Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
To find out what Brutal Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Brutal Casino scored a Low Safety Index of 4.9, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Continue reading our Brutal Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Brutal Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Brutal Casino review, we extensively examined and analyzed the Terms and Conditions of Brutal Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, Brutal Casino is a small to average-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Brutal Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Brutal Casino has scored a Safety Index of 4.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Brutal Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Brutal Casino during our review.
Player complaints regarding Brutal Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 2,257 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Brutal Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Brutal Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Brutal Casino is owned by Atum Poisson LTD., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Brutal Casino is licensed in Antigua and Barbuda.
Payment options, withdrawal limits and win limits
Brutal Casino supports 12 deposit methods. This includes: VISA, Mastercard, Bitcoin (BTC), Bank transfer, Flexepin, Ethereum (ETH), Litecoin (LTC), Cashlib, Bitcoin Cash (BCH), Tether (USDT), Tron (TRX), MiFinity.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 6,000 per week
No win limit
EUR 24,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Brutal Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Brutal Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Brutal Casino as average.
Brutal Casino slots and casino games
Players can enjoy these types of casino games at Brutal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 32 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), TaDa Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Spinomenal, Booongo (BNG), Bullshark Games, Penguin King, FBM Digital Systems., Ela Games, eeze, Platipus, Altente, Felix Gaming, Amigo Gaming, Skywind Group, Backseat Gaming, Apollo Games, AvatarUX, Gamzix, Shady Lady, NowNow Gaming, Hacksaw Gaming, EURASIAN (EA) Gaming.
Brutal Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Brutal Casino in our database:
100% up to $300
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Atum Poisson LTD.
Operator
Atum Poisson LTD
Established
2023
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Brutal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates with an unverifiable license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Brutal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Brutal Casino payment methods
Currencies
USD,
EUR
User reviews
User reviews of Brutal Casino
This is a place to share experience with Brutal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have a complaint open agaiinst them due to attempted theft of €2000.
Other then that I believe the site is a scam. It seems to be a copy and paste of other sites. Not very good game choice. Support is very bad and translated to english so sometimes doesn't make sense. Given conflicting info on email.
Very attractive site (looks can be deceiving)
Request KYC when they advertise they dont.
Poor support. Chat is translated
Discussion
Brutal Casino discussion
Discuss anything related to Brutal Casino with other players, share your opinion, or get answers to your questions.