Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
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Dominika L.
Author
Dominika Lakotova
Casino & Affiliate Communication Specialist
Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
When reviewing and assessing Mondcasino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Mondcasino has a Very high Safety Index of 9.0, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Our full Mondcasino review offers details that can help you decide whether this casino is right for you.
Safety Index – Mondcasino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Mondcasino review, we carefully went through and inspected the Terms and Conditions of Mondcasino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Considering our estimates and the factual data we have collected, Mondcasino appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Mondcasino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Mondcasino having a Safety Index of 9.0, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: According to our records, Mondcasino is related to 5 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Mondcasino.
Mondcasino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Mondcasino during our review.
Player complaints related to Mondcasino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.
User feedback and assessment of Mondcasino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
The user satisfaction feedback of Mondcasino shared by 40 users has resulted in a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Mondcasino company information and licenses
Mondcasino belongs to MOONSEEKER SRL and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Mondcasino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 2,500 per week
No win limit
EUR 10,000 per month
USD 2,500 per week
USD 10,000 per month
NOK 25,000 per week
NOK 100,000 per month
CAD 2,500 per week
CAD 10,000 per month
AUD 2,500 per week
AUD 10,000 per month
BRL 10,000 per week
BRL 50,000 per month
CHF 2,500 per week
CHF 10,000 per month
PLN 10,000 per week
PLN 50,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Mondcasino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Mondcasino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Mondcasino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Mondcasino
You can play these types of games at Mondcasino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 86 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Lucky Games, Smartsoft Gaming, FBM Digital Systems., Fantasma Games, Bluberi Gaming, Swintt, Felt Gaming, Win Fast, Amigo Gaming, Slotmotion, Spinmatic, BF Games, Betixon, Gamomat, OneTouch, Kiron Interactive, Arcadem, Golden Race, Revolver Gaming, Triple Profits Games (TPG), Reevo, Foxium, Mascot Gaming, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Salsa Technology, Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, VoltEnt, Synot Games, Fugaso, Stakelogic, King Show Games, Caleta Gaming, Peter & Sons, AvatarUX, Fazi, Imagine Live, Esa Gaming, 3 Oaks Gaming, Kalamba Games, Shady Lady, Popiplay, Golden Hero, Games Global, Just For The Win, EGT Digital, Barbara Bang, Hacksaw Gaming, Asia Gaming.
Mondcasino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 3 bonuses from Mondcasino:
20 FREE SPINS on Dragon Age Hold and Win
100% up to €500
50% up to €1,000
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
MOONSEEKER SRL
Operator
MOONSEEKER SRL
Established
2021
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mondcasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Positive
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Mondcasino bonuses
Browse all bonuses offered by Mondcasino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Mondcasino payment methods
Currencies
USD,
CAD,
EUR,
AUD,
BRL,
CHF,
NOK,
PLN
User reviews
User reviews of Mondcasino
This is a place to share experience with Mondcasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
generally a nice site support is fast and helpful vpn allowed cashouts are fast normally withing a few hours
they could use high rtp like their sisters casinos but its a good casino if you win you get paid without problem (at least normal wins from blackjack, dont know in a huge slot win for example )
Fast cashouts
very good and fast support
only 1x wager before withdraw( no bonus)
vpn casino
dont have max rtp (96%) n pragmatic play they chose lowers rtps
I don't understand where so many good reviews come from, because as far as I've tried to play, it's one of the most tragic casinos I've played. The support team doesn't answer questions, they ignore them. The games are slow, if you turn on fast spins, the spins are uneven, one spins quickly, the other slowly. I don't recommend it
The casino website is very user-friendly and the game selection is extensive. I haven't had any technical problems there to date, so I highly recommend it.
A very good casino. Payouts have always been fast and the support is always friendly.
My exsperiance at this casino and sister casinos artcasino thorcasino casinostars mondo betroom24 is terrible all casinos are laging change to win at this casinos is very very low my max win was 45 eur from deposited around 2 k rpg below 0% IF YOU WANT WIN BIG STAY AWAY FROM THIS AND SISTER CASINOS THEY ALL ARE VERY BAD MAX WITDRAWN IN 2025 IS 500 EUR YOU KIDING ME
Hello my experience at this casino and sister casinos are not to good looks like in this casinos artcasino Thor casino casinostars and orca are very small change to win all my deposits was gone in couple minits not possible to enjoy game.All my wins at this casinos was 0.60-36 eur. Games are lagging. If you want something to win STAY AWAY FROM HERE AND CHOSE DIFFERENT CASINOS NOT THIS SISTER CASINOS
Because of the good selection of games, i can browse and play for hours without getting bored. Costumer support is usually pretty quick to respond and help you. Good selection of deposit and withdrawal ways.
