Kubo is a Casino Guru's Casino Analyst and Complaint Specialist. He began his career as a facility engineer for a car company. Following that, he gained valuable experience by starting his own business. He now spends his time handling player complaints, researching potential new casinos for our data...
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Kubo M.
Author
Kubo Marcin
Casino Analyst & Complaint Specialist
Kubo is a Casino Guru's Casino Analyst and Complaint Specialist. He began his career as a facility engineer for a car company. Following that, he gained valuable experience by starting his own business. He now spends his time handling player complaints, researching potential new casinos for our data...
In this review, TrustDice Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. TrustDice Casino received a High Safety Index of 8.8, which means it ranks well for fairness and safety. It is a great pick for most players. Find out if TrustDice Casino is the right casino for you by reading the rest of our review.
Is TrustDice Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of TrustDice Casino, we read and assessed Terms and Conditions of TrustDice Casino in-depth. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
TrustDice Casino is a big online casino based on our estimates or collected information. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature TrustDice Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, TrustDice Casino has scored a Safety Index of 8.8, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of TrustDice Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of TrustDice Casino during our review.
Player complaints regarding TrustDice Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and reviews of TrustDice Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Based on the 33 user reviews of TrustDice Casino in our database, it has a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
TrustDice Casino is owned by Satoshi Gaming Group N.V., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
TrustDice Casino was licensed by regulatory authorities in these specific countries or geographic areas: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).
Payment options, withdrawal limits and win limits
TrustDice Casino supports 29 deposit methods. This includes: VISA, Mastercard, PayPal, Bitcoin (BTC), Bank transfer, ApplePay, Mercado Pago, SPEI, Pay by Bank, Interac, MuchBetter, PIX, Unified Payments Interface (UPI), Vega wallet JP, Voucher, MiFinity, Jetonbank, Revolut, SEPA, Venmo, Google Pay, MoonPay, EOS, Dogecoin (DOGE), Tron (TRX), USD Coin (USDC), Litecoin (LTC), Ethereum (ETH), Tether (USDT).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
USDT 1,000,000 per month
EUR 180,000 per spin
JPY 27,000,000 per spin
KRW 265,500,000 per spin
BTC 7 per spin
DOGE 3,300,000 per spin
LTC 2,200 per spin
ETH 105 per spin
USDT 200,000 per spin
TRX 2,000,000 per spin
USDC 200,000 per spin
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at TrustDice Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Swedish
24/7
Italian
24/7
Korean
24/7
Czech
24/7
Serbian
24/7
French
24/7
Polish
24/7
Thai
24/7
Vietnamese
24/7
Arabic
24/7
Indonesian
24/7
Norwegian
24/7
Persian
24/7
Hungarian
24/7
Romanian
24/7
Chinese
24/7
Turkish
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at TrustDice Casino, your account, withdrawals, or anything else. According to our tests and collected information, TrustDice Casino has a good customer support.
TrustDice Casino casino games and slots
Players can enjoy these types of casino games at TrustDice Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 46 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Betsoft Gaming, Big Time Gaming, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Belatra Games, Relax Gaming, Betgames, Gaming Corps, VoltEnt, Gamebeat, Origins (playtech), Platipus, Win Fast, Absolute Live Gaming (alg), AvatarUX, Aviatrix, Spribe, Gamomat, OneTouch, Atsupachi, Popiplay, Shady Lady, CT Gaming, Games Global, InOut, Winfinity, EGT Digital, Mascot Gaming, Onlyplay, Hacksaw Gaming, PG Soft (Pocket Games Soft).
TrustDice Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from TrustDice Casino, including:
200% up to C$42,000 and 20 extra spins
100% up to C$42,000 and 30 extra spins
200% up to C$42,000 and 50 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Satoshi Gaming Group N.V.
Established
2018
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of TrustDice Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: Ł2,200 / spin or game round
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
This is a place to share experience with TrustDice Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The deposit system is terrible: you deposit money to play immediately, and the transaction is held for over 5 hours. When you contact technical support, they wash their hands of the problem, blame the bank, and treat you with unacceptable arrogance and high-handedness. To recover my money, I ended up having to make a forced withdrawal, where they charged me a fee of ARS 1,050 for an error that was purely the platform's fault. Dear bettor, if you're reading this, don't put your money here; there are much better, safer sites with professional support.
