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Our verdict Case closed

Slotjoint Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 09 Apr 2020
Disputed amount: C$1,000
Safety Index 8.2 High
Our verdict Player stopped responding

House Of Pokies Casino - Player is refusing to provide personal details for verification.

Closed Submitted: 09 Apr 2020
Disputed amount: A$403
Safety Index 2.9 Very low
Our verdict Case closed

Joka Room Casino - Player is struggling to receive her winnings.

Resolved Submitted: 09 Apr 2020
Disputed amount: A$700
Safety Index 2.3 Very low
Our verdict Unjustified complaint

mFortune Casino - Player’s experiencing difficulties completing verification process.

Closed Submitted: 09 Apr 2020
Disputed amount: £100
Safety Index 8.5 High
Our verdict Case closed

TotoGaming Casino - Player’s verification has been delayed.

Resolved Submitted: 09 Apr 2020
Disputed amount: ??
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Europa Casino - Player is struggling to withdraw her bonus winnings.

Closed Submitted: 09 Apr 2020
Disputed amount: C$845
Safety Index 8.5 High
Our verdict No reaction

WPokies Casino - Player is experiencing difficulties withdrawing his winnings.

Unresolved Submitted: 09 Apr 2020
Black points: 448
Disputed amount: A$5,000
Safety Index 1.0 Very low
Our verdict No reaction

GW Casino - Player is experiencing difficulties withdrawing her winnings.

Unresolved Submitted: 08 Apr 2020
Black points: 263
Disputed amount: A$17,000
Safety Index 4.0 Low
Our verdict No reaction policy

Four Crowns Casino - Player’s questioning fairness of game software.

Unresolved Submitted: 08 Apr 2020
Black points: 7
Disputed amount: €45
Safety Index 0.2 Very low
Our verdict Unjustified complaint

Fortune Clock Casino - Player’s withdrawal has been delayed due to uncomplete KYC verification.

Closed Submitted: 08 Apr 2020
Disputed amount: €1,200
Safety Index 5.2 Below average
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