Our team
NEXT

Jozef Krucay

Deputy Head of Data & Complaints

jozef.k@casino.guru

Jozef is Casino Guru’s Data and Complaints Deputy Head. It’s under his keen eye that our online casino database is assembled and updated with great care. Jozef’s other responsibilities lie with our complaint resolution team, ensuring that we address players’ problems in a timely and friendly manner.

However, this wasn’t always Jozef’s position within our Casino Guru family. He originally joined our ranks while still attending university. After receiving his management diploma, he decided to remain in Casino Guru. Through sheer determination and lots of hard work, Jozef managed to climb the ranks to his current leading position in no more than 2.5 years.

While attending university, Jozef played a co-managerial role in organizing various multicultural projects. He also lent his hand to many NGOs worldwide in tackling a wide range of environmental problems, with his primary focus being the preservation of endangered species.

In his personal life, Jozef enjoys team sports, fitness, light hiking, traveling, and spending time with his family. He also likes good food, honest people, and every animal in the world.

ico_compl_waitingico_compl_waiting19
ico_compl_waitingico_compl_waiting
247
207
285

Complaint replies by Jozef Krucay

English
Unfortunately, we’re forced to reject this case because the player hasn’t res... 1 hour ago
Dear qwrath,We are extending the timer by 7 days. Please, be aware that in ca... 18 hours ago
Dear Colin09, We hope this finds you well. We would like to ask you to provid... yesterday
Dear reigam84,the refund process may take longer than a few hours, I do highl... 3 days ago
Dear Michellel177,Thank you very much for sharing your negative experience. W... 3 days ago
Dear Pataksjd, As I mentioned, typically you would lose the winnings in a sim... 3 days ago
Dear ragner69,I truly appreciate you sharing your experiences with the Casino... 3 days ago
Dear Gamdom Casino team,please, could you react? 3 days ago
Dear dxlive86,I absolutely appreciate that you shared your experiences with t... 3 days ago
Dear juliobit8,I am glad to hear that your account was closed. I am also reli... 3 days ago
Show More Complaint Replies (+10)
1 2...101
Go to pageof 101 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news