The played from the US claims his friend hasn't received a withdrawal. Since we cannot continue resolving the case with a 3rd party person, we decided to reject the complaint.
I referred my buddy to this is Vegas and was credited my $50 vip referral bonus however he deposited $30 and has not been paid $1,000 in over two months. What kind of referral program is this? Absolutely uncalled for.
Dear andrew711217,
Thank you very much for submitting your complaint. I’m sorry to hear about this issue. Unfortunately, we cannot solve a complaint that has been submitted instead of the person experiencing problems. Please instruct your friend to file an official complaint and we will try to help as soon as possible.
Please do not hesitate to contact me if there is anything else, I could do for you, otherwise, I will be forced to reject this complaint.
Thank you very much for understanding.
Best regards,
Kristina
Dear andrew711217,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
He very much has he won $1,500.20 total the day he contacted you (casino guru) they paid $500. $1,000 still remains.