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MansionCasino Review

Casino closed

MansionCasino has been closed and no longer operates.

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The Mansion Group
2004
> $1,000,000
OverviewUser reviews26Safety Index explainedDiscussion5

Casino closed

MansionCasino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
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MansionCasino Review

This review examines MansionCasino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. MansionCasino has an Above average Safety Index that sits at 7.8, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our MansionCasino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of MansionCasino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our MansionCasino review, we extensively examined and analyzed the Terms and Conditions of MansionCasino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based on our estimates or gathered data, MansionCasino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature MansionCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, MansionCasino has landed an Above average Safety Index of 7.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: As far as we are concerned, MansionCasino is related to 2 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of MansionCasino.

Terms and Conditions of MansionCasino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of MansionCasino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding MansionCasino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 5 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 63 black points in total, out of which 63 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of MansionCasino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

The user satisfaction feedback of MansionCasino shared by 26 users has resulted in a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

MansionCasino is owned by The Mansion Group, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

MansionCasino is licensed by Gibraltar Licensing Authority in Gibraltar.

Payment options, withdrawal limits and win limits

MansionCasino supports 25 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, SOFORT Überweisung, Sofort Banking, Giropay, InstaDebit, Trustly, EuTeller, PayPal, Maestro, VISA Electron, Boleto Bancario, Lobanet, AstroPay, iDebit, Instant Payments by Citadel, ApplePay, Fast Bank Transfer, MuchBetter, SafetyPay, Pay by Phone.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 100,000 per day EUR 500,000 per spin
EUR 250,000 per week USD 500,000 per spin
EUR 1,000,000 per month
USD 100,000 per day
USD 250,000 per week
USD 1,000,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at MansionCasino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at MansionCasino, your account, withdrawals, or anything else. According to our tests and collected information, MansionCasino has a good customer support.

MansionCasino slots and casino games

Players can enjoy these types of casino games at MansionCasino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games.

Casino games supplied by 13 game providers are available. This includes NetEnt, Playtech, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Eyecon, Realistic Games, SG Interactive, Oryx Gaming, Leap Gaming, Skywind Group.

Bonuses and codes offered by MansionCasino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from MansionCasino based on the data from our database.

Note: Take a look at our designated MansionCasino bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (13)

  • NetEnt
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Eyecon
  • Play'n GO
  • Red Tiger Gaming
  • Blueprint Gaming

Positives

  • Live chat support is available 24/7
  • Online since 2004
  • Extensive collection of live dealer games
  • Supports many payment methods

Negatives

  • Many restricted countries
  • Casino supports only one language
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Author & Guarantor: Stefan Manson Last updated: 31 Jul 2023 Anything incorrect or missing? Let me know
Casino Bonuses

MansionCasino bonuses

Browse all bonuses offered by MansionCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (26)

User reviews of MansionCasino

This is a place to share experience with MansionCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
Great variety of slots, almost all providers and new games constantly, if you are a VIP they usually give you non-refundable bonuses but with no wagering requirement
  • Very good VIP program
  • Relatively fast transfer withdrawals
  • They do not refund with Direct visa, so withdrawals are not immediate
• 2 years ago
It is a poor looking casino, and it does not have so many games.
• 2 years ago
The Casino has a bit old fashioned design, not too many promotions, but besides it, the rest works and is set up fine.
Safety Index explained

Safety Index of MansionCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MansionCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Other factors

  • Low win limit: $500,000 / spin or game round

Complaints about MansionCasino and related casinos (29)

29All0Opened14Not solved5Solved10Rejected

Complaints directly about MansionCasino

Complaints about related Casino.com (Same management but different owner)

Resolved Our verdict

Case closed

Disputed amount: €32,000
Casino.com
Safety Index:High
Submitted: 12 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: ??
Casino.com
Safety Index:High
Submitted: 04 Jul 2021
Show more complaints (+2)
Discussion

MansionCasino Discussion

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