MoreSpin Casino - general discussion (page 3)

From Morje, with Tsekkas through this casino and Pragmatic's games are also fake, It is not worth making deposits. Fortunately, I got €50 play money for testing 😀

Something really needs to be done here.

We don't pretend the games are fake, they definitely are.

I feel it is an insult that you still claim the opposite and suppress all our experiences, so to speak, by making any excuses.

I have to admit that I don't understand this and find it really rude.

Everyone who plays there knows that these games are fake.

We are all entitled to compensation that we won't get anyway because I don't expect anything positive from a casino that offers fake games.

Pretty crappy shit to offer fake slots.

You can't fool the customer any more.

And then you claim that you value the players having good experiences with you.

Stop kidding people.

How I hate it when all these creatures are kidding people behind their computers......

Hi. It's interesting to read that multiple players believe the games are fake. I believe you're experienced enough to spot the difference.

I already sent this information to our Data team and asked them to take a look at it so hopefully, I'll get some info within a few days. I'll let you know here 👍

Dear Valued Players and Community Members,

We would like to address recent concerns and allegations regarding the authenticity and integrity of our Pragmatic Play games.

First and foremost, we want to assure you that all the games offered at Morespin are sourced from world-renowned and trustworthy providers. This includes Pragmatic Play, one of the most respected and highly regarded game developers in the industry. We have established partnerships only with renowned providers who meet strict standards of quality, fairness, and compliance.

We have mentioned this many times in our previous messages.

However, there are two main problems here.

First, in casino games, a player can directly qualify a game as "Fake" if they haven't caught a lucky gaming session or if they feel something odd in the game. We can understand that, but that's not the problem here.

When a player sees another message, other players may believe it and comment, "Yeah, I think it definitely looks fake too".

This is quite worrying for us. Because it turns into a bad reputation.

As we have stated many times before, all of our games are sourced from providers such as Softswiss and Softgaming. Today, thousands of casino sites in the industry work with these companies.

We care about all your concerns, so we've contacted our game providers and are waiting for updates on the matter.

The other problem is that it is believed that it can simply be manipulated. We have no authority over the games. So far we have not received any serious evidence from any player that we can share with the game provider.

If you have such a claim, please share it with us.

We also care about the Casino.guru community, so we can provide the moderation and control team with a casino account and ask them to check our games.

I think this will be more fair and transparent for everyone.

We look forward to receiving feedback from you.

Kind regards,

Morespin Casino

Hello and welcome!

From my point of view, your response is more than welcome here. We always aim to provide a neutral field for open discussion.

With all due respect, what does that mean here? Firstly, in casino games, a player can directly qualify a game as 'fake' if they didn't catch a lucky gaming session or if they found something odd in the game. We can understand that, but that's not the point here Problem".

I've been playing for 20 YEARS!!!!!

I have been registered with Guru for almost 3 years and in these 3 years (check it out for yourself) I have not once commented on a casino offering fake games!

I and the others do not write this because they are bored and certainly NOT because they have lost money!

How many times have I lost thousands of euros in casinos without rating them badly or claiming that they have fake games.

Yes, there are users who rate badly when they lose, I agree with them.

However, these ratings have nothing to do with fake games.

Are you really saying that all of these players including myself are lying? Definitely I don't personally as I have never warned against fake games being offered.

No one wants to harm their casino, YOU DO IT YOURSELF.

Stop blaming the players and pretending they don't know!

If you are serious & fair, I am the first to reveal this in the form of ratings or comments.

Check out my reviews over the last 3 years, I may have given a negative review.

I write comments when I have the impression that something is wrong here.

I understand your point as they are a casino that wants to appear reputable but they are not.

But you also need to understand the point of view of the players who have been playing for years and are not toddlers who don't know their way around and it comes across as very uncomfortable when they come up with arguments like "the player had a bad game session which is why he made a bad review" NO the Player expressed this opinion as he is fed up with you wannabe casinos who constantly want to scam people and reveal that your games are fake.

What do you actually expect? That we shut up and don't speak our minds?

If you want to be rated well or talked about well, make the games original.

I've been registering at casinos daily for decades

When I say daily, I mean at least 2-3 casinos every day and that really has been an incredibly long time.

I am not a professional at all and I do not claim this either, but I can claim that I am not a small child who writes something that is not true out of frustration, but someone who writes what he honestly thinks without wanting to harm anyone.

But when you offer fake games it's a slap in the face that you take people's chances away from the start and I have absolutely no sympathy for that!!!

What you write here in all the comments are excuses.

We're fed up with casinos cheating on us.

If you're kidding people they have to face backlash or who do you all think you are?

They put fake games in front of us and the customers are supposed to accept it?

You would like that.

We've been fooled too many times.

I have tested several hundreds of casinos and it is 100% clear that your games do not connect to pragmatic servers and the winning history does not accumulate in the replay feature. Network inspector shows this with 100% certainty.

You know I appreciate you very much dear Radka!!!

