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All43,472Opened874Unresolved5,830Resolved13,783Rejected22,985
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All Spins Win Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 28 Apr 2021
Black points: 219
Disputed amount: A$5,500
Safety Index 3.0 Very low
Our verdict Case closed

Hyperino Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 27 Apr 2021
Disputed amount: €400
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Boo Casino - Player’s request for a self-exclusion has been overlooked.

Closed Submitted: 27 Apr 2021
Disputed amount: €2,000
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Schnellwetten Casino - Player’s complaining about the overall casino experience.

Closed Submitted: 26 Apr 2021
Disputed amount: €1,500
Safety Index 7.9 Above average
Our verdict Other

GrandMasterJack Casino - Player’s requesting all deposits to be refunded due to existing registration with Gamstop.

Closed Submitted: 26 Apr 2021
Disputed amount: £1,000
Safety Index 5.2 Below average
Our verdict Player stopped responding

Hyperino Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Apr 2021
Disputed amount: €1,230
Safety Index 9.0 Very high
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 26 Apr 2021
Disputed amount: €300
Safety Index 3.3 Very low
Our verdict No reaction

Mr. James Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Apr 2021
Black points: 1,756
Disputed amount: €5,000
Safety Index 3.1 Very low
Our verdict Other

AurumPalace Casino - Player’s withdrawal has failed.

Closed Submitted: 26 Apr 2021
Disputed amount: €1,000
Safety Index 6.5 Above average
Our verdict Case closed

MansionCasino - Player’s struggling to complete the account verification.

Resolved Submitted: 26 Apr 2021
Disputed amount: $391
Safety Index 9.2 Very high
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