The player from Finland is experiencing difficulties withdrawing his funds. Player’s complaint has been resolved successfully.
Dear Jouni,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your withdrawal has been voided?
I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.
Best regards,
Petronela
As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Jouni, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru