HomeOnline casinosAurumPalace Casino Review

AurumPalace Casino Review

avatarBurak O.
Last updated 12/2021
Safety Index
6.5
User feedbackNot enough data
0 review
avatarBurak O.
Last updated 12/2021

Casino closed

AurumPalace Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Huge selection of games
  • Live chat support is available 24/7
  • Live dealer games are available
  • Bonuses not available for all countries
  • Many restricted countries
  • Not all payment methods are available for all countries

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10 Not Available: 5

Transaction limits

Withdrawal limits
€20,000
 per month
€5,000
 per day
Win limits
Unknown

Language options

Website
Available in 3 languages
EnglishGermanFinnish
Live chat
Available in 1 language
English
Customer support:
Available in 3 languages
EnglishGermanFinnish

AurumPalace Casino Review

In this review of AurumPalace Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. With an Above average Safety Index of 6.5, AurumPalace Casino is a decent choice for players. There are safer casinos out there, but this one holds up well. Read on in our AurumPalace Casino review to find out whether this casino is a good fit for you.

Is AurumPalace Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of AurumPalace Casino, we read and assessed Terms and Conditions of AurumPalace Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based on our estimates or gathered data, AurumPalace Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find AurumPalace Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in AurumPalace Casino having a Safety Index of 6.5, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: As far as we are concerned, AurumPalace Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of AurumPalace Casino. They had a negative effect.

AurumPalace Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of AurumPalace Casino during our review.

Player complaints related to AurumPalace Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 571 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of AurumPalace Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, there are no user reviews available for AurumPalace Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

AurumPalace Casino company information and licenses

AurumPalace Casino belongs to DGV Entertainment Group Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

AurumPalace Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

AurumPalace Casino accepts 20 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, iDEAL, Trustly Pay, eps-Überweisung, Maestro, Zimpler, AstroPay, Bancontact, MuchBetter, Jeton, Klarna, Bank wire, SafetyPay, CashtoCode, CryptoPay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at AurumPalace Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes No
Finnish Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at AurumPalace Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say AurumPalace Casino has a good customer support based on the responses we have received during our testing.

AurumPalace Casino casino games and slots

You can play these types of games at AurumPalace Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Titles supplied by 32 casino game providers are available. This includes Nolimit City, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, ELK Studios, Ezugi, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Betgames, Portomaso Gaming, Oryx Gaming, RCT Gaming, Synot Games, Lega, Authentic Gaming, Gamevy, EGB, Globalbet, Kiron Interactive, Medialive, OneXtwo Gaming, Amusnet.

Bonuses and codes offered by AurumPalace Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 4 bonuses from AurumPalace Casino:

  • 50% up to $100
  • 150% up to $200 and 70 extra spins
  • 100% up to $100 and 30 extra spins
  • 10% cashback bonus up to €500

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner DGV Entertainment Group Limited
  • Established 2020
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of AurumPalace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casinoSmall group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very bad
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Complaints about AurumPalace Casino
      Submit a complaint

      User reviews of AurumPalace Casino

      This is a place to share experience with AurumPalace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

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