Great bonuses
Weekly bonuses
Great game selection
"Slow" withdrawals when you are used to instant withdrawals
Monday casino. I would say the best casino l ever played at over the years l’ve had to close a bunch of online casino. Mond casino is very helpful,the chat are very friendly as well as fast response also the withdrawal process it is very fast no issues.My best online casino so far.
I loved my experience at this online casino. The diversity of games kept me entertained for hours and the graphics quality is top-notch. Additionally, the deposit process was very simple and quick, and withdrawing my winnings was done in record time. Without a doubt, one of the best casinos I've ever used. I can't wait to play again!
I have had a great experience at Mond casino. Their customer service has been awesome. Im on my third withdrawal with no problems at all! I would recommend this casino to all players. They have all of the games I like to play as well ;-)
I just love this casino. Layout, setup, easy to navigate, latest played games option for fast play again stuff. Speed of withdrawal is great, very quick, very smooth, no problems at all with low amounts and with big amounts. Once I did 8k and it was all just great, fast. Bonuses are cool. All good so far.
I often spend time on this site and sometimes it is difficult to break away.😂😅😅 that is why last month I turned to the support service to set a personal limit on deposits. now I bet up to $100 a day which is not much considering my previous experience but thanks to the support of responsible gambling on Mond Casino I enjoy my favorite games and do not overdo it with my spending :)).
Nice casino with very fast and 24/7 working support. They have also a very big choice of games and a nice design website. I like their promos for players and good loyalty program. I recommend this casino to everyone. Go check it by yourself and you will not regret it!
Not so good casino, often technical errors and unclear conditions with bonus amounts, correct should be 35 x turnover + bonus money, means 70 times bonus amount, almost impossible to convert.
Inte så bra casino, ofta blir tekniska fel och oklara villkor med bonus belopp, rätt ska vara 35 x omsättning + bonus pengar, betyder 70 gånger bonus belopp, nästan omöjlig att omsätta.
The chat translates via Google translate
Chatten översätter via Google translate
Lots of technical errors, casino works slowly
Massa tekniska fel, casino funkar långtsam
Unclear with bonus conditions
Oklart med bonusvillkor
no freespin offer for new customers
inga freespin erbjudande till nya kunder
Mondcasino
Hi Boris,
Thank you for your feedback although its not the best one for us.
Regards to Technical Issues We would kindly ask you to specify what exactly did not go well in your case as we are not aware of any major difficulties in latest period.
About Bonus T&C it is clearly written following; 10.1.6 All deposit bonuses (unless otherwise specified) need to be wagered 35x (times) on deposit amount + bonus received times before the funds can be withdrawn. For example; player deposits 20 EUR and receive additional 20 EUR as a bonus amount. Player needs to wager 1.400,00 EUR to complete bonus wager requirements.
When it goes for Registration - No deposit Bonuses we have offers through different affiliate sites including casino.guru and others. We invite you also to follow or social media channels for more offers.
I tried with minimum deposit.Bonuses were not used.I won a small amount of money.rtp is ordinary. No KYC because it was a cryptocurrency deposit.Withdrawal is instantaneous，I found it to be a safe casino.
My account was banned wizhout a reason, therefore I wasn't able to cash out my winnings. I reported to ECOBANSECURITIES .IO with evidence and they were able to get my funds out.
I didn't have a problem till they didn't let me cash out.
Mondcasino
Hi there,
Would you be so kind and provide us with your username or email so we can check what went wrong.
Absolutely NO ACCOUNT is banned for no reason so we have no clue what are you referring to. In addition we are not aware of any communication with ecobansecurities.
@casinoguru Could you please check if review is legit as we have serious doubt that can be bot.
Mond casino is a great platform for online gambling. The casino has a great selection of games with a high RTP percentage. If you play clash games then this is the right casino for you. My favorite provider is the pragmatic game, which you can also play at Mond casino.
Mond casino es una gran plataforma para juegos de azar en línea. El casino tiene una gran selección de juegos con un alto porcentaje de RTP. Si juegas juegos de choque, este es el casino adecuado para ti. Mi proveedor favorito es el juego pragmático, al que también puedes jugar en el casino Mond.
