Patrick, a player from Germany, requested a substantial withdrawal but has already been waiting for his money for months.
I've documented everything from email to skype and support histories.
won lawfully. I was also awarded the prize twice. And congratulates. After months of verification and legitimation on my part, etc., they were already looking for something they were looking for
can knock out the profit.
I was then interviewed for a skype
casino boss from london? Loaded who could only do it
who did not want to give me my profit of € 600,000 (60 bitcoins) at the time but meant it. I should be satisfied with a € 100,000 direct payment or continue to € 10,000 a month until the total has been paid out. I chose the second one
then the end of the song. I get a completely blackened police letter. Where neither my name nor anything related to me is in there. I would fraud and that's why my account is deactivated.
i was at the police with this
letter. And they told me the letter was fake, the nice one even had it
Called in the district and asked whether a company Direx NV / Softwsiss was listed. And that was not the case.
since then no more contact from the casino.
have documented everything neatly.
Ich habe alles dokumentiert Von email bis skype und support verläufe.
habe rechtmäßig Gewonnen. Mir wurde der gewinn auch 2 mal zugesprochen. Und gratuliert. Nach monatelanger Verifikationen und Legitimationen meiner seits usw. dachte schon sie suchen etwas das sie
mir den gewinn ausschlagen können.
Daraufhin wurde ich zu einem skype gespräch mit dem
casino chef aus london? Geladen der nur englich konnte
der mir mein damaligen gewinn von 600.000€ (60Bitcoins) nicht geben wollte sondern meinte. Ich solle mit 100.000€ Direkt auszahlung zufrieden sein Oder weiterhin 10.000 euro im monat bis die summe komplett ausgezahlt wurde. Ich hab mich für 2teres entschieden
dann das ende vom lied. Ich bekomme ein komplett geschwärzten Polizeibrief. Wo weder mein name noch irgendwas mit mir In Verbindung stehende drin steht. Ich würde fraud machen und deshalb is mein Konto deaktiviert.
ich war bei der polizei mit diesem
brief. Und die haben mir gesagt der brief ist gefälscht der nette her hatte sogar
in dem Bezirk angerufen und nachgefragt ob eine firma Direx NV / Softwsiss gelistet sei. Und das war nicht der fall.
seit dem kein kontakt mehr von dem casino.
habe alles fein säuberlich dokumentiert.
Hello Patrick.
Thank you very much for submitting your complaint. We highly appreciate you bringing this issue to our attention and we will do our best to resolve it as soon as possible. Could you provide us with the documentation you have mentioned? We will mark it as a sensitive message and it will only be visible to you, Das Ist Casino and the Casino Guru team.
Hello Patrick.
Thank you very much for submitting your complaint. We highly appreciate you bringing this issue to our attention and we will do our best to resolve it as soon as possible. Could you provide us with the documentation you have mentioned? We will mark it as a sensitive message and it will only be visible to you, Das Ist Casino and the Casino Guru team.
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
Hello Patrick.
We completely understand that your situation is serious. Could you provide us with all email histories and Skype conversations you have mentioned, please? We would also like to know, why you have waited so long with publishing any complaint about it?
Hello Patrick.
We completely understand that your situation is serious. Could you provide us with all email histories and Skype conversations you have mentioned, please? We would also like to know, why you have waited so long with publishing any complaint about it?
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
Hello Patrick.
Thank you for providing us with the information we requested. We will now try to get in touch with the casino.
Hello Patrick.
Thank you for providing us with the information we requested. We will now try to get in touch with the casino.
Hello Patrick.
We have managed to establish a communication line with the Das Ist Casino. We are extending the timer by 7 days in order to do an extra investigation and we should also receive the response from the casino directly in this complaint.
Hello Patrick.
We have managed to establish a communication line with the Das Ist Casino. We are extending the timer by 7 days in order to do an extra investigation and we should also receive the response from the casino directly in this complaint.
DasIstCasino comments on this complaint as follows:
There is a claim contract between Mr. Patrick D. and Mr. Igor S. which was signed by Mr. Patrick D on December 26, 2018 in Wiesbaden. In this contract, Mr. Patrick D. sold his winning claims from the gaming contract with DasIstCasino to Mr. Igor S. with signature on January 9, 2019 in Dresden. We will present this contract in the original to the Casino Guru team as soon as possible.
DasIstCasino comments on this complaint as follows:
There is a claim contract between Mr. Patrick D. and Mr. Igor S. which was signed by Mr. Patrick D on December 26, 2018 in Wiesbaden. In this contract, Mr. Patrick D. sold his winning claims from the gaming contract with DasIstCasino to Mr. Igor S. with signature on January 9, 2019 in Dresden. We will present this contract in the original to the Casino Guru team as soon as possible.
Hello Patrick.
Could you confirm the casino statement?
Hello Patrick.
Could you confirm the casino statement?
No I cannot confirm this casino declaration and I hear about it for the first time!
I had the last contact with
Dasidtcasino on January 18, 2018 by email to which there was no response.
Certainly I never signed a contract, especially not to transfer my profit claims!
I don't know Igor S either and have never had any contact with him.
For me, this looks like a stitch from DasistCasino / Softswiss so that I don't have to pay out my legal winnings.
I would also be very grateful if I received this "contract" from you, since my signature was obviously forged there and I will use it to go to the police.
Since Dasistcasino / Softwswiss had already sent me the wrong police letters, I trust them to do something like that. After all, it's about a lot of money.
Nein ich kann diese Casino-Erklärung nicht bestätigen und höre davon das erste mal!
Ich hatte den letzten Kontakt mit
Dasidtcasino am 18.01.2018 per Email worauf keine Antwort mehr kam.
Mit Sicherheit habe ich nie einen Vertrag unterschrieben, schon gar nicht um meine Gewinnansprüche abzutreten!
Ich kenne auch kein Igor S und hatte nie Kontakt zu ihm.
Für mich sieht das wieder nach einer Masche von DasistCasino / Softswiss aus, um mir meinen rechtmäßigen Gewinn nicht auszahlen zu müssen.
Ich wäre Ihnen auch sehr verbunden wenn ich diesen „Vertrag" von Ihnen bekomme, da dort offensichtlich meine Unterschrift gefälscht wurde und ich damit zu Polizei gehen werde.
Da Dasistcasino / Softwswiss ja schon falsche Polizeibriefe mir gesendet hatte, traue ich ihnen auch zu so etwas zu machen. Es geht schließlich um sehr viel Geld.
Since we haven’t received any new response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.
The casino can reopen this complaint anytime.
Since we haven’t received any new response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.
The casino can reopen this complaint anytime.
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