The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

Our team
NEXT

Lucia Stan

Casino Analyst & Complaint Specialist

Lucia works as a Casino Analyst & Complaint Specialist, where she teams up with colleagues to keep the list of online casinos regularly updated, all while making sure players'complaints don't go unheard.

Her background is just as versatile as her current job. Before stepping into the gambling industry, she studied mass media communication and managed theatre productions. She even volunteered as a firefighter when she was younger, but these days, she prefers running and playing video games over putting out fires.

Recent activity

Wondering what this Casino Guru team member has been up to? Here's a glimpse into some of their recent work and contributions on the site.

Latest reviewed casinos

Last update:30 Dec 2025

Dotty Bingo Casino Review

Read our Dotty Bingo Casino review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Last update:28 Dec 2025

Butlers Bingo Casino Review

Read our Butlers Bingo Casino review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Last update:28 Dec 2025

Rosy Bingo Casino Review

Read our Rosy Bingo Casino review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Last update:18 Dec 2025

Glossy Bingo Casino Review

Read our Glossy Bingo Casino review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Last update:18 Dec 2025

Bingo Diamond Casino Review

Read our Bingo Diamond Casino review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Last update:17 Dec 2025

Casino of Dreams Review

Read our Casino of Dreams review and find out if it's safe and legit. Learn about its player feedback and complaints, T&Cs, games & bonuses.
Show more content

Activity in Complaints

ico_compl_waitingico_compl_waiting
Opened complaints7
Unsolved complaints6
Solved complaints9
Rejected complaints1

Latest resolved complaints

Winzter Casino - Player’s withdrawal is delayed.
Disputed amount: €100
SlotMagie Casino - Player's payout is delayed due to account verification issues.
Disputed amount: €1,150
888 Casino SE - Player's withdrawal is delayed.
Disputed amount: C$10,800
CasinoFriday - Player's withdrawal is delayed due to verification issues.
Disputed amount: C$500
Shuffle Casino - Player believes that their withdrawal has been delayed.
Disputed amount: C$2,958
Sportaza Casino - Player believes that their withdrawal has been delayed.
Disputed amount: €700
Show more complaints
Team member profile – Lucia Stan | Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.