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Jozef Krucay

Deputy Head of Data & Complaints

jozef.k@casino.guru

Jozef is Casino Guru’s Data and Complaints Deputy Head. It’s under his keen eye that our online casino database is assembled and updated with great care. Jozef’s other responsibilities lie with our complaint resolution team, ensuring that we address players’ problems in a timely and friendly manner.

However, this wasn’t always Jozef’s position within our Casino Guru family. He originally joined our ranks while still attending university. After receiving his management diploma, he decided to remain in Casino Guru. Through sheer determination and lots of hard work, Jozef managed to climb the ranks to his current leading position in no more than 2.5 years.

While attending university, Jozef played a co-managerial role in organizing various multicultural projects. He also lent his hand to many NGOs worldwide in tackling a wide range of environmental problems, with his primary focus being the preservation of endangered species.

In his personal life, Jozef enjoys team sports, fitness, light hiking, traveling, and spending time with his family. He also likes good food, honest people, and every animal in the world.

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Complaint replies by Jozef Krucay

English
Dear Savo. Unfortunately, your behaviour is considered a bonus abuse, si... 4 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t res... 4 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t res... 4 years ago
We were informed by Ladislav that the casino decided to pay his winnings. We ... 4 years ago
The player has just informed us that the issue got resolved and we are closin... 4 years ago
We are glad to hear that your issue got resolved. We will now close it in our... 4 years ago
Dear Ibo, Thank you for using the Casino Guru complaint resolution cente... 4 years ago
Dear Scott, We are extending the timer by 7 days. Please, be aware that ... 4 years ago
Hello Diana. Maximum bet limitation with active bonus is common in most ... 4 years ago
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