HomeComplaintsThis Is Vegas Casino - Player is experiencing an undefined problem.

This Is Vegas Casino - Player is experiencing an undefined problem.

Amount: $1,000

This Is Vegas Casino
Safety Index:Very low
Submitted: 07 Jan 2023 | Case closed : 07 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from the United States complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago

$500 paid so far $1,000.20 missing off the $989 last spin on roll out the barrels

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1 year ago

Dear samsp1118771,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

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1 year ago

Dear samsp1118771,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Bart C**** Ba******jun@yahoo.com

Edited by a Casino Guru admin
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1 year ago

Sorry, I wasn't specific enough. I will need more information about your problem, please. Could you please specify if you're missing a withdrawal or if you experienced a technical glitch?

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1 year ago

Dear samsp1118771,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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