BetterDice Casino Review

Name: BetterDice Casino Review
Item: BetterDice Casino
Rating: 3.5
Author: Zuzana Safran

Casino closed

BetterDice Casino has been closed and no longer operates.

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3.5/10Safety Index Low by Casino Guru

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BetterDice Casino Review

Casino closed

BetterDice Casino has been closed and no longer operates.

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Show company details

Owner Rainmen Group N.V.

Established 2020

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewUser reviews8Safety Index explainedDiscussion1

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BetterDice Casino has been closed and no longer operates.

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BetterDice Casino Review

We've thoroughly reviewed BetterDice Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, BetterDice Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 4,765 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BetterDice Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on the information we've collected and assessed in our BetterDice Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

No scratch cards

No eSports betting

No crash games

Language options

English website

All languages (7)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers
Show all (46)
Game providers (46)

Positives

Good selection of games
Live chat support is available 24/7

Negatives

Very low monthly withdrawal limit
Relatively new casino, not yet proven by time
Not all payment methods are available for all countries

Author & Guarantor: Zuzana Safran Last updated: 21 Dec 2021 Anything incorrect or missing? Let me know

BetterDice Casino bonuses

Browse all bonuses offered by BetterDice Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews of BetterDice Casino

This is a place to share experience with BetterDice Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Dtoday

Unregistered user

• 2 years ago

This casino is a scam.

Despite compliance with all the rules according to the terms and conditions, etc., payments in the 3 and 4-digit range will be rejected !!!!

Even deposits are simply stolen from you and then converted as a bonus out of goodwill you get then written and without that you have chosen bonus! And it is then also required that you convert real money deposits 40 times !!!!

Fraudsters embezzle the deposit
Betrüger die Einzahlung unterschlagen

Safety Index of BetterDice Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetterDice Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.5/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Low withdrawal limit: £5,000 / month

Complaints about BetterDice Casino and related casinos (15)

15All0Opened5Not solved4Solved6Rejected

Complaints directly about BetterDice Casino

Resolved Our verdict

Case closed

Disputed amount: €200

Player cannot withdraw his winnings.

The player from Mexico is not able to withdraw his winnings. He provided the required document, but the casino has stopped responding to his emails. The player confirmed he received his withdrawal, therefore we marked the complaint as resolved.

Read moreRead less

Submitted: 23 Jan 2022

Case closed Our verdict

Player stopped responding

Disputed amount: ??

Player wishes to close his casino account.

The player from Canada would like to close his casino account. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 05 Oct 2021

Case closed Our verdict

Player stopped responding

Disputed amount: Can$6,022

Player’s withdrawal has been delayed.

The player from Canada is experiencing problems with receiving his winnings. The casino paid part of his winnings, and later advised that the player should ask for chargebacks. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 29 Apr 2021

Unresolved Our verdict

No reaction, passive regulator

Black points: 447

Disputed amount: €1,955

Player’s criticizing lengthy verification process.

The player from Canada is highly disappointed with time-consuming KYC procedure. The complaint was closed as unresolved as the casino did not respond to us within the given time.

Submitted: 31 Mar 2021

Unresolved Our verdict

Unreasonable excuse

Black points: 400

Disputed amount: ??

Player from the UK was allowed to play only from outside of the UK.

The player 'tyson777', from the UK, registered in the casino and made a deposit. The casino blocked access to his account leaving all the funds there without any option to withdraw. The player was informed that he could play in the casino but due to UK regulations, he was not able to play from the UK, only from a different country/ location. The casino refused to cooperate in this case.

Read moreRead less

Read more on: thepogg.com Submitted: 10/2020

Unresolved Our verdict

No reaction, passive regulator

Black points: 2748

Disputed amount: £8,214

Player has succeeded in opening an account from a restricted country.

The player from United Kingdom has registered an account despite his country was listed between restricted ones. The complaint was closed as unresolved as the casino did not respond to us within the given time.

Read moreRead less

Submitted: 17 Feb 2021

Unresolved Our verdict

No reaction, passive regulator

Black points: 582

Disputed amount: 28,500 kr

Player’s winnings from promotional play have been voided.

The player from Norway has been accused of breaching bonus T&Cs by placing a higher single bet than allowed.

Submitted: 23 Jan 2021

Case closed Our verdict

Player stopped responding

Disputed amount: A$700

Player has experienced technical glitch.

The player from Australia has experienced a technical glitch while playing a specific slot machine. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 23 Oct 2020

Resolved Our verdict

Case closed

Disputed amount: €920

Player's struggling to withdraw.

The player is struggling to withdraw her winnings for over 3 weeks. The issue was successfully resolved.

Submitted: 28 Sep 2020

Resolved Our verdict

Case closed

Disputed amount: £3,900

Casino website doesn’t load properly.

The player from United Kingdom is inquiring about casino website accessibility. The issue was successfully resolved, the player received his winnings.

Submitted: 25 Sep 2020

Unresolved Our verdict

Not enforced T&Cs

Black points: 588

Disputed amount: £580

Player has been accused of playing restricted games.

The player from the UK had his winnings confiscated because he played a game from BluePrint game provider, which is prohibited by the casino’s T&Cs.

Submitted: 23 Sep 2020

Case closed Our verdict

Other

Disputed amount: £1,835

Player’s having difficulties withdrawing her winnings.

The player from the UK is struggling to receive her withdrawal. The casino sent her a prepaid card, but it wasn’t loaded.

Submitted: 06 Sep 2020

Case closed Our verdict

Unjustified complaint

Disputed amount: €300

Player requests a refund of deposits.

The player from United Kingdom wishes their deposits to be reimbursed since the casino doesn’t hold UKGC License.

Submitted: 03 Sep 2020

Case closed Our verdict

Player stopped responding

Disputed amount: £270

Player’s complaining about a technical glitch.

The player from the UK is complaining that he wasn’t able to play due to technical problems. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Aug 2020

Resolved Our verdict

Case closed

Disputed amount: €1,415

Player’s having difficulties withdrawing his winnings.

The player from Germany is struggling to contact casino support regarding his delayed withdrawal. The player received his money, therefore we marked this complaint as 'resolved'.

Submitted: 07 Aug 2020

Show more complaints (+5)

BetterDice Casino Discussion

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BetterDice Casino payment methods

Browse an overview of payment methods supported by BetterDice Casino, along with related limits and fees associated with transactions to or from your casino account.

	Deposit Limits & fees	Withdrawal Limits & fees	Withdrawal Time	More info
Neteller	-	Not Available	-	How to use Neteller
Skrill	-	-	2 - 7 days	How to use Skrill
Payz (ecoPayz)	-	Not Available	-
VISA	-	-	2 - 7 days
Mastercard	-	-	2 - 7 days
QiWi	-	-	-
Trustly	-	Not Available	-	How to use Trustly
Neosurf	-	Not Available	-
American Express	-	Not Available	-
Bitcoin	-	-	-
AstroPay	-	-	-
JCB	-	-	-
Interac	-	Not Available	-
MuchBetter	-	-	-
Jeton	-	Not Available	-
Interac e-Transfer	-	Not Available	-
eZeeWallet	-	Not Available	-
Litecoin	-	Not Available	-
Dogecoin	-	-	-
Bitcoin Cash	-	-	-
Ethereum	Not Available	-	-	How to use Ethereum
Piastrix	-	Not Available	-