El sistema de depósitos es pésimo: ingresás dinero para jugar en el momento y la transacción queda retenida por más de 5 horas. Cuando reclamás al soporte técnico, se desentienden del problema, le echan la culpa al banco y te atienden con una soberbia y prepotencia inaceptables. Para recuperar mi dinero, terminé teniendo que realizar un retiro forzado donde me cobraron una comisión de $1.050 ARS por un error que fue puramente de la plataforma. Estimado apostador, si estás leyendo esto, no metas tu dinero acá; hay páginas muchísimo mejores, más seguras y con soporte profesional.
At first, everything seemed fine – deposits, bets, and even withdrawals worked smoothly. I won once, withdrew my funds without any issues, and thought everything was legitimate.
However, after my third consecutive win, things changed. When I tried to withdraw 500 DOGE, my request went pending. When I tried to log in, I saw the message: "Login failed. Account blocked due to unacceptable behavior," and my funds disappeared.
It seems that Trust Dice is fine with small withdrawals, but once you start winning consistently, they shut you down without explanation. If you don’t want to risk losing your money, I recommend staying away from this platform!
stolen money
TrustDice Casino
Dear John,
We sincerely apologize for the inconvenience you have experienced. We understand how frustrating this situation must be and deeply regret any distress it may have caused.
Please note that, in accordance with our platform’s Terms of Service, account restrictions may be applied if multiple accounts are detected. We appreciate your understanding and cooperation in this matter.
Thank you for your patience, and we value your continued support.
EDIT: Now the compliance team answered me detailing that the transfer can take up to 5 days. So once again, they continue on lying. Why not just say that the money will never come if you insist on lying and making up new deadlines? I initially wrote a review about this company and how it uses dubious methods to mask it's card payments as non-gambling transactions to circumvent gambling blocks. I deleted it because I wanted to give them the benefit of the doubt due to reasons detailed below. Anyhow, the story starts with TrustDice masking their card transactions as non-gambling transactions, leaving me vulnerable and unable to shield myself from depositing, even though my card has been blocked from using gambling websites due to severe mental health issues.
I reached out to Trust Dice requesting a refund, and after a quick back and forth, they agreed to provide one. Getting information about the status of the refund was a hassle. The compliance team provided mixed information, saying they had processed the payment one day and providing me an exact sum, to going back to saying they 'still need to finalize the review and exact amounts involved'. I was ignored in the chat, and when I wasn't, the staff was being extremely rude and ending the chat and supposedly blocking me. This fiasco, all in all, took over 80 hours - three days and some hours - all of which felt really stressful. Well, on Monday evening Finnish time, TrustDice provided me with, what they alleged was confirmation about the refunds. They sent me a screenshot of lines of text with alleged transaction codes and transaction references, along with the refund sums attached to each of these, respectively. Along with 'confirming they have processed the refunds' they told me that it 'usually takes between 2-3 business days to process the refunds' and that 'this is the standard time the bank processes take' and furthermore that 'they can not influence this in any way, unfortunately'.
The codes they sent me are not recognized by the SWIFT systems, and now that it's only a few hours untill it's the third business day, my bank still can not track the alleged refunds. At this point I am highly doubtful I will ever see the money. The compliance team is radio silent and I have been blocked off from the chat for no reason. I have tried to request updates from both mediums, but the company seems to think that lying to and ignoring someone after using book shelf companies to circumvent card transactions is a smart move.
TrustDice owes me a total of 820 euros. They alleged they have already paid this sum, but funny enough, they totally ignore me and I have never received the money. I will update my review if I in fact ever get the money. I feel really bad, since I have waited for my money since Monday, when I first given 'proof' that the refund was made. I am seriously starting to lose hope, considering that there is no way to contact TrustDice as they totally ignore me.
Avoid.
TrustDice Casino
Dear Yoyeli,
Greetings from the TrustDice.win Team.
We hope this message finds you well.
We understand your frustration regarding the refund process and any delays in communication. We sincerely apologize for any confusion caused along the way.
To clarify, your refund was processed accordingly, and as we previously mentioned, standard banking procedures can take up to 5 business days for the funds to reflect in your account. In some cases it can take longer depending on your bank’s processing times. Unfortunately, this is beyond our control.
