Rich Palms Casino - The player's unable to access the casino site.

Good evening!

Today Rich Palms Casino is not opening the website and all the emails I send go back to the inbox with an address not found. I haven't been able to receive my withdrawal until today. The casino is down, help me please!!!

Hello Deboracsgg,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rich Palms Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Deboracsgg,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

It's already been resolved. Thanks

Thank you Deboracsgg for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick