09/2025
09/2025
Read our Roo Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
Roo Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Our review gave Roo Casino a Very low Safety Index of 3.2. This score shows serious concerns about its fairness and safety. Continue reading our Roo Casino review to find out more about this casino and determine if it's the right fit for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Roo Casino, we read and assessed Terms and Conditions of Roo Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Roo Casino is a big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a high total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Roo Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Roo Casino has achieved a Safety Index of 3.2, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Roo Casino to be unfair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 9 complaints directly about this casino in our database, as well as 82 complaints about other casinos related to it. Because of these complaints, we've given this casino 31,958 black points in total, out of which 21,885 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Roo Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Roo Casino is owned by Gophoenix Solutions Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Roo Casino is licensed by Tobique Gaming Commission in New Brunswick.
Roo Casino supports 16 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Bitcoin (BTC), ApplePay, Ripple (XRP), Tether (USDT), Revolut, CashtoCode, MiFinity, Litecoin (LTC), Ethereum (ETH), Google Pay, Jeton.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| AUD 30,000 per month | No win limit |
| NZD 30,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Roo Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Roo Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, Roo Casino has a good customer support.
Players can enjoy these types of casino games at Roo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 8 game providers are available. This includes Betsoft Gaming, Booming Games, Booongo (BNG), Betgames, TVBet, Reevo, Platipus, Ka Gaming.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from Roo Casino, including:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Roo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 4 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Verified
Explore the game selection available at Roo Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck Profile
Browse all bonuses offered by Roo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Unfortunately, it seems that Roo Casino does not offer any bonuses to players from your country.
Browse an overview of payment methods supported by Roo Casino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Jean S.Zuzana S.Zuzana S.
Martin L.Silvia S.This is a place to share experience with Roo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Discuss anything related to Roo Casino with other players, share your opinion, or get answers to your questions.
![Roo Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
