Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used...
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Peter M.
Author
Peter Matúška
Head of Data Administration
Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used...
When reviewing and assessing Efbet Casino BG, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. An Above average Safety Index of 7.8 makes Efbet Casino BG a good choice for many players. Just keep in mind that some casinos do rank higher. Read on to get the full picture on Efbet Casino BG and decide if this casino is worth your time.
Fairness and safety of Efbet Casino BG
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Efbet Casino BG review, we extensively examined and analyzed the Terms and Conditions of Efbet Casino BG. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Efbet Casino BG is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Efbet Casino BG. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Efbet Casino BG has attained an Above average Safety Index of 7.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Efbet Casino BG Terms and Conditions
As part of our review, we read each casino's Terms and Conditions and check how fair they are. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Efbet Casino BG during our review.
Player complaints regarding Efbet Casino BG
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 5,642 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Efbet Casino BG user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 3 player reviews of Efbet Casino BG, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Efbet Casino BG company data and licenses
Efbet Casino BG is owned by Brobet Limited and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Efbet Casino BG has a gambling license in Bulgaria.
Note: Efbet Casino BG is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.
Win and withdrawal limits, payment options
Efbet Casino BG accepts deposits via 13 payment methods. This includes: Skrill, Neteller, Payz (ecoPayz) , Mastercard, VISA, Maestro, Bank transfer, ApplePay, FastPay, EasyPay, Revolut, A1, CashTerminal.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Efbet Casino BG.
Language
Website
Customer support
Live chat
English
Bulgarian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Efbet Casino BG, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Efbet Casino BG to be good.
Efbet Casino BG slots and casino games
Efbet Casino BG has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live poker, Live roulette.
Games from 10 casino game providers are available. This includes Evolution Gaming, Pragmatic Play, BGaming, CT Gaming, Jackpot Software, Amusnet, The Better Platform, Reel Kingdom, EGT Digital, Synot Games.
Bonuses and codes offered by Efbet Casino BG
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Efbet Casino BG:
100% up to €1,329.36
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Brobet Limited
Established
2011
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Efbet Casino BG. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Efbet Casino BG. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10
Not Available: 5
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 5
Not Available: 3
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Efbet Casino BG, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Efbet Casino BG, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(13)
Payment methods (13)
Transaction limits
Withdrawal limits
Unknown
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDEURBGNTRY
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishBulgarian
All languages (2)
English
Bulgarian
Live chat
Available in
2 languages
EnglishBulgarian
All languages (2)
English
Bulgarian
Customer support:
Available in
2 languages
EnglishBulgarian
All languages (2)
English
Bulgarian
Live chat rating
Good
Based on 7 tests
Date and tester
Rating
05 Sep 2025
Jean S.
Good
07 Mar 2025
Silvia S.
Good
29 Nov 2024
Martina B.
Bad
26 Apr 2024
Mirka D.
Subpar
28 Aug 2023
Natalia B.
Subpar
28 Feb 2022
Tomas B.
Good
20 Oct 2020
Viliam V.
Good
User reviews
User reviews of Efbet Casino BG
This is a place to share experience with Efbet Casino BG. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 10 months ago
The casino is okay in my opinion, it offers many options for playing.
The downside is that the website often crashes in the middle of the game, withdrawing money can take more than a week, and verification takes a long time, which is unacceptable to me. They could add a few more new payment methods. There is room for improvement.
Το καζίνο είναι εντάξει κατά τη γνώμη μου, προσφέρει πολλές επιλογές για παιχνίδι.
Το μειονέκτημα είναι ότι ο ιστότοπος συχνά καταρρέει στη μέση του παιχνιδιού, η ανάληψη χρημάτων μπορεί να διαρκέσει περισσότερο από μία εβδομάδα και η επαλήθευση διαρκεί πολύ, κάτι που είναι απαράδεκτο για μένα. Θα μπορούσαν να προσθέσουν μερικές ακόμη νέες μεθόδους πληρωμής. Υπάρχουν περιθώρια βελτίωσης.
good website design
καλός σχεδιασμός ιστοσελίδας
Many game options
Πολλές επιλογές παιχνιδιού
It occasionally crashes during gameplay.
Περιστασιακά κολλάει κατά τη διάρκεια του παιχνιδιού.
Account verification and withdrawals take longer than usual.
Η επαλήθευση λογαριασμού και οι αναλήψεις χρειάζονται περισσότερο χρόνο από το συνηθισμένο.
• 1 year ago
I will probably never in my life decide to deposit any funds into this casino Because today is the 4th or 5th week of trying to even pass player verification there is no way to contact customer service either by email or chat the chat is handled by Mr. Bot if verification in the 21st century takes them so many days what if the withdrawal is processed by them exactly the same even in the event of problems with the withdrawal there is no Where to apply for help the casino offers 10 free spins after identity verification I think I understand why they even have such an offer Because probably no one in their right mind would want to waste so much time on getting some 10 free spins and where the winnings will be 10 cents or they are not able to pass it at all because no sorry these are not the times to have such requirements in relation to 10 free pins Especially since there are much easier to access casinos with a better offer that do not require any verification or at least these are automatic verifications where it takes a maximum of 15 minutes if you want to take a nice selfie
Nigdy w życiu chyba nie zdecyduję się wpłacić do tego kasyna jakichkolwiek środków Ponieważ dziś jest 4 lub 5 tydzień jak próbuje w ogóle przejść weryfikację gracza nie ma możliwości skontaktowania się z obsługą klienta ani poprzez maila ani na czacie czat obsługuje tego pan Bot jeżeli weryfikacja w XXI wieku zajmuje im tyle dni to co jeżeli wypłata jest przed waszymi przetwarzana przez nich dokładnie tyle samo nawet w razie problemów z wypłatą nie ma Gdzie się zgłosić o pomoc kasyno oferuje 10 darmowych obrotów po weryfikacji tożsamości już chyba rozumiem dlaczego w ogóle mają taką ofertę Bo raczej nikt o zdrowych zmysłach nie chciałby tracić tyle czasu na zdobycie jakieś 10 darmowych obrotów i gdzie wygraną będzie 10 centów lub w ogóle nie są w stanie jej przejść bo no sorry to nie są te czasy żeby mieć takie wymagania w stosunku co do 10 darmowych pinów Tym bardziej że są dużo łatwiejsze w dostępie kasyna z lepszą ofertą której nie potrzebują żadnych weryfikacji lub przynajmniej są to automatyczne weryfikacje gdzie zajmuje to maksymalnie 15 minut jeżeli chcesz sobie ładne selfie zrobić
Unfortunately, I have not seen any positive arguments so far in this casino.
Niestety nie dostrzegłam żadnych pozytywnych argumentów póki co w tym żadnych pozytywnych argumentów póki co w tym kasynie
No customer support via chat on any day of the week
Brak obsługi klienta na czacie w żadnym dni z tygodnia
We live in the 21st century so that identity verification can take a week
Mamy 21 wiek żeby weryfikacja żeby weryfikacja tożsamości trwała tydzień czasu
Considering the verification time, there are concerns that the withdrawals will take the same amount of time
Biorąc pod uwagę czas weryfikacji obawy są ze wypłaty trwaja tyle samo
No customer support in any way you can't contact anyone
Brak pomocy dla klienta każdym sposobem nie można się z się z nikim
Backward casino, compared to this competition I would never make a deposit with them
Zacofane kasyno przy tej konkurencji nigdy nie zrobiłabym depozytu u nich
because there is simply no one to turn to for help in case of problems
bo po bo po prostu w razie problemów nie ma gdzie zgłosić się o pomoc
All the activities there are dragged on too much.
Wszystkie czynności są tam aż za bardzo przeciągane
• 1 year ago
The fact that they are one of the biggest gambling companies in Bulgaria and don't even fix their outdated website which is full of glitches should be enough of a statement that they are just crooks and thieves. They rarely give any bonuses and if you get one, it wont be more than 2.5 € on your next deposit. If you make a deposit, don't be worried that your bonus is missing, because it takes them at least one or two hours to credit the 2.5€ which is then specifically given to ve played on their own scam provider slots. Also you wont find the wagering requirements anywhere. You can try to talk with their customer support but most of the times its one of their turkish employees which barely knows Bulgarian or anything regarding their casino. I've actually made a withdrawal which got paid out almost instantly but that's not unusual because they steal millions and millions each year.
None
Outdated website with glitches
Uneducated support
Low variety of games
No transparency for bonus wagering
Discussion
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