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24K Casino Review

Casino closed

24K Casino has been closed and no longer operates.

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Phoenix Media Tech B.V.
2019
< $1,000,000
OverviewUser reviews9Safety Index explainedDiscussion14

Casino closed

24K Casino has been closed and no longer operates.

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24K Casino Review

24K Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. 24K Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.8. Proceed with reading our 24K Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of 24K Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of 24K Casino, we read and assessed Terms and Conditions of 24K Casino in-depth. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Based on our estimates or gathered data, 24K Casino is a small to medium-sized online casino. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, 24K Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in 24K Casino having a Safety Index of 2.8, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

T&Cs of 24K Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 24K Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

24K Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 8,951 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

24K Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 9 player reviews of 24K Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of 24K Casino

24K Casino is in the ownership of Phoenix Media Tech B.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

24K Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Withdrawal limits, win limits, and payment method options

24K Casino supports 14 payment methods. This includes: Skrill, Neteller, VISA, Mastercard, Bitcoin (BTC), Bank transfer, Litecoin (LTC), Ethereum (ETH), Tron (TRX), Tether (USDT), DASH, Check (Cheque), Bitcoin Cash (BCH), Dogecoin (XDG).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
USD 5,000 per month No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at 24K Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes No
Spanish Yes Yes No
Portuguese Yes Yes No
Russian Yes Yes No
German Yes Yes No
Finnish Yes Yes No
Norwegian Yes Yes No
Persian Yes Yes No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 24K Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, 24K Casino has an average customer support.

Slots and casino games at 24K Casino

24K Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

The casino's game library includes titles from 85 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, High 5 Games, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, edict, Betgames, Genii, Ainsworth, Platipus, Concept Gaming, Even Bet Gaming, We Are Casino, Wizard games, Authentic Gaming, Lucky Streak, Ganapati, Spinmatic, Spadegaming, Apollo Games, BF Games, Kiron Interactive, Golden Race, Revolver Gaming, Pinnacle, Lady Luck Games, Reel NRG, Mascot Gaming, Vivo Gaming, OneXtwo Gaming, Amusnet (EGT), GG Network, Patagonia, PGsoft (Pocket Games Soft), Spinola gaming, Reel Play, SpiGo, Salsa Technology, Worldmatch, TVBet, Live Games, Oriental Gaming, Markor, Fugaso, Stakelogic, 3 Oaks Gaming, CQ9 Gaming, Betradar, Reel Time Gaming, Bet Construct, XPG (xprogaming), Asia Gaming.

24K Casino bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from 24K Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to 24K Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (8)
English customer support
All languages (8)
No live chat

Game providers
Show all (85)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • Yggdrasil Gaming

Positives

  • Games from many software providers including NetEnt
  • Wide variety of table games
  • Bitcoin accepted
  • Quick registration with only basic information

Negatives

  • Bonuses not available for all countries
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all game providers are available for all countries
  • No live chat

Interesting facts

  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Zuzana Safran Last updated: 15 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

24K Casino bonuses

Browse all bonuses offered by 24K Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (9)

User reviews of 24K Casino

This is a place to share experience with 24K Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 3 years ago
I also won 1300 here and they blocked my acc directly, where I wrote to them they said I had my acc blocked. take care here.
Safety Index explained

Safety Index of 24K Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 24K Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: $5,000 / month

Complaints about 24K Casino and related casinos (21)

21All0Opened7Not solved9Solved5Rejected

Complaints directly about 24K Casino

Show more complaints (+11)
Discussion

24K Casino Discussion

Discuss anything related to 24K Casino with other players, share your opinion, or get answers to your questions.

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We want players to understand gambling.

Payment methods

24K Casino payment methods

Currencies
ETH,LTC
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