HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,218Opened923Unresolved5,214Resolved12,641Rejected21,440
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MrPacho Casino - Player's winnings disappeared from account.

Closed Submitted: 12 Oct 2023
Disputed amount: €180
Safety Index 8.2 High
Our verdict Case closed

WinDetta Casino - Player from Poland argues over closed account.

Resolved Submitted: 12 Oct 2023
Disputed amount: €563
Safety Index 9.0 Very high
Our verdict Case closed

Smokace Casino - Player's account mistakenly identified as being from a restricted country and closed.

Resolved Submitted: 12 Oct 2023
Disputed amount: €914
Safety Index 9.4 Very high
Our verdict Player stopped responding

Silverplay Casino - Player has trouble with delayed deposits.

Closed Submitted: 11 Oct 2023
Disputed amount: €205
Safety Index 6.3 Below average
Our verdict Unjustified complaint

Bankonbet Casino - Player claims winnings were confiscated by Bankonbet.com.

Closed Submitted: 11 Oct 2023
Disputed amount: C$150,000
Safety Index 8.5 High
Our verdict Case closed

Slotimo Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 11 Oct 2023
Disputed amount: €5,000
Safety Index 1.0 Very low
Our verdict Player stopped responding

Lalabet Casino - Player disputes partial refund after account duplication.

Closed Submitted: 11 Oct 2023
Disputed amount: €7,312
Safety Index 2.3 Very low
Our verdict Player stopped responding

Raging Bull Slots Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 11 Oct 2023
Disputed amount: $10,002
Safety Index 5.2 Below average
Our verdict Player stopped responding

Jimmy Winner Casino - Player experiences issues with unexpected deposit charges.

Closed Submitted: 11 Oct 2023
Disputed amount: €328
Safety Index 4.8 Low
Our verdict Player stopped responding

Gama Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 11 Oct 2023
Disputed amount: €850
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 26,441 - 26,450 of 40,218 complaints
1...2,644 2,645 2,646...4,022
Go to pageof 4,022 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.