, the player confirmed that they had received their winnings. Consequently, we marked the complaint as resolved.

The player from Sweden had requested a withdrawal less than two weeks before he submitted this complaint, but his money of SEK 8,000 hadn't been received at that time. The Complaints Team had explained that withdrawal processing time could vary, and had advised the player to wait at least 14 days after the withdrawal request before submitting a complaint. The player later confirmed that he had received his money, successfully resolving the issue.

The player from Greece is dealing with a delayed withdrawal request from the casino since 5/9/2023. Despite contacting them, he keeps receiving the same response about their workload. The withdrawal amount is 1400 euros. The complaint was resolved as the player's withdrawal arrived.