Instaspin Casino Review

The player from Ireland deposited 50€ and received another 50€ on bonus. The player won up to 6k and then observed missing funds. The casino attributes it to a technical issue. The player argues that since he never used the bonus, he should be able to withdraw his winnings at any time.

The player from the United Kingdom deposited £20, and fulfilled the wagering requirements but then his balance dropped to £1.60 due to a technical issue. Casino support assures they are working on resolving it, but the problem persists after two days.

The player from the United Kingdom had experienced a sudden drop in their balance from £133 to £3 while playing Big Bass Splash. The casino's live chat had informed them that a technical error was the cause. Despite assurances from the casino two days prior that the issue was being addressed, the funds had not been returned. The player later confirmed that the issue had been resolved and their missing amount of £127.01 had been returned. Consequently, we had marked the complaint as 'resolved'.

The player from the United Kingdom reported a technical issue with his InstaSpin Casino account, causing his balance of £658 to drop to the original £20 after completing wager requirements. The casino’s support service keeps stating that their team is working on it, but it’s taken more than 48 hours and the funds haven’t been returned yet.

The player from the UK has been waiting for a £50 withdrawal since March 22nd. The casino insists the payment was made, but the player's bank statement shows no deposit from the casino. Despite contacting his bank, they confirm not receiving anything, creating a dispute between the player, the casino, and the bank.

The player from the United Kingdom had encountered a problem with the online casino after depositing £600. She had been blocked from accessing the casino's website due to her location, despite having passed verification and selecting the UK as her place of residence. She also noticed suspicious transactions on her bank statement, which led her to believe that fraudulent activity had occurred. After a series of communications with the Complaints Team, the casino had informed the team that there were no funds in the player's account. Thus, we had decided to close the complaint as resolved.

The player from the Netherlands had suspected the casino of using replica software and reported a low Return to Player (RTP) ratio after depositing €7000. However, the Complaints Team had informed him that they could not proceed with the case based on his descriptions alone, as they did not provide concrete evidence of any unfair practices. Despite the player's insistence on the issue, he eventually requested for the complaint to be closed. As a result, we rejected the complaint.

The player from the UK had deposited £30, and after wagering, her funds had disappeared due to an alleged technical issue according to the casino's live chat. At that time, the casino site was stating that it was not available in the UK, even though the player was fully verified on the site. The player had provided additional details about when she had noticed the funds disappearance and her communication with the casino. The issue had been resolved successfully with the casino returning the funds to the player. The Complaints Team had closed the complaint as 'resolved'.

The player from the Netherlands had won up to around 1150€ from an initial deposit of 35€. However, his balance suddenly dropped to 35€ during gameplay. We had asked the player to provide additional details and communication with the casino to understand the situation better. Before we could intervene, the player had informed us via email that the issue had been resolved. Consequently, we marked the complaint as 'resolved' in our system.

The player from the United Kingdom had deposited £23 and received the same amount in bonus. After he had completed the wagering requirements and lost the bonus, he had been left with more than £400 in his account. However, only the original deposit amount had remained and it was locked. His account had not been verified yet, but he had submitted the required documents. This had been his third deposit bonus with the casino. After he had contacted the casino, they had informed him that the issue had been forwarded to their technical department for investigation. The player later confirmed that the casino had credited the missing funds back to his account and requested to close his complaint. We had marked the complaint as 'resolved'.