HomeOnline CasinosAurumPalace Casino Review
AurumPalace Casino Review

Casino closed

AurumPalace Casino has been closed and no longer operates.

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DGV Entertainment Group Limited
2020
< $1,000,000
OverviewUser reviews1Safety Index explainedDiscussion14

Casino closed

AurumPalace Casino has been closed and no longer operates.

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AurumPalace Casino Review

In this review, AurumPalace Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. AurumPalace Casino has a Below average Safety Index of 6.3, which makes it a less than ideal option for most players in terms of fairness and safety. Proceed with reading our AurumPalace Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is AurumPalace Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of AurumPalace Casino, we read and assessed Terms and Conditions of AurumPalace Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

AurumPalace Casino is a small to medium-sized online casino based on our estimates or collected information. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find AurumPalace Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, AurumPalace Casino has landed a Below average Safety Index of 6.3. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: As far as we are concerned, AurumPalace Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of AurumPalace Casino. They had a negative effect.

AurumPalace Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of AurumPalace Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to AurumPalace Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 595 black points in total, out of which 595 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of AurumPalace Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of AurumPalace Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

AurumPalace Casino company information and licenses

AurumPalace Casino belongs to DGV Entertainment Group Limited and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

AurumPalace Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

AurumPalace Casino accepts 21 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, iDEAL, Trustly, EPS, Maestro, Zimpler, AstroPay, Bancontact, MisterCash, MuchBetter, Jeton, Bank wire, SafetyPay, CashtoCode, CryptoPay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at AurumPalace Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes No
Finnish Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at AurumPalace Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say AurumPalace Casino has a good customer support based on the responses we have received during our testing.

AurumPalace Casino casino games and slots

You can play these types of games at AurumPalace Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Titles supplied by 32 casino game providers are available. This includes Nolimit City, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, ELK Studios, Ezugi, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Betgames, Portomaso Gaming, Oryx Gaming, RCT Gaming, Synot Games, Lega, Authentic Gaming, Gamevy, EGB, Globalbet, Kiron Interactive, Medialive, OneXtwo Gaming, Amusnet (EGT).

AurumPalace Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from AurumPalace Casino based on the data from our database.

Note: Visit our separate page on AurumPalace Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat

Game providers
Show all (32)

  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • ELK Studios
  • Yggdrasil Gaming
  • Tom Horn
  • Evolution Gaming
  • Red Tiger Gaming

Positives

  • Huge selection of games
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Bonuses not available for all countries
  • Many restricted countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Author & Guarantor: Burak Onder Last updated: 12 Dec 2021 Anything incorrect or missing? Let me know
Casino Bonuses

AurumPalace Casino bonuses

Browse all bonuses offered by AurumPalace Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (1)

User reviews of AurumPalace Casino

This is a place to share experience with AurumPalace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of AurumPalace Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of AurumPalace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.3/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about AurumPalace Casino and related casinos (7)

7All0Opened2Not solved4Solved1Rejected

Complaints directly about AurumPalace Casino

Complaints about related FlipperFlip Casino (4)

Resolved Our verdict

Case closed

Disputed amount: €400
FlipperFlip Casino
Safety Index:Below average
Submitted: 25 Nov 2021
Resolved Our verdict

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Disputed amount: €176.4
FlipperFlip Casino
Safety Index:Below average
Submitted: 04 Sep 2021
Resolved Our verdict

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Disputed amount: €1,200
FlipperFlip Casino
Safety Index:Below average
Submitted: 29 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €50
FlipperFlip Casino
Safety Index:Below average
Submitted: 11 Mar 2020
Discussion

AurumPalace Casino Discussion

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Payment methods

AurumPalace Casino payment methods

Currencies
USD,CAD,EUR,NZD
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