The player made a deposit of AU$150 and won AU$1,756 without a bonus. After they requested the withdrawal, they sent all the documents needed for the account verification and later on, the payout was declined. When the player asked the support for an explanation, they first claimed that the bank was blocking the withdrawal and then they said that there was a technical problem with the player's bank card. Unfortunately, there is no more information on whether the player received their money or not.

The player, Thescug, requested a withdrawal of $1,000 and provided all the documents needed for his account verification. About fifteen days later, he contacted the casino via live chat for an update and they informed him it would take 7 days to process the transaction. But the seven days already passed and the payout became delayed. There is no further information on whether he received his money or not and the case remains unsolved.

Paul requested a withdrawal of CHF700.44 and submitted all the documents that were needed for his account verification multiple times. He never received a relevant answer from the casino and the complaint remained unresolved.

Simon requested a withdrawal of $645 but it was delayed because the casino claimed there was an issue with his bank. When Simon called and checked with his bank, they said they have no problem accepting the payment. The casino then recommended him to try a different payment method and once he tried them, they wouldn't work either. We're not sure if the player received his winnings but the complaint remains unsolved.

The player from Australia requested a withdrawal of AU$801 but he wasn't able to withdraw the money via the payment method he chose. The casino recommended him to use SEPA but that payment method is only available in Europe. No further information was provided ever since then and the complaint remains unsolved.

Samturner321 tried to withdraw his winnings of $447 via the same method he made his deposit with but he wasn't able to receive it. The casino recommended him to use a different method and once he used PayPal, his request was denied again. After that attempt, the casino stopped replying to Sam's emails. No further information is available ever since then.

Angus had been trying to withdraw his winnings via VISA, the same way he deposited them, but it just became impossible. Every time he tried to do so, it wouldn't let him. He seemed to not be able to understand why would it be happening since he never used any bonus and met all of the wagering requirements. No further information is available ever since then.

Challenger038 requested a withdrawal of €350 and was asked by the casino to send all the documents needed for the account verification. He did send them in right away, but still, the whole payout was delayed. Later on, his access to the account was denied due to a country restriction and shortly after that he received an email that stated his money was able to be withdrawn again. Unfortunately, Challenger038 didn't want to believe it. There is no further information about this complaint and it remains unsolved.

The player requested a withdrawal of SEK 3,600 for about three times in the row and every time it would get denied and the funds were returned to the player's account. When Henke asked the casino for an explanation, they told him that a specialist would investigate this issue. No more information is available ever since then.

Jamesfrench16 wanted to withdraw his money because he wanted to stop gambling but whenever he tried to do so, he would receive a payment error. The casino recommended to him to use a different payout method but most of them were not available for him due to his country residence, Victoria. There is no further information available and the complaint remains unresolved.

The player requested a withdrawal but about a week later, it was denied. When he contacted the casino about it, they claimed that his bank denied the transaction. He found it impossible since he was able to deposit via his bank and requested a new withdrawal and it was denied again. No more information is available.