Dana, a player from Germany, requested a withdrawal, but it was declined for unknown reasons.
BetAmo Casino - Withdrawal cancelled.
Amount: €500
BetAmo Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Hello I have a problem with the payment, it is canceled even though I have uploaded my documents such as ID, bank statement, etc. and everything has been released and my payment is still canceled .. Why ??
Automatic translation:
Public
Public
4 years ago
Hello Dana.
Thank you very much for submitting your complaint. We highly appreciate you bringing this issue to our attention. Have you received any explanation from the casino?
Have you checked your email spam folder? The casino may have sent you an e-mail specifying the problem and e-mails from casinos sometimes end up in spam.
