Thank you for the response Ruby slots casino / Nick.
Dear GideonX,
We have received evidence from the casino that you have used multiple consecutive free chips with no cash deposit in the account history. As was mentioned above, the terms and conditions of the casino as well as the bonuses themselves state that only one free chip is valid between deposits.
As stated in the Casino T&Cs:
No Deposit Bonuses (Free Chips, Free Spins)
4. Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdraw the second No Deposit Bonus.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
Thank you for the response Ruby slots casino / Nick.
Dear GideonX,
We have received evidence from the casino that you have used multiple consecutive free chips with no cash deposit in the account history. As was mentioned above, the terms and conditions of the casino as well as the bonuses themselves state that only one free chip is valid between deposits.
As stated in the Casino T&Cs:
No Deposit Bonuses (Free Chips, Free Spins)
4. Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdraw the second No Deposit Bonus.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
Edited by a Casino Guru admin