Our independent casino review team has taken a detailed look at GrandMasterJack Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. GrandMasterJack Casino has a Below average Safety Index of 5.1, which makes it a less than ideal option for most players in terms of fairness and safety. Read our GrandMasterJack Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of GrandMasterJack Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of GrandMasterJack Casino, we meticulously evaluated and analyzed the Terms and Conditions of GrandMasterJack Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based on our estimates or gathered data, GrandMasterJack Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find GrandMasterJack Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, GrandMasterJack Casino has landed a Below average Safety Index of 5.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
GrandMasterJack Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of GrandMasterJack Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to GrandMasterJack Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 614 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of GrandMasterJack Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of GrandMasterJack Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
GrandMasterJack Casino company information and licenses
GrandMasterJack Casino belongs to and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
GrandMasterJack Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at GrandMasterJack Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at GrandMasterJack Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of GrandMasterJack Casino to be average.
GrandMasterJack Casino slots and casino games
You can play these types of games at GrandMasterJack Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Titles supplied by 79 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Spinoro, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Betcore, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.
GrandMasterJack Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from GrandMasterJack Casino based on the data from our database.
Browse all bonuses offered by GrandMasterJack Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of GrandMasterJack Casino
This is a place to share experience with GrandMasterJack Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 2 users
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Safety Index explained
Safety Index of GrandMasterJack Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GrandMasterJack Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about GrandMasterJack Casino and related casinos (5)