I enjoyed the casino very much up until the verification. Verification was not done in 48 hours, they delayed it (maybe purposely as I had won a bif amount), then after I contacted Live chat the Finance/Security department sent me a message quickly, but demanded new documents. Some additional documents needed to be provided and some I have provided already, but they did not care about that and insisted that I provide those as well. I asked for a compensation for the delay and struggle with the verification, but I was never given one, it was completely ignored. It seems that you can win there, but there is no way to redeem the winnings, super disapointing. EDIT: The Loyalty club is also very poor, you get low cashback, bonuses are extremely rare and very small. Save your time and money.
Many games
Instant cashback
Improssible to withdraw the winnings
Live chat is not very helpful
Verification process is horrible
Lack of bonuses
Loyalty club is extremely poor
Mondcasino
Hi there,
Could you please provide your username so we can check what went wrong with your verification process. Our timeframe for verification is set to 48 hours but actual time is much lower. Few hours only.
Moreover our live chat support is known as one of the best in the industry which quality is confirmed by players many times so we are wondering what was the thing you were not satisfied with.
Mond Casino is a great casino with lots of good games. The support is very friendly and always helpful.
I had my biggest win I've ever had here. I would have liked to give 5 stars but unfortunately the casino has a maximum withdrawal limit of €2,500 per week and €5,000 per month.
Unfortunately, they don't want to make an exception either and make my payout all at once, which unfortunately spoils the overall impression a bit.
Das Mond Casino ist ein tolles Casino, mit vielen guten Spielen. Der Support ist sehr freundlich und immer hilfsbereit.
Ich hatte hier meinen größten Gewinn, den ich jemals erreicht habe. Ich hätte gerne 5 Sterne gegeben, aber leider hat das Casino ein maximales Auszahlungslimit von 2.500 € in der Woche und 5.000 € im Monat.
Leider wollen sie auch keine Ausnahme machen und meine Auszahlung auf einmal vornehmen, was leider den Gesamteindruck etwas schmälert.
Lots of slots and game providers
Viele Slots und Spieleanbieter
Fast payouts
Schnelle Auszahlungen
Easy verification
Unkomplizierte Verifizierung
good support
Guter Support
The payout limit is €5,000 per month, which is too little if you win a lot. Here it would be very nice if the casino were a bit more accommodating.
Das Auszahlungslimit beträgt im Monat 5.000 €, was bei einem hohen Gewinn zu wenig ist. Hier wäre es sehr schön, wenn das Casino etwas kulanter wäre.
Mondcasino is absolutely recommended. no hassle with verification, fast payouts, a wide range of games. the chat support is simply awesome. one of a kind. ALWAYS friendly, never prefabricated answers, always human in the best way. on top: transparent cashback with no wager and and they don't skimp with freebies when you deposit without bonus. plus an excellent loyality program. from Casino Guru is listed under negative: "Not all game providers are available for all countries." that doesn't matter at all since VPN is allowed. in my eyes the best casino at the moment.
everything
nothing (i just add some words because this review - form requires a longer statement)
Mond Casino has a lot to offer. You really come here to have a good time, not to make money out of slots. There are a lot of slots, in sections you can find one to suit all preferences. It was easier for me, I knew what I wanted to get. It's good that there's crypto running around. You can transfer the winnings to your wallet and not be afraid that someone will trace them.
Good games selection but be careful with bonuses. You need to make at least 100EUR clean deposits to win any money with reload bonuses. Of course they allow to take bonus but afterwards they take away win money.
Game selection
Customer support
Unfair bonus rules
Mondcasino
Hi there,
Thank you for your comment. We appreciate it.
Please note deposit bonuses come with certain requirements. One of requirements is that player plays with clean deposits. As a benefit of playing raw we offer to players generous deposit bonuses for their loyalty.
To the Moon! Mondcasino Team
Navneet143
Unregistered user
• 3 years ago
It is a great casino with no deposit bonuses for new players. I also got a free bonus for my 1st and 2nd deposits. On top of that the customer service is one of the best with close to zero waiting time.
I also got a no deposit bonus for existing players as well
Games accessibility is gr8
Basically all the major game providers in their platform
Recommended by a friend few days ago. Super fast KYC and 0 complications with withdrawal. They have all the games you need. Solid 10% cashback on crypto.
Awesome loyalty rewards
Mondcasino
Hi there,
Thank you for your comment. We appreciate it.
To the Moon! Mondcasino Team
Discussion
Mondcasino discussion
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