HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,347Opened773Unresolved5,643Resolved13,391Rejected22,540
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Spin.bet.br Casino - Player's withdrawal of winnings is delayed.

Unresolved Submitted: 08 Feb 2024
Black points: 876
Disputed amount: 11,150 R$
Safety Index 4.5 Low
Our verdict Player stopped responding

MrQ Casino - Player faces withdrawal hurdles due to an expired bank card.

Closed Submitted: 08 Feb 2024
Disputed amount: £30
Safety Index 6.8 Above average
Our verdict Case closed

Instaspin Casino - Player didn’t receive the expected bonus.

Resolved Submitted: 08 Feb 2024
Disputed amount: €100
Safety Index 4.8 Low
Our verdict Case closed

30 Bet Casino - Player with self-exclusion can play at the sister casino.

Resolved Submitted: 08 Feb 2024
Disputed amount: €220
Safety Index 5.9 Below average
Our verdict Player stopped responding

MyStake Casino - Player’s deposit has not been credited to his casino account.

Closed Submitted: 08 Feb 2024
Disputed amount: $2,300 ARS
Safety Index 9.7 Very high
Our verdict Player stopped responding

JokaBet Casino - UK player's account was closed.

Closed Submitted: 08 Feb 2024
Disputed amount: £1,250
Safety Index 8.5 High
Our verdict Case closed

Nine Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 08 Feb 2024
Disputed amount: 20,729 zł
Safety Index 8.8 High
Our verdict Case closed

B7 Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 08 Feb 2024
Disputed amount: €150
Safety Index 9.0 Very high
Our verdict Player stopped responding

LuckyBlock Casino - Player's account in restricted location has been blocked.

Closed Submitted: 08 Feb 2024
Disputed amount: £1,450
Safety Index 4.8 Low
Our verdict Player stopped responding

Gangsta Casino - Error in payout resulted in account closure.

Closed Submitted: 08 Feb 2024
Disputed amount: €450
Safety Index 8.4 High
Show more complaints (+10)
Showing 26,451 - 26,460 of 42,347 complaints
1...2,645 2,646 2,647...4,235
Go to pageof 4,235 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.