The player from Denmark complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.
The starting balance is WAY too small. You get nowhere with only 5,000 units (kroner or dollars or euros)
Dear Leon,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and the name, ideally the URL of the casino. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela