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Kineko Casino review

Casino closed

Kineko Casino has been closed and no longer operates.

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CRGC MANAGEMENT LIMITADA
2021
< $1,000,000
OverviewUser reviews7Safety Index explainedDiscussion78

Casino closed

Kineko Casino has been closed and no longer operates.

Browse all casinos

Kineko Casino Review

Our independent casino review team has taken a detailed look at Kineko Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Kineko Casino has Low Safety Index of 4.7, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our Kineko Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Kineko Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Kineko Casino, we thoroughly read and reviewed the Terms and Conditions of Kineko Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Kineko Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Kineko Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Kineko Casino has landed a Low Safety Index of 4.7. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Kineko Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Kineko Casino during our review.

Player complaints related to Kineko Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 3,221 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Kineko Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 7 players, Kineko Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Kineko Casino company information and licenses

Kineko Casino belongs to CRGC MANAGEMENT LIMITADA and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

Kineko Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.

About payment methods and win and withdrawal limits

Kineko Casino accepts 18 payment options. This includes: Mastercard, VISA, Bitcoin (BTC), ApplePay, Tether (USDT), Cardano (ADA), USD Coin (USDC), Ripple (XRP), Dogecoin (DOGE), Samoyedcoin, Binance Coin (BNB), Bonk, Onramper, Google Pay, Litecoin (LTC), Tron (TRX), Solana (SOL), Ethereum (ETH).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited in BTC No win limit
Unlimited in ETH
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Kineko Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Portuguese Yes No No
Russian Yes No No
Japanese Yes No No
German Yes No No
Swedish Yes No No
Korean Yes No No
Greek Yes No No
Ukrainian Yes No No
French Yes No No
Chinese Yes No No
Turkish Yes No No
Hindi Yes No No
Indonesian Yes No No
Vietnamese Yes No No
Thai Yes No No
Kazakh Yes No No
Polish Yes No No
Arabic Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Kineko Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Kineko Casino has a good customer support based on the responses we have received during our testing.

Kineko Casino slots and casino games

You can play these types of games at Kineko Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 22 casino game providers are available. This includes NetEnt, Nolimit City, Merkur Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Red Tiger Gaming, Betsoft Gaming, BGaming, Wazdan, Habanero, Kineko, Relax Gaming, Fantasma Games, Reevo, Fugaso, Hacksaw Gaming, AvatarUX, G Games, Spribe.

Bonuses and codes offered by Kineko Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Kineko Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Kineko Casino bonuses to learn more about this casino's offers.

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (19)
English customer support
English live chat

Game providers

Show all (22)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Quickspin
  • Evolution Gaming
  • BGaming
  • Play'n GO

Positives

  • Interesting VIP program
  • Simple and clean website design
  • No withdrawal limits
  • Live dealer games are available
  • Deposit, play and withdraw directly in Bitcoin

Negatives

  • Live chat is not available for all website languages
  • No Fiat withdrawal options
  • Not all of the terms and conditions are translated to the language option provided on the website
User reviews (7)

User reviews of Kineko Casino

This is a place to share experience with Kineko Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
My withdrawal has not been confirmed for 4 days without any reason.
Reading reviews from other users, I see that not only one encountered such a problem.
Every day I write letters to the live chat, but there an employee named Graham says that he can’t help me and he’s doing everything in his power
Although I just ask you to explain to me the reason for not withdrawing my funds and why I have to wait so long
I have played in many online casinos, but so far I have only negative impressions from this casino
I hope the manager of this casino will pay attention to this review and solve my problem!
  • Nice interface
  • 0 clients support
  • Long withdrawal
  • Maybe scam
• 1 year ago
The most unserious online casino (I don't understand how you can rate it 8.1) the page gets stuck in one the customer relations people answer somewhere 3 days away you can't solve any problem, plus they don't pay tournament prizes I don't have anything like that mentioned above
  • In my opinion, nothing
  • unreliable
  • I don't pay tournament prizes
  • The page crashes
  • Customer relations 0
• 2 years ago
I won that’s positive negative was the 20days wait Afther the win I try to play more but everything is dead there are so many more casinos that are bether but if u wanne take the risk of no kyc and not getting winnings go ahead
• 2 years ago
Update: payment received after 9 days, with an apology over a technical problem…

I’ll change this if my withdrawal comes through, but, despite being a good casino to play at, I’ve been waiting a week for a Bitcoin withdrawal to be processed. Four contacts with a 3rd party customer service merely ‘send a chasing email’ but nothing happens and no feedback.
  • Good games
  • Generally good casino site feel
  • Don’t know what’s happening with a week old withdrawal
  • Customer service seem to be message takers only
• 2 years ago
They give a 200% bonus, but you can't play with that bonus. They deduct the money from the real wallet and that's it. The bonus money is not deducted and you can't play with this money. It's a scam. I ask the site administration to investigate and rate them accordingly.
  • They don't give bonus money, but you can't play with that money. Scammers
• 3 years ago
I made a deposit and received a 200% bonus. The bonus was not visible at the checkout, but it was in the games. I played like this for half an hour, but when the funds ran out and the balance was supposed to go to the bonus ones, this did not happen, there is money in the game, but you can’t play for them. Support says first wager the bonus in full, and then it will be available, these are scammers!
• 3 years ago
If you are a cat lover as me, you will probably like the casino's design oriented around cats :D. Otherwise the casino has wide diversity of games and has positioned the classics like Blood Suckers, Wish Master, The invisible man or creature from the black lagoon on top positions. However I believe these games had some restrictions, not sure so read the T&C. I like the casino, so far I haven't made a withdrawal, so wish me luck. Definitely recommend it.
  • The design is oriented around cats
  • Has many of the Classic slots
  • It has Tons of games to choose from
  • Mostly cryptocurrencies available
Safety Index explained

Safety Index of Kineko Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kineko Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Operates with an unverifiable license

Complaints about Kineko Casino and related casinos

(8)
8All0Opened1Unresolved0Resolved7Rejected

Complaints directly about Kineko Casino

Our verdict Other

Player is experiencing continued withdrawal delay.

The player from Norway, who had a balance of $152,150 USD, had been struggling with delayed withdrawals since May 2023. The casino had provided different explanations and had set up a weekly payment plan, but had failed to honor it consistently. The player had requested a full update, an explanation for the delay, a reasonable timeline for resolution, and assurance of the security of the remaining balance. After our Complaints Team had intervened, the casino communicated with the player and agreed to pay out all rightfully generated earnings. The casino confirmed that the withdrawal was moved to November due to a delay in their new sportsfeed release and the next payment would be made on Dec. 22nd. We had considered this complaint resolved after the player confirmed the receipt of the initial payment and it was understood the subsequent one would be disbursed according to the agreed-upon terms. We were confident that all outstanding payments would be completed as scheduled. The complaint was later reopened by a request from the player, as the player had not received the initially agreed payments, however, new information in regards to the player's sports betting game play came to light that influenced the initial agreement. Regrettably, the winnings are derived from sports betting, we are unable to pursue this case further and have had to reject it. The player was advised to submit a complaint to other ADRs that specialized in sports betting-related complaints.

Read moreRead less
Disputed amount: $152,150
Discussion

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