Our team
NEXT

Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

ico_compl_waitingico_compl_waiting18
ico_compl_waitingico_compl_waiting
39
49
53

Complaint replies by Michal Vicente

English
Dear blastereleven228,Due to the evidence that was provided to me, it is clea... 5 hours ago
Dear corynadeau27, I see you contacted the casino on the email support@palmsl... 6 hours ago
Dear Vulkan Vegas Casino, Could you give us an update regarding the documents... yesterday
Dear WinOlot Casino, The player was able to make a deposit after 8 full worki... yesterday
Dear ghostingura,The casino has informed me that there was no bug on the casi... 2 days ago
We would like to ask the casino to reply to this complaint. We are extending ... 2 days ago
Dear Sjarbelo, That would definitely be the right move from your side, not to... 2 days ago
Dear Dezanove19, What 1000 EUR are you talking about in the last screenshot y... 2 days ago
Dear calvinjmurray1,The accounts in question are identical not only in IP add... 2 days ago
Dear lemi87,I'm glad to hear that your issue has been resolved successfully. ... 3 days ago
Show More Complaint Replies (+10)
1 2...18
Go to pageof 18 pages
flash-message-news
Don’t miss any news from the gambling industry
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news