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All42,268Opened782Unresolved5,628Resolved13,368Rejected22,490
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Our verdict Unjustified complaint

Bonza Spins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 07 Oct 2020
Disputed amount: A$5,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Spartan Slots Casino - Player’s free bonus winnings have been capped.

Closed Submitted: 06 Oct 2020
Disputed amount: €170
Safety Index 3.5 Low
Our verdict Case closed

Mr. James Casino - Player’s complaining about overall casino experience.

Resolved Submitted: 06 Oct 2020
Disputed amount: €100
Safety Index 3.1 Very low
Our verdict Player stopped responding

1ACasino - Player’s complains that they didn’t receive bonus.

Closed Submitted: 06 Oct 2020
Disputed amount: €10
Safety Index 2.5 Very low
Our verdict Unjustified complaint

RichPrize Casino - Player’s active balance has been removed.

Closed Submitted: 05 Oct 2020
Disputed amount: 7,000 ₱
Safety Index 4.4 Low
Our verdict No reaction

Casino Fantastik - Player’s withdrawal has been delayed for over a month.

Unresolved Submitted: 05 Oct 2020
Black points: 802
Disputed amount: €2,300
Safety Index 2.5 Very low
Our verdict Unjustified complaint

Winward Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 05 Oct 2020
Disputed amount: C$3,000
Safety Index 3.5 Low
Our verdict No reaction

BeVegas Casino - Player’s free bonus winnings have been reduced.

Unresolved Submitted: 05 Oct 2020
Black points: 114
Disputed amount: €2,800
Safety Index 6.7 Above average
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Oct 2020
Black points: 55
Disputed amount: €500
Safety Index 2.2 Very low
Our verdict Unjustified complaint

House Of Pokies Casino - Player’s bonus winnings have been confiscated.

Closed Submitted: 05 Oct 2020
Disputed amount: A$5,000
Safety Index 2.9 Very low
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