MoreSpin Casino - general discussion

If you want to discuss anything related to MoreSpin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, I think that this casino is a successor to casiwave casino. in the big bass bonanza slot, the last row with the same symbols starts with every spin. It's not like that at any other casino. only at casiwave casino. maybe you should ask the seller directly.

when you register at this casino there are no terms and conditions available .if you ask after registration they send you a link .that means your registration id not legit .the casino is not responsible .many deposit and withdrawal options not working .i judt want to warn

people not to dign up here .

Hello. I probably missed what makes you think this casino is related to Casiwave, can you explain further, please? I feel your opinion is based solely on the Big Bass Bonanza, though I'm uncertain.

Maybe you should ask the game provider about that, providing a printscreen or short recording.

You know, when it comes to the casino's relations with one another, it's truly complicated to find a direct connection. So, when we come across such valid information, firstly, we try to confirm its authenticity and then update the casino review.

Hello there.

I checked the site to find out that Terms and Conditions are available all the time in the footer of the website:

The tab is called "More Spin". I'm not registered there still, I could read it in full.

Sadly, some payment providers suffer local restrictions, and as a result, some payment options might be unavailable temporarily. Can you name which ones are blocked at the moment, please?

I can't believe you mentioned that!!

I played Big Bass Splash and things happened in the free spins that normally shouldn't happen!!!!

You only get the car/dynamite in the free spins if Olaf comes without fish! But here it came even though there were fish in the picture, which clearly proves that fake games are offered here!!!

I also warn against it because things are definitely not right here.

Hello everybody,

We're not sure what the problem you're talking about is.

However, all of our games are provided by Softswiss and Softmaya game companies.

Our casino has no authority to make any changes to the games. These companies provide games to many casino sites around the world.

However, we would be happy if you contact our team at support@morespin.com for anything you are experiencing and wondering.

Kind regards,

Morespin Casino

@support morespin:

you come here to defend your scam casino but not replaying to emails and blocking acount after you managed to let me play my wins away ?your casino is fake ,softswiss work only with scam casinos.as you see you won my 900€ euro but you will lose more .just wait the bad revieuws will come in very soon .thieves thats what you are.delaying withdrawals is just a criminal act .and you dont even have a license you want everything for free?

@radka, daniel

hello, how can it be that a casino without a license can have a positive rating? I am convinced that morespin casino operates fake pragmatic slots. they run totally differently. don't you notice that when you test the casino? this is not meant negatively towards you. but please explain that to me because of the license. Thanks

if someone decides to play with the welcome bonus, the free spins must be requested in the chat every day. very tedious. just been waiting 20 minutes for an answer. I wouldn't recommend it to anyone

i dont understand that gameproviders claim to be licensed they offer them games to unlicensed casinos .i mean i dont want a mechanic fixing my car without a mechanic license .wait we are talking about a region wich is fully corrupt and ruled by criminals who only care for the free money .it is about time whole europe block these casinos forced to protect players and bann all gameproviders who offer them games to unlicensed casinos .

hi Radka,i can show you my email asking the casino were to find the terms they just send me a link after registration.they might have fixed it afterwards.i signed up before reading the terms .deposits were no working i ended up depositing with goxy pay wich never heard off so cancelled it and tried to deposit with astropay .for credits card i got an email from casino next day that it was fixed but was to late then.withdrawal by bancwire not working eather was forced to use crypto .

Hello,

I am sorry to hear about your recent experience at MoreSpin Casino. However, I must clarify that your accusations of dishonesty are unfounded. As a regulated casino, we are obligated to follow strict legal and regulatory requirements, including the verification of player identities before processing withdrawal requests.

We take these requirements very seriously and aim to complete the verification process as quickly as possible. In your case, the verification process was initiated immediately, unfortunately it wasn't completed until 24 hours total, losing all your balance while playing our live casino games.

I must emphasize that our casino is not responsible for any losses incurred while playing, and we cannot be held liable for any actions taken by our players during the verification process. Furthermore, your threatening and offensive behavior towards our live operators is completely unacceptable and has no place in our casino community.

We kindly request that you refrain from using any further inappropriate language or behavior towards our team members. We are committed to providing a safe and professional environment for all our players, and we expect all our users to adhere to our code of conduct.

Best regards,

Morespin Casino

anyone notice here the casino is crying here ?

again i admit you are not responsible for my losses but you created the oppertunity to do that .you cancelled my withdrawal and blocked me for making a new one and putted my balance back just to attempt me to play it away .if you are a responsible casino at least you should have just blocked the balance until the verifcation was done like a real honest licensed casino would do .but no the reason you are there is preying on problemgamblers and trying to frustrate them so they cant withdraw wins . and by the way all casinos are blocking my country with a license from that region why you still taking players from here ?you are reported already !

Hello,

We are sorry to hear about your concerns regarding the legality of our casino operations and the authenticity of our slot games. Our licensing is currently in the process of being transferred to Antillephone to ensure that our operations are fully compliant with international regulations.

We would like to clarify that all of our games are provided by Softswiss and Softmaya, two of the world's largest and most reputable game providers in the industry. We take pride in offering our players a wide variety of high-quality games that are fair and transparent, and we have a strict policy against any fraudulent activities.

We understand that trust and transparency are paramount in the online gaming industry, and we are committed to maintaining the highest standards of integrity and fairness in all of our operations. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be more than happy to assist you.

Thank you for your understanding, and we look forward to continuing to provide you with the best possible gaming experience.

Best regards,

Morespin Casino

Hello @franztheuerw,

Thank you for choosing Morespin.

As stated in the bonus details, 250 free spins are only available to active players. It is given to your account as 25 per day by activating it through live support.

When we review your chat logs, we see that your last free spin was defined within 6 minutes, not 20 minutes.

However, your experience is very important to us. You can rest assured that we are taking the necessary measures to expand our operations and improve your experience.

Thank you for evaluating us! ❤

Best regards,

Morespin Casino

I don't think they are related to Casiwave but they are definitely related to Slotella and Slothub, I got a promotional mail some time ago from this casino (I don't remember consenting Slotella or Slothub sending me promotional stuff) and everything on this one is oddly similar to Slotella and Slothub, I know Red Lane B.V. provides software solutions to many casinos (maybe Casiwave is one of them too?), that must be why, but it's rude to share mails from past players to other casinos, specially when they already closed their accounts (like me)

Hello @SunsetGaze,

Thank you for reaching out to us. We would like to clarify that currently, our active casino operations are solely carried out through Morespin. However, we do have plans to expand our operations in the future, particularly in the odds/sportsbook casinos.

It is important to note that the casino software providers we work with cater to multiple clients across various markets worldwide, providing solutions and support to dozens of casinos. While the software may be used by different companies, we ensure that our operations comply with all relevant regulations and standards to provide a safe and enjoyable gaming experience for our players.

Thank you for reaching out to us, and we look forward to providing you with the best possible gaming experience.

Best regards,

Morespin

You don't even have an official license, but are you talking about dishonesty?

This fact alone shows that you can do whatever you want without players having the opportunity to contact an authority if they are screwed.

No matter what you claim here, the fact is I've played fake games and I don't imagine it because I'm bored.

Just as the other players don't make it up because they don't know what to do.

You could theoretically confiscate the player's money and nothing would happen as there is no regulatory authority in this case.

I can only advise every player to register in casinos that do not have a license.

There are some casinos with licenses that don't follow the rules.

What do you think a casino can do that doesn't have a valid license?

Talking it out and making the player act like he's accusing you might have worked before, but people are waking up and seeing the facts and starting to see the connections as you've noticed.

The players only say what they feel and share their experiences and you want to suppress them.

Hello,

yes 6 minutes after i got the first answer. how long did it take for someone to get in touch?

Kind regards