But this answer is more than NOT welcome.

How can you say players are making these accusations just because they lost money????

I find it rude to say so.

I've been gambling for years and have lost so much that I could have done with it and I've never left negative reviews just because I lost money NEVER EVER!!!!

If I deposit 20x money at a casino and lose it it's certainly annoying but no reason to be negative or slander someone's reputation just because you lost money.

When I deposit money at a casino, I think I've already lost that money the moment I deposited, so I'm never really mad when I lose money.

I only get really mad when people try to make fun of me.

I have a big problem with that and I will always say something like that.

I would have to be banned from here to keep my mouth shut and I would still find ways to express my opinion!

If a casino is reputable and offers serious games and it's really pure luck, it's absolutely ok if you have bad luck, even if it lasts 1 month.

But if a casino offers fake games there is no real chance for the player which is why I am writing here!!!

I hate people who cheat others to enrich themselves.

People are being fooled enough, let's not let any casinos cheat us, let's be honest.

Dear Morespin team, you keep claiming that everything is ok with you and that the players are only negative because they lost.

Are you really serious about this answer?

Why would they put you down or claim something that isn't true?

The reason is you are simply dubious, that's the only reason people behave like their damn right.

I've been playing for 20 years and I've never seen anything like this!!!

It may be that the games are designed differently from country to country, but that has nothing to do with any differences because the games run as strangely as in any other casino I played in and there are easily over 1000+ casinos.

some strange slots have already been mentioned and what is different about them. I didn't read any reply from you except the usual blah blah. pragmatic slots work differently for you. i've been playing them for years.

I know for a fact games behave completely different on each casino and I suppose some providers let casinos manipulate each game (I have seen Pragmatic being the one that gets accused the most) so I would stick to casinos that offer the games as the provider offers them originally but it's hard to know, Netent, No Limit & Relax are really consistent and I feel there is no differences no matter the casino I play in, since I hate Pragmatic games I can't add anything, but for example, Stake got a Pragmatic game that has exclusive higher RTP than most Pragmatic games, so that confirms to me that Pragmatic absolutely lets casinos decide the RTP and it's impossible to know if you are playing with the original intended RTP set by the provider for each game. This is why I dislike slots and the few I play aren't Pragmatic.

Hi there.

It's just a general post, I believe.

Anyway, the post is appreciated, because the way I see it, players can only benefit from the casino's direct presence.

Don't you think? 🙂

I appreciate every casino representative who is actively responding to players. I see that as an additional value of this forum. I'd take it as a chance to conform the casino with your experiences, I honestly believe this is a good thing.

That's what the folks at Scatterhall thought too.

I think what they're doing here is pushing the customers down so their lies can be propagated as truth.

All I know is that they are offering fake slots here and I don't give a damn about their explanations as they are scamming people.

That's not a good thing for me.

Hi, just letting you know that our colleague is still dealing with the games (Pragmatic). Anyway, he hasn't found anything suspicious yet. I'll let you know when the investigation will be over or he's going to contact you here directly.

Hi CasinoStreamer88, 

Foremost, I would like to mention that I absolutely appreciate that you shared your experiences and opinions with us. In Casino.Guru we consider all accusations very seriously since we do not want to recommend players to play in an unsafe environment. Rather be safe than sorry. I have personally tested the games in multiple casinos (different licensing, platforms), checked the source, networks etc. I have also communicated with the casino team, tested the games at their site, they have also provided me with relevant evidence sustaining their claims. I have even reached Pragmatic Play directly. And, I can confirm that I have not seen any fake copies of Pragmatic Play games.

If you have any relevant evidence opposing my claims or any questions, feel free to reach me at my email address mentioned below.

jozef.k@casino.guru

I honestly don't understand at all.

I've never had a gaming session where the slots went like they did here.

I still don't believe that.

The casino also sees this forum and in the meantime might have made the games correct or whatever.

For me personally it's just pretty strange.

After all, I'm not the only one making these accusations, especially since I've never made such accusations in the 3 years I've been with you.

As you can see, 95% of reviews from players claiming to have played fake games are acting.

I don't know what went wrong here but I do know that I've played games that have done things that no other casino has done in the last almost 2 decades.

Strange just strange.

So the whole thing is really no longer fun and is even taking my mood off

Are you serious? Look at the network where they connect and the replay feature doesn't work! Fake, Are you researching netent games?

Great casino, I haven't found a good one like this in a long time. Plenty of games, chat support very helpful. very satisfied with service.

Have any of you ever tried to make a withdrawal? If so, did it ever arrive?

Hello, does anyone of you have experience with the withdrawal behavior of Morespin Casino? I would be very grateful for feedback.

Hello.

I moved your post to this thread to allow you to read the previous conversations, I believe you find it useful!

Mind the casino got involved here on the forum, it does not happen so often, in general.

For further hints, browse players' reviews.

To me, it seems you're a bit worried. What seems to be the problem? Maybe we'll find a solution 🙂