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Jozef Krucay

Deputy Head of Data & Complaints

jozef.k@casino.guru

Jozef is Casino Guru’s Data and Complaints Deputy Head. It’s under his keen eye that our online casino database is assembled and updated with great care. Jozef’s other responsibilities lie with our complaint resolution team, ensuring that we address players’ problems in a timely and friendly manner.

However, this wasn’t always Jozef’s position within our Casino Guru family. He originally joined our ranks while still attending university. After receiving his management diploma, he decided to remain in Casino Guru. Through sheer determination and lots of hard work, Jozef managed to climb the ranks to his current leading position in no more than 2.5 years.

While attending university, Jozef played a co-managerial role in organizing various multicultural projects. He also lent his hand to many NGOs worldwide in tackling a wide range of environmental problems, with his primary focus being the preservation of endangered species.

In his personal life, Jozef enjoys team sports, fitness, light hiking, traveling, and spending time with his family. He also likes good food, honest people, and every animal in the world.

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Complaint replies by Jozef Krucay

English
Dear Bankonbet Casino team,While I don't think they should receive any additi... yesterday
Dear 11player22x,It seems that the screenshots were not uploaded. Could you p... yesterday
Dear neo09092,I apologize for the situation. While I am dissatisfied with the... yesterday
Since we haven’t received any response from the casino regarding the issue, w... yesterday
Dear Audi_RS5,We're glad to hear that your issue has at least partially been ... yesterday
Dear Inrel19,I have completed the evaluation of all the evidence and informat... 1 week ago
Dear carsix79,Following our evaluation and discussions with the complaint tea... 2 weeks ago
Dear Utopia1771,I have completed the full evaluation of the casino and conclu... 3 weeks ago
Dear GODENKOR,Thank you for using the Casino Guru complaint resolution center... 3 weeks ago
Dear Mina2024,We're glad to hear that your issue has been resolved. We'll go ... 1 month ago
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