Play Fortuna Casino Review

Show company details

Payment methods

Show all (39)

Withdrawal limits

per month

$90,000

per day

$3,000

Owner Globonet B.V.

Established 2013

Estimated annual revenues

> $100,000,000

Licensing Authorities

Curaçao (CEG)

OverviewBonusesUser reviews42Safety Index explainedDiscussion12Payment methods39

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Case opened Current status

Play Fortuna Casino Review

We've thoroughly reviewed Play Fortuna Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Play Fortuna Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Play Fortuna Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 1 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 415 black points in total, out of which 312 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Play Fortuna Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Play Fortuna Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (39)

Withdrawal limits

per month

$90,000

per day

$3,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (7)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (120)
Game providers (120)

Positives

Excellent reputation since its foundation in 2013
Casino reacts to every public complaint
Casino publicly responds to player feedback
Huge selection of games
Quick registration via Facebook or Twitter account
Nice website

Negatives

Deposit bonuses work in a different way!
Limited responsible gaming options
Constantly changing domain name because of the situation on the market

Interesting facts

Live chat support uses the auto-translate feature for some languages
You may withdraw 2x daily without commission, starting from the third payment request, the withdrawal will be made with 10% commission

Author & Guarantor: Veronika Lash Last updated: 07 Feb 2024 Anything incorrect or missing? Let me know

Play Fortuna Casino bonuses

Browse all bonuses offered by Play Fortuna Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Play Fortuna Casino

This is a place to share experience with Play Fortuna Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 42 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Stervachka777

Apprentice

• 5 months ago

one of the first online casinos where I started playing. The site design is laconic, in calm colors that does not hurt the eyes. Wide variety of providers, slots. The bonus policy is very diverse for every taste and for any deposit. Nice birthday gifts for both real and bonus balances. Deposits and Withdrawals are pleasing with fast crediting. The support is loyal to the players; in times of bad luck, they can pleasantly please you with a bonus without a wager. They answer quickly and factually. I would like to note that multiple tournaments also bring a nice cash back))) I would recommend my friends to play at least once)

Instant deposit transfer
Моментальное зачисление депозита
Fast payouts
Быстрые выплаты
Polite support
Вежливая поддержка
Free spins for real balance
Фриспины на реальный баланс

MikeRus

Novice

• 5 months ago

The casino has been operating for a long time and regularly pays out winnings. But the interface is inconvenient, the input and outputs are slow

Been in gambling for a long time
Давно в гемблинге

Payout speed
Скорость выплат

maksimsokolyuk

Advanced Novice

• 5 months ago

Very good casino, I play there a lot. They always send bonuses for deposits and more. There is a birthday bonus. Many deposit and withdrawal methods. The withdrawal is very fast. Support helps solve problems. Large selection of games.

A lot of games
Много игр
Quick registration
Быстрая регистрация
Quick withdrawal
Быстрый вывод

No
Нет

AnastasisTsiakmakis

Visitor

• 10 months ago

This casino is literally the worst expirience i have ever had in an online casino. I tried to deposit with every deposit opportunity it has.Nothing worked and the chat was telling me is my fault and not even helping or answearing my questions.Dont try to play on this casino and give money to this bullshit.Banning system is ridiculous.They ban you for the stupidiest reasons you could imagine

Cant deposit
Cant withdrawl
Bans without reason

rmainkar8792

Novice

• 1 year ago

Good company. Convenient interface I love it. Available on mobile and desktop which is good sign. They offers real live dealers which is plus. Deposit methods are good. Withdrawal should be fine🙌

Play Fortuna Casino

Hello @rmainkar8792,

Thank you for your positive review!

Best regards, Play Fortuna team

Bloodfire

Novice

• 1 year ago

Good casino. There are great rewards and a great selection of games. Withdrawing money is very easy. There were no problems with the withdrawal of money, payments are made instantly. Everything is honest, no cheating. I recommend you can play.

Play Fortuna Casino

Hello dear @Bloodfire,

Thanks for your positive review!

Best wishes, Play Fortuna

shigeki

Unregistered user

• 1 year ago

It's a pity that there are no items for Japan such as Japanese baccarat.
100 points if possible

Woffler

Novice

• 1 year ago

Not a bad casino, frequent updates and bonuses. Many wrote about the problems with withdrawal, but I last time I withdrew without any problems. Many games 👍

Frequent updates and bonuses
I had no problems with withdrawal

Very rare winnings, apparently luck is not on my side

Play Fortuna Casino

Hello Woffler,

Thanks for your objective review.

Best wishes, Play Fortuna

gilbleer

Visitor

• 1 year ago

I didn't think that I would enjoy playing online casinos so much. There are a lot of bonuses that are difficult to wager sometimes . Most of all I like poker and roulette, sometimes I also play slots.

Play Fortuna Casino

Hello gilbleer,

Thanks for your positive review.

Cheers, Play Fortuna

KOULIS1383

Advanced Novice

• 1 year ago

Very good casino, they ask you to make a lot of deposits to get the bonus and you never win, lose, lose, lose a lot of money to get the bonus, which is 20 euros. In this casino you never win far

It's all a lie
Είναι όλο ένα ψεμα

Play Fortuna Casino

Hello KOULIS1383,

Sorry to hear about that, but you should understand that casino manager can't affect your chance to win.
We wish you best of luck next time.

Sincerely, Play Fortuna

Stanly

Visitor

• 1 year ago

I never write reviews, but I had to share this one. I visited the Play Fortuna website after the recommendations of friends. Registration is simple and there are no complications. Bonuses need to be wagered - there are no hard conditions. A large selection of games is available.

thedonpitt

Apprentice

• 2 years ago

bad ppl own this casino...they have a little gimmick going on , basically looking to drain ppl out of their money ..
once my balance got low , i immediatly get a bonus offers via e-mail...they are really aware of what is going is on , they are on top of your balance , looking to extract the most amount of money

good looking design
decent numbers of provider

Karakalos1

Visitor

• 2 years ago

What's worse. Far away. Withdrawal with nothing.

Withdrawal
Αναληψη
Contact
Επικοινωνία

sacrista77

Unregistered user

• 2 years ago

Bad Casino. The welcome bonus is a mistake. The graphics of the slots are poor. I never play there again.

Fraud. bad casino
Fraude. Péssimo casino

chrisvog

Unregistered user

• 2 years ago

I won a long time and they did not give me the money, they said that the card had a problem, I gave another card myself and they asked me to make another deposit so that the fumarole would come off when I put in money, it worked just fine. far cheaters ...

tpt does not pay.
τπτ δεν πληρωνει.

tpt does not pay
τπτ δεν πληρωνει

Zzz888

Novice

• 2 years ago

I like everything - good design, fast outputs and a lot of games

Choosing providers
Выбор провайдеров

Support
Саппорт
Website loading speed
Скорость загрузки сайта

Play Fortuna Casino

Hello Zzz888,

Thanks for your positive review.

Best wishes, Play Fortuna

bezimena

Advanced Novice

• 2 years ago

very good, fast and easy registration - great games

sarkuthelos

Advanced Novice

• 2 years ago

i make 3 deposites from my card when come the time to make withdraw and i had finished the verifycations they told me they cant transfer the money to my card when they accept the money. i ask them what we do they told me try other method.i tray fast bank transfer and again they cant.i try netller i put extra money to make one deposite to fortuna and then they accept the withdraw again the same.not only they not accept netller (and i put 20 eyros extra) they told me try other method.and its only exists crypto and skrill who the same with netller.im not know why this site says at guru 10/10 when its the thiefs and the worst support ever exist.

Gguru318

Junior Apprentice

• 2 years ago

I want to provide an accurate and honest review of my experience with this casino, but I’m going to try keep it short for now. The selection of games is extensive and should satisfy anyone who joins. It’s fairly simple to register, and I received the free spins bonus quite quickly. The game specified in the 50 spins bonus was not available in my region for some unknown reason, but the 24/7 live chat was more than impressive. Ihor, the representative I dealt with quickly transferred my bonus spins to a game that was available and as a result I ended up winning $51.12 CAD spinning on one of my favourite slots, Sakura Fortune. Ihor was polite, respectful, and incredibly helpful and because of that I would recommend to everyone I know that they try Play Fortuna online casino. I’m looking forward to exploring everything offered there for many days to come, and winning more money in the process. It’s worth a deposit just based on my good luck provided by Ihor.

Extremely prompt and helpful customer support.

Games might be a little disorganized for me as a new member.

Safety Index of Play Fortuna Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Play Fortuna Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Play Fortuna Casino and related casinos (58)

58All1Opened3Not solved20Solved34Rejected

Complaints directly about Play Fortuna Casino

Waiting for player to reply

5d 18h 11m 33s

Disputed amount: 195,000 руб

Player’s winnings were confiscated due to alleged game malfunction.

The player from Russia experienced a balance deduction of 195,000 when attempting to withdraw winnings. The casino claims the player was using a malfunctioning slot game and cancelled the withdrawal due to rule 14.2 in their terms of service.

Read moreRead less

Submitted: 11 Apr 2024

Unjustified complaint

Disputed amount: €583

Player’s winnings have been confiscated over an alleged rules violation.

The player from Armenia claims that Playfortuna Casino wrongfully confiscated their winnings of 583 Euros, accusing them of counting cards. The player denies the accusation and states that the casino has not provided any evidence to support the accusation. The casino provided us with evidence to support its claims that the player had gained their winnings with the use of an unfair advantage. Consequently, the complaint was rejected.

Read moreRead less

Submitted: 27 Oct 2023

Case closed

Disputed amount: $50

Player facing withdrawal issues due to deposit method dispute.

The player from Nigeria had an issue with withdrawing her winnings from an online casino after she had deposited funds via Binance and Astropay and verified her account. The casino had claimed that she had deposited with a different account. After a thorough verification process and communication with the casino, the issue was suspected to have been related to anti-money laundering measures. The casino had initially proposed a partial withdrawal to the Astropay account and the rest to the crypto wallet. However, the Astropay withdrawals had been repeatedly rejected. Eventually, the player had been able to withdraw all her funds to her cryptocurrency wallet. The player had confirmed the receipt of her funds, and we considered the complaint to have been successfully resolved.

Read moreRead less

Submitted: 30 Sep 2023

Case closed

Disputed amount: $754

Player is facing verification difficulties.

The player from Russia is having difficulties with the verification process as the casino rejects the player's documents due to insufficient photo resolution. The player was later successfully verified, so we closed this complaint as resolved.

Read moreRead less

Submitted: 28 Aug 2023

Case closed

Disputed amount: 994 INR

The player's account got blocked.

The player's account got blocked after depositing for unknown reason. The complaint was resolved as the player's account got unlocked.

Submitted: 27 Dec 2022

Player stopped responding

Disputed amount: 500 INR

The player's deposit was not credited.

The player's deposit was not credited for unknown reason. The complaint was closed as the player stopped responding.

Submitted: 22 Dec 2022

Case closed

Disputed amount: 1,300 R$

The player's withdrawal is delayed.

The player's withdrawal is delayed for over a month. The player has confirmed receipt of the payment.

Submitted: 18 Oct 2022

Player stopped responding

Disputed amount: 600 R$

Player’s struggling to withdraw his winnings.

The player from Brazil is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 14 Oct 2022

Unjustified complaint

Disputed amount: €140,000

Player is asking for a deposit refund.

The player from Portugal is asking for a deposit refund as they believe, that players from Portugal should not be accepted. The player also indicated that the casino might have rigged games. We were forced to reject this complaint since from our point of view the casino didn't do anything wrong.

Read moreRead less

Submitted: 06 Apr 2022

Unresolved Our verdict

Uncertain case, passive regulator

Player stopped responding

Disputed amount: €50

Player is disappointed with bonus policy.

The player from Greece is criticizing promotional offers and their rules. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 25 Nov 2020

Complaints about related Booi Casino (Same management)

Case closed

Disputed amount: $1,909

Player struggles with verification process.

The player from Armenia was facing issues verifying her account, as the casino continually rejected her submitted selfies, despite having provided all other requested documents. The player tried resolving the issue with the support team but with no success. After we contacted the casino, its representative informed us that there were other accounts found that had connections to the player. The player provided the casino with her documents again, and it decided to pay out all the funds to the player and stop providing the services to the player. She confirmed receiving her money so we considered the complaint to be resolved.

Read moreRead less

The player from Brazil was experiencing difficulties withdrawing her winnings due to ongoing verification. She was able to verify the account shortly after the casino was invited to the open thread. The complaint is resolved.

Read moreRead less

Booi Casino

Safety Index:High Submitted: 13 Nov 2022

Case closed

Case closed

Disputed amount: €30

Player's account hasn’t been verified.

The player from Greece tried to verify his account. He lives in Greece, but he has a Bulgarian ID and Bulgaria is a restricted country. The player received his winnings, therefore we marked this complaint as resolved.

Read moreRead less

Booi Casino

Safety Index:High Submitted: 25 Aug 2020

Complaints about related Jozz Casino (Same owner)