HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42227Opened807Not solved5362Solved11952Rejected24106
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: €170

24Bettle Casino - Player’s withdrawal has been delayed.

24Bettle Casino
Safety Index:Low Submitted: 19 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 353
Disputed amount: €1,496

Jinni Casino - Player’s withdrawal has been delayed.

Jinni Casino
Safety Index:Below average Submitted: 18 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Joka Room Casino - Player has experienced technical glitch.

Joka Room Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

VoodooDreams Casino - Player’s winnings haven’t been honored.

VoodooDreams Casino
Safety Index:Low Submitted: 18 May 2020
Case closed Our verdict

Other

Disputed amount: €5

Power Casino - Player’s No Deposit bonus has been declined.

Power Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 35 ₴

HITLOTO Casino - Casino has been closed.

HITLOTO Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 100 kr.

Swift Casino - Player is complaining about a bonus.

Swift Casino
Safety Index:Above average Submitted: 18 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $800

Vanguards Casino - Player’s winnings have been capped.

Vanguards Casino
Safety Index:Very low Submitted: 18 May 2020
Case closed Our verdict

Other

Disputed amount: $727

BetOnline Casino - Player’s winnings have been canceled.

BetOnline Casino
Safety Index:Very low Submitted: 18 May 2020
Unresolved Our verdict

Delayed payment, status unknown

Black points: 295
Disputed amount: €9,000

Casollo Casino - Player’s struggling to withdraw his bonus winnings.

Casollo Casino
Safety Index:Very low Submitted: 18 May 2020
Show more complaints (+10)
Showing 40,491 - 40,500 of 42,227 complaints
1...4049 4050 4051...4223
Go to pageof 4,223 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more