HomeComplaintsMr Bit Casino - Player’s bonus winnings were confiscated.

Mr Bit Casino - Player’s bonus winnings were confiscated.

Amount: €20

Mr Bit Casino
Submitted: 02 Feb 2020 | Closed : 24 Feb 2020
Closed Our verdict

Unjustified complaint

REJECTED

Case summary

Savo, a player from Montenegro, is complaining that the mrBit Casino confiscated his bonus winnings for a reason of “bonus hunting”.

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They have taken all my winnings from three different slots. I saved features on rise of merlin, book of spells and legacy of dead. Once I opened them (10 mins passed from the gaining bonus to opening) all winnings were seized.

I have got an explanation that bonus hunt is forbidden and that I have violated the policy.

Bonus hunt? As far as I know I am not hunting at all, its not a duck. For me that is just saving the bonus and delaying the opening. Bonus was 125% that I received from first deposit.

I cant get over it, its a theft. It is like someone is stealing money from you and saying that it is your fault.

 

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Hello Savo.

 

Thank you very much for submitting your complaint and sharing your negative experience with the mrBit Casino. Could you explain why you played 3 different games and always left as soon as you activated the bonus feature? What made you do that?

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I have watched tons of videos with people doing it on youtube. I dont find it being wrong at all. Do you?

I mean its not like it is changing the outcome or anything, I have won the bonuses what does forbid me to open them later? 

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Dear Savo.

 

Unfortunately, your behaviour is considered a bonus abuse, since it is a method to avoid wagering requirements from the bonus. We are forced to reject your case and we are closing it accordingly.

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