Hi, I received this email, from tuskcasino 08.08.23:
"During our security checks, we came across different active accounts linked to your IP address.
Please acknowledge that players are only allowed one Player Account per computer, IP address, home, device.
Subject to clauses 8 and 9 of the T&C Bonus Terms.
If any Player attempts to open more than one member account, all betting accounts belonging to that Player (or Player group) may be blocked or closed and an administrator fee may be charged and winnings may be confiscated."
I answered:
"Hi,
With respect, what accounts? I have seriously no idea what you are talking about. I have only made one account with tusk casino. How can you link different accounts to my IP address when I use my home wifi and internet from my 4g provider? I am the only one that plays at casinos in my home, so it can't be that IP address. 4G providers create new and unique IP addresses for every user, so it can't be that. I am astonished how it is possible to link me to other accounts with these IP addresses.
Did this IP match happen yesterday by any chance? I l wanted to try a VPN. I might have forgotten to exit your site when trying the VPN. Was the IP address British? It should be easy to check if this is a VPN IP address. For your information, I didn't make any bets while having this VPN on. I must have had the tusk casino tab open in the background (by mistake). I am confused and shocked by your allegations. I seriously don't know what I have done wrong here.
But in the end I find it outrageous to accuse me of violating "Subject to clauses 8 and 9". I am flabbergasted that this is an email you have sent me. I do not recognize in the strongest terms what you accuse me of."
I still stand by the email I sent tusk casino. I have no idea how they can link me to other accounts using my IP address as I am the only one to use my home network and 4g network. No one else uses these IP addresses, but me. Therefore I stronly reject what they accuse me of. I ask Tuskcasino to reconsider.
Best regards.
Hi, I received this email, from tuskcasino 08.08.23:
"During our security checks, we came across different active accounts linked to your IP address.
Please acknowledge that players are only allowed one Player Account per computer, IP address, home, device.
Subject to clauses 8 and 9 of the T&C Bonus Terms.
If any Player attempts to open more than one member account, all betting accounts belonging to that Player (or Player group) may be blocked or closed and an administrator fee may be charged and winnings may be confiscated."
I answered:
"Hi,
With respect, what accounts? I have seriously no idea what you are talking about. I have only made one account with tusk casino. How can you link different accounts to my IP address when I use my home wifi and internet from my 4g provider? I am the only one that plays at casinos in my home, so it can't be that IP address. 4G providers create new and unique IP addresses for every user, so it can't be that. I am astonished how it is possible to link me to other accounts with these IP addresses.
Did this IP match happen yesterday by any chance? I l wanted to try a VPN. I might have forgotten to exit your site when trying the VPN. Was the IP address British? It should be easy to check if this is a VPN IP address. For your information, I didn't make any bets while having this VPN on. I must have had the tusk casino tab open in the background (by mistake). I am confused and shocked by your allegations. I seriously don't know what I have done wrong here.
But in the end I find it outrageous to accuse me of violating "Subject to clauses 8 and 9". I am flabbergasted that this is an email you have sent me. I do not recognize in the strongest terms what you accuse me of."
I still stand by the email I sent tusk casino. I have no idea how they can link me to other accounts using my IP address as I am the only one to use my home network and 4g network. No one else uses these IP addresses, but me. Therefore I stronly reject what they accuse me of. I ask Tuskcasino to reconsider.
Best regards.