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RooCasino Review

Players from Virginia Not Accepted
1.3 Rating
Very Bad
Players from Virginia Not Accepted
Very Bad
This review was last updated: 2019-09-13T00:00Z  

We've thoroughly reviewed RooCasino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. RooCasino is related to other online casinos listed below and its rating is also negatively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, RooCasino is a medium-sized online casino revenue-wise. It's a part of a group of related casinos, however, this group is still only medium-sized even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

RooCasino is operating without a valid license.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,370 black points in total, out of which 15,370 come from related casinos. You can find more information about all of the complaints and black points below.

As you can see from all of the information in our review, RooCasino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

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Residents from
Not accepted
IP addr. from
Not blocked
Live Chat
Email Support
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Game providers
Show All (15)
Digi Markets LTD
Withdrawal limit
$20,000  per month
Licensing Authority
Casino operates without an official license!
Interesting Facts
  • Small casino popular in Australia
  • Good selection of games
  • Above average withdrawal limit
  • No license
  • Strict dormant account policy

Complaints about RooCasino and related casinos (5)

We have conducted extensive research on the web and as a result we have found following 5 complaints on RooCasino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give RooCasino a Very Bad reputation.

Very Bad Casino Reputation
Complaints on related Wager Beat Casino (Same management)
No reaction, passive regulator
Black points: 129 (64 for this casino)
Player was accused of breaking the Bonus T&Cs and lost her winnings.
The player played with a bonus and managed to win A$1200. When she made a withdrawal request, she was informed that she broke the Bonus T&Cs and the winnings would be voided. However, the player is convinced she hasn’t broken any rules. We closed the complaint as ‘unresolved’ because the casino failed to reply.
This complaint is from 9/2019
Disputed amount: A$1,200 (bonus money)
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Complaints on related Bonza Spins Casino (Same management)
Justified complaint
Black points: 27680 (13,840 for this casino)
Player's withdrawal is delayed due to a long verification process.
The player made a withdrawal request, but it wasn’t successful and her account was closed. The casino requested additional documents for verification. The player finds the process too time-consuming. It seems the player's game history was deleted. The casino stopped responding to this complaint and failed to prove otherwise. We closed it as unresolved.
This complaint is from 9/2019
Disputed amount: A$50,000 (bonus money)
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No reaction, passive regulator
Black points: 240 (120 for this casino)
Player is displeased with the casino's Bonus T&Cs.
The player played with a bonus and managed to complete the wagering and win A$5000. He went through a strict verification process and his documents were finally accepted. When the player received his winnings, he noticed the amount was only A$150. According to the casino, the reason for this was the breaking of the max bet rule. We closed the complaint as ‘unresolved’ because the casino failed to reply.
This complaint is from 9/2019
Disputed amount: A$2,900 (bonus money)
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Complaints on related Spin Million Casino (Same management)
Failed self-exclusion
Black points: 2464 (1,232 for this casino)
Failed self-exclusion.
The player contacted the casino several times, trying to self-exclude. Live chat support offered him a special bonus and tried to convince him to only set a deposit limit and continue playing. We closed the complaint as ‘unresolved’ because the casino failed to reply to our messages.
This complaint is from 10/2019
Disputed amount: €4,450 (real money)
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Uncertain case, passive regulator
Black points: 229 (114 for this casino)
Player claimed that the casino failed to self-exclude him and demanded his deposit money back. The casino claimed no deposits were made during this process.
The player made a couple of attempts to close his account due to gambling addiction but the casino representative convinced him to set up a monthly deposit limit instead. Shortly after that, the player eventually decided to close his account and demanded the casino to pay him his deposits of €4,450 back. On the other hand, the casino made their final decision when they decided to not to pay the player back because all of his self-exclusion requests were never finalized and no deposits were made in the mean time.
This complaint is from 10/2019
Disputed amount: €4,450 (bonus money)
Read more on: askgamblers.com
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Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

RooCasino Bonus

Very Bad Casino reputation reputation

1st Deposit Bonus - RooCasino

Not Available in Virginia
  • Minimal deposit: $20
  • Wagering requirements: 20x (bonus + deposit)
  • Maximal bet: $8 or 19% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • When you roll-over the bonus the initial bonus value is deducted
  • Bonus is valid for 7 days
  • Restricted countries:

RooCasino Payment methods

Payment Method Deposit
Limits & fees
Limits & fees
Withdrawal Time
Master Card Master Card -
No Fee
Not Available -
No Fee
$100 - ?
No Fee
1 - 3 days
Neosurf Neosurf -
No Fee
Not Available -
Bank transfer Bank transfer Not Available $350 - ?
No Fee
1 - 5 days

RooCasino Games

Video poker
Scratch cards

RooCasino Game providers

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