We genuinely appreciate your patience and assure you that we have fulfilled our part of the process.
Should you require any further assistance, please feel free to reach out to us, and we will do our best to support you.
Have been using trust dice for over a year now and it is the best crypto sportsbook i’ve used, withdrawals are normally within 10 mins and the customer support is amazing and friendly also very quick on replies usually 2 mins or less. more you use the website, you get monthly free cash credit usually in USDT, highly recommend to anyone who wants to use a crypto casino/sportsbook, these ones are the best out of all and the website layout is easy to navigate too
quickest withdrawals out of any crypto sportsbook/casino
friendly customer service
TrustDice Casino
Hey there! 👋
A full year with us—and what a glowing shoutout! 💫 We're hyped to hear TrustDice has been your go-to crypto sportsbook. Fast withdrawals in under 10 mins and lightning customer support? You just summed up our goals perfectly. ⚡💸
Big cheers for noticing the monthly USDT credits too—we love rewarding our regulars. And yep, we work hard to keep the site smooth and easy so you can focus on the fun.
Appreciate the high praise and the rec! Catch you at the next win streak! 🏆
After depositing for the first time to…BIGGEST SCAM SITE STANDOVERS YOUR MONEY After depositing for the first time to this site, no games were working. When i asked whats the problem, the agens insisted that i try to collab with them to help them fix the problem. After stating that i do not work for you and i just want to play, i continued to tell the agents, its ok, i will withdraw my btc and play elsewhere, then recieving a reply telling me i cant withdraw my funds unless i wager x35? WOW. i couldnt believe this standover tactic to keep (STEAL) your money the second you deposit it.. After 45 moinutes of messages, they still dont want to release my money. This is a total scammers site. BE VERY CAREFUL. aFTER GOING BACK AND FORTH WITH SUPPORT AGENTS, THEY DID NOT FIX ANYTHING OR RELEASE MY BITCOIN. tHEY PROCEEDED TO HOLS A "WAGER X35) BLOCK, UNLESS ITS MET, I CANT WITHDRAW MY OWN MONEY THAT I JUST DEPOSITED, WITHOUT PLAYING A SINGLE SLOT.
CANT WITHDRAW ANYTHING UNLESS X35 WAGER IS MET (YOUR OWN MONEY, NOT BONUSES)
SUPPORT STAFF PLAY GAMES IN CHAT
TrustDice Casino
Dear kidsrollcall,
Thank you for bringing this to our attention. We’re genuinely sorry to hear about the issues you’ve faced and the frustration it caused.
To clarify, the wagering requirement on your deposit was 5x, not 35x as you mentioned. Wagering requirements are a common practice across many casinos and are essential for complying with Anti-Money Laundering (AML) regulations. These safeguards are in place to ensure that all transactions are legitimate and secure, which ultimately protects all our players.
If you have any further questions or need assistance with meeting the wagering requirements, please don’t hesitate to reach out to us. We’re committed to making your experience with us a positive one.
Unfortunately, the offers don't always work. Unfortunately, Livesuport doesn't always do everything right when it comes to correcting bonuses. Otherwise quick payout. Pretty good reward system. All in all: you can live with it.
Die Angebote funktionieren leider nicht immer. Livesuport macht leider nicht immer alles richtig bei der Boni Korrektur. Ansonsten schnelle Auszahlung. Recht gutes Belohnungs System. Alles in allem: kann man mit leben.
I've been with Trustdice for a long time and I particularly like the quick payout to my wallet. I think the daily and 6-hour periods for collecting free money are very good. In addition, triatdice offers participation in the form of txt, so I receive my dividend every day and you can play casino games with the money received. With the txt you can at least take part in dice rolling and crashing. There is always a chance of winning, even with small stakes you can work your way up. I can only recommend trustdice.
Fast withdrawal
No problem with kyc
High secured
Top support
Daily dividend
Free money every 6 hours depending on the level
There is a lack of anonymity
Nickname cannot be changed
TrustDice Casino
Hey there! 👋
Long-time players like you are the heart of our community—and we're seriously glad you're enjoying the ride! 💜 Fast wallet payouts? Always. Daily and 6-hour faucet drops? Gotta keep that crypto flowing! 🔄💸
Loving that you’re making the most of those TXT dividends too—rolling dice, crashing, and climbing up from even the smallest bets. That’s the TrustDice spirit right there. 💥🎲
I am a big Big fan of trust dice casino, lots of bonuses an promotions available to users and customer service is always good. Lots of slots and live games to choose from.
Out of my first experience on this casino, I had a top tier run on it getting around 700x on bonus and then further proceeded to play and kept winning and made a withdraw that was kind of quick
Good bonuses
Good wins
Some providers are slow
TrustDice Casino
Hey hey! 👋
That sounds like one epic first session! 🎉 A 700x bonus hit and consistent wins after? Now that’s the kind of debut we love to see. And we're stoked the withdrawal came through fast too—speedy cashouts are kinda our thing. 💸
Here’s to more lucky streaks and even bigger wins. Catch you at the next jackpot drop! 🎰🔥
The site is pretty good, but they need change some stuff on the bonuses page, also some pages are not being loaded at the first 5 seconds, they need to write more description in each page, otherwise the site is pretty good and i really enjoy playing there.
Its a very positiv crypto casino with the free crypto money,what can use to win like me! :) So,I send a huge respect for the casino and I hope I will win again at here!
I think the casino is really great because there is a little something every day! You can collect part of a reward every day. Depositing via Crypto is quick and easy, and so is the withdrawal! Promo codes are available almost weekly on Twitter but you just have to be quick as they only have a certain quota.
Ich finde das Casino Recht toll da es jeden Tag eine Kleinigkeit gibt! Man kann sich jeden Tag einen Teil von einer Belohnung abholen. Die Einzahlung via Crypto geht Recht schnell und simple.genauso auch die Auszahlung! Promoe Codes gibt es fast wöchentlich auf Twitter aber man muss halt schnell sein da sie nur einen bestimmten Kontingent hat.
There are various slots that you can enjoy, but the bonus is hard to understand, the wagering requirement is quite strict at 40, and the deposit method is complicated.
We got deposit tutorials on our website should you require assistance. The wagering requirement of 40 is standard amongst all crypto casinos in order to protect players and casinos from illegal activity.
If you have any further queries or need additional support, our customer support team will be happy to assist you.
We value your trust and loyalty and our customer support team is here to help with any further questions you may have.
It's difficult to win. Also, when I play the slot normally, such as when I have a large balance, it does not increase at all. After many experiments and confirmation, I think that the display will increase as the number decreases. I thought it would be nice to get coins for free.
I think it's quite good, easy to use and find your way around, even if you're not really familiar with the "crypto system" and I didn't think the daily rewards offered there were bad either.
Ich finde es ganz gut, einfach zu bedienen und zurecht zu finden, auch wenn man mit dem "Krypto-System" noch nicht wirklich vertraut ist und die dort angebotenen daily rewards fand ich auch nicht schlecht.
After winning 33 LTC and wagered the 3rd bonus, I got 9 LTC and 24 LTC dissapeared from my account. They drain your balance, and the transaction history which you have access is fake, is not showing my last played games and my winnings... Very dissapointed. They trick us like retards
Drain money from my balance
23 LTC - Dissapeared from my balance after wagering the 3rd 50% bonus
Fake gaming history
Not receiving an answer from them
TrustDice Casino
Dear Player,
We understand your concerns about your transaction history and the missing 24 LTC from your account.
After discussions with our risk management team, we have found this to be in line with our deposit bonus promo.
Based on the rules of the Deposit Bonus promo which was accepted by you when activating it: the max. win amount is x10 from the bonus amount or $5000 or whichever meets first in this case.
In your case, you met our x10 requirement first.
If you have any further queries or need additional support, our customer support team will be happy to assist you.
We value your trust and loyalty and our customer support team is here to help with any further questions you may have.
Real reviews only with one star, because casino you all possible ways to do not pay. Accept deposits from "restricted countries" but do not pay, check google with "trustdice scam" you will see a lot. 8.4 from 10 .... impossible
TrustDice Casino
Dear Player
We regret to hear about your concerns regarding the reviews and ratings. We would like to clarify that the reviews and average ratings are counted and managed by CasinoGuru, an independent platform, ensuring 100% transparency in the ratings.
At TrustDice, we are committed to maintaining the highest standards of integrity and fairness. Unfortunately, there are instances where some players attempt to defraud the casino. We have robust systems in place to identify and deal with such cases openly and fairly with all parties involved.
We understand that negative reviews can be concerning, but please be assured that we do our best to address all issues raised by our players and to provide a fair and transparent gaming experience.
If you have any specific concerns or issues that you would like to discuss, our 24/7 customer support team is here to help.
We sincerely apologize for any inconvenience you may have experienced and appreciate your understanding.
Exciting crypto casino. Log in or create an account easily with Google login. Vpn friendly. Fast site as well as the slots. Can deposit crypto and fiat money. Totally ok bonuses with 35* wagering requirement. However, I do miss some games and the fact that there are restrictions on them. Otherwise completely acceptable casino.
Spännande crypto casino. Logga eller skapa konto enkelt med Google login. Vpn vänligt. Snabb sida lika så slotsen. Går att sätta in crypto och fiat pengar. Helt ok bonusar med 35* omsättningskrav. Men jag saknar dock en del spel samt att det är restriktioner på. Annars helt acceptabelt casino.
Crypto based casino
Crypto baserat casino
Vpn friendly
Vpn vänligt
Fast website
Snabb hemsida
Unable to play all games due to restrictions
Går inte spela alla spel på grund av restriktioner
I'm not happy with the customer support services it's not good, I also don't agree with their withdrawal amount of limit.why should we be limited on how much we must withdraw the amount that we have won.
Fast withdrawal pay out
Bad customer service representative
TrustDice Casino
Dear player
I’m sorry to hear that you are not satisfied with our withdrawal policy, but I have to explain why we have such limits and rules in place.
Firstly, our withdrawal policy is clearly stated on our website and you have agreed to it when you registered your account. Therefore, you are bound by these terms and conditions.
Secondly, our withdrawal limits are designed to protect both our platform and our players from fraud, money laundering, and other illegal activities. We have to follow the regulations of our gaming license and ensure that all transactions are legitimate and verified. We also have to maintain a balance between our cash flow and our operational costs, as well as provide fair and equal opportunities for all our players to withdraw their winnings.
Thirdly, our withdrawal policy is quite reasonable. We process withdrawals within 1 hour in most cases, and up to 48 hours in some exceptional situations. We allow you to withdraw up to $5,000 per day, $15,000 per week, and $50,000 per month, which are generous amounts compared to some other crypto casinos. We also offer various bonuses and promotions that can boost your winnings and reduce your wagering requirements.
Therefore, we kindly ask you to respect our withdrawal policy and understand that it is for the benefit of everyone involved. If you have any questions or concerns, please feel free to contact us at any time.
The one thing I care about is getting my money, if I win, and therehas never been any problems, apart that it took to long first time to get all documents in order. But after that all has been a-ok. As for other features I care that they have the right games that I like andnot to horrible look/layout and since they pass on both and PAY YOU - they get a 8/10
TrustDice has really became a great platform to play games and win some money. They offer a lot of different ways of doing so. What I really like about their platform is their customer service and self help ads that they offer. They are great in answering questions.
I'm an avid casino gamer I believe this is a fair game that offers legitimate opportunities to win awesome cash prizes , the perks of free crypto are great and the games make you feel like you're in the casino
Love the free faucet giving players a chance to win bitcoin free. Wish I received more email promos that would be nice. Great games great customer service support
So far so good I have found that this site is really user friendly and very simple to get started with. I am very pleased with my choice to play at this one so far, will keep updating review as needed.
So far so good I can’t complain at all the site has been good so far and no issues except the chat feature you can’t use till you deposit so much or wagered so much which is ok but would be good to use immediately also casino side needs deposits or can’t use which is a downside also
Signed up no problem made several deposits all seemed well till I won $540 tried to withdraw 500 and like others said they want KYC not sure why when bitcoin was deposit and same wallet for withdraw. They did not respond to emails and declined withdraw I had zero bonus at time this place is absolutely a scam DO NOT DEPOSIT HERE! Complete waste of time and $$ very bad people here!! I have plenty of evidence if anyone needs to see screenshots of everything videos of games all documented.
Hope karma gets them soon!
No withdrawal
Challenge them to get real players prove they could withdraw wins.
These places use affiliated players acting as customers
TrustDice Casino
Hello
Thank you for your feedback. We are sorry to hear that you had a bad experience with our crypto casino. We would like to address some of the issues you raised in your review.
According to our terms and conditions, we reserve the right to request KYC verification from any player at any time, including when they request a withdrawal. This is to ensure the security of your account and prevent any fraudulent activities. KYC verification is a standard procedure in the online gambling industry and it does not depend on the payment method you use.
Our withdrawal process is nearly instant for most players. At times we request KYC to verify and keep the security measures in place for the casino and protect our players.
Please make sure that you have sent your KYC documents to our customer support team who is available 24/7 at your request.
They should meet the standard KYC requirements. Once we receive and verify your documents, we can move forward.
We value all our customers and we strive to provide them with the best gaming experience possible. We hope that you will give us another chance to prove it to you. If you have any questions or concerns, please feel free to contact us anytime.
Irrefutably rigged. The lag and sudden "network" timeouts prove them to be absolutely tampering with the software or network. They lie about too much, will deny bonuses then claim too late to advance to redeem them, the "free btc" is cents, an insult. They "give freebies" to freeloaders and not depositors. A waste of time and money. They yet to be an honest site, look at the name, trust, is untrustworthy. If they ever correct their corrupt practices I might change my review, until then, may they suffer greatly in every way possible for their crooked ways and exploiting of anyone and everyone may they pay in heavy consequences for every wrong doing!
TrustDice Casino
Hello,
Thank you for your feedback. We are sorry to hear that you had a bad experience with our crypto casino. We would like to address some of the issues you raised in your review.
First of all, we can assure you that there were no server maintenance and that our servers were operating at 100% during the time you played. We have a dedicated team of engineers who monitor our system performance and ensure that everything runs smoothly and securely. We also have 24/7 live chat support that can assist you with any technical issues or questions you may have.
Secondly, we want to emphasize that our crash and dice games are provably fair, which means that users can check the fairness of each bet using a cryptographic hash function. This function generates a unique and random outcome for each bet, which cannot be manipulated or tampered with by anyone. You can find more information about how our provably fair system works here: https://trustdice.win/blog/bitcoin-casinos-the-provably-fair-algorithm.
Thirdly, we offer monthly promotions and bonuses for our loyal players, such as cashback, free spins, deposit bonuses, and more. You can check our promotions page for the latest offers and terms and conditions. We also give free no-deposit crypto from our faucet without any claimable requirements. You can claim free crypto every six hours from our faucet, which is not an insult but a generous gesture to help you play more and win more.
We value all our customers and we strive to provide them with the best gaming experience possible. We hope that you will give us another chance to prove it to you. If you have any questions or concerns, please feel free to contact us anytime.
All the best, TrustDice Team
roha84
Unregistered user
• 3 years ago
- This casino only to loose money! - If you want to withdraw, casino ask to make huge additional wager for complete withdraw - support do not give understanble answer - full lie about instant withdraw
nice design of site and 100% welcome bonus (became "free cheese")
6.4 are too high for this casino
casino declined withdraw and asked to make more wager
do not try this one (browse recommended casino)
TrustDice Casino
Hi there,
We are sorry to hear that your experience with us is less than perfect.
Please be advised that winning or not is determined by game mechanisms themselves and we have no influence over your wins or losses. In addition, Crash and Dice games are provably fair and you can find more information here: https://trustdice.win/blog/bitcoin-casinos-the-provably-fair-algorithm
Kindly note that 5x wager requirement has been explicitly stated in our T&C which you have clicked to agree when you sign up. More details can be found here https://trustdice.win/terms
Huge number of games are not playable in JPY. Huge number of games are not playable using bonuses. As a result only a handful of games are playable in this Casino. I realized these facts after the initial deposit. I decided to cancel the bonus. Even after the cancellation the Casino requested to wager 5x amount of the deposit. A handful of terrible experience at once. Terrible.
Huge number of games are listed in the Casino
Huge number of games are actually unplayable in several currencies or bonuses
TrustDice Casino
Hi there,
We are sorry to hear that your experience with us is less than perfect.
Please be advised that game availability in different currencies is determined by game providers themselves and there is unfortunately not much we can do about it.
Kindly note that 5x wager requirement has been explicitly stated in our T&C which you agree to abide when you sign up. More details can be found here https://trustdice.win/terms
Thank you. TrustDice